Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though t... See more
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See what reviewers are saying
Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week lat... See more
Company replied
BMW strastone was helpful in securing us a vehicle for work. My credit score was impossible, however, BMW stastone Hull did everything in their power to secure a finance deal for me. The team worked... See more
Company replied
Took my car in for a service on saturday morning, after booking it in with the service receptionist we left to go shopping. 10 minutes later I received a call to say the service wasn't due until nex... See more
Company replied
Company details
- Car Dealer
- also in
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Citadel Way, Hull, HU9 1TQ, Hull, United Kingdom
- 01482 601136
4.8
Excellent
463 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Steve was great so helpful explaining…
Steve was great so helpful explaining everything and help us decide to part with a car that was great but only offered two seats so no room for grandchildren, we are delighted with the 8 series over the moon I would recommend stratstone handover was thourough and very quick well done
19 October 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Karen,
We're so glad to hear about your positive experience!
It's wonderful that Steve was able to help you find the perfect car for your needs.
We appreciate your kind words about the handover process as well.
We strive to make the experience as smooth and efficient as possible for our customers.
Customer Services
I found Steve Briggs really easy to…
I found Steve Briggs really easy to deal with
12 October 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Mike,
We're so glad to hear you had a positive experience with Steve.
Take care,
Customer Services
Amazing service
After several quotes from other dealers Steven Briggs really supported my needs and was absolutely amazing
11 October 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Simon,
We are so happy to hear that you had a positive experience with our team.
We strive to provide exceptional customer service and are thrilled that you found Steven to be supportive and helpful.
Customer Services
Steve was fantastic very helpful
30 September 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Steven,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
Good customer service very friendly…
Good customer service very friendly great service
28 September 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Sunny,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Buying Experience with Bash
Dealt with Bash through the whole buying experience and have to say that the service we received from him was first class.
Communication was excellent as he got back to me promptly and as promised.
He went out of his way checking if the car had arrived in the UK and worked around our hand over requests.
27 September 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hello Gary,
We are so glad to hear about your positive experience with Bash.
We appreciate your kind words and are thrilled that he was able to provide you with excellent service.
We strive to ensure our customers have a seamless and enjoyable experience.
Customer Services
Brilliant experience
21 September 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Laura,
Thank you for the 5 star review!
Have a nice day!
Customer Services
The salesman was great answered all our…
The salesman was great answered all our questions and was very helpful.
10 September 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Peter,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Steve our salesman
10 September 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Eileen,
Steve will appreciate you leaving this a review - thank you!
Have a nice day!
Customer Services
Customer aftersale care
We had a EV charging problem with our 16 months old ix3, very stressful as it couldn't charge the car, went in for diagnostic and advise, work shop couldn't help, but Rui the customer relations manager was extremely helpful as usual, advised and tried to help. After we got home, it failed to rectify the issue, called Rui back, after long conversation we left him with the issue for him to contact HO for advice.
Within hours, he came back with a solution. What a Star. A real credit to the dealership and BMW to recognise such talents with customers and keep customers happy and satisfied. We stay with BMW because of the customer care, mainly Rui😂👍👏
21 August 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Peter,
We appreciate you taking the time to share your experience.
We understand how frustrating it can be when you encounter issues with your vehicle, especially when it comes to charging.
We're glad to hear that Rui was able to provide you with the support and guidance you needed during this challenging situation.
His dedication to customer satisfaction is truly commendable.
Customer Services
Just wanted to say a big thank you to Mark storey at BMW hull
Just wanted to say a big thank you to Mark storey what a knowledgeable guy he made our purchase so easy
26 August 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hello Mrs Young,
Mark loves receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Customer Services
Great customer service
Great customer service. No pressure sales technique and listened to our requirements.
Enjoyable experience.
2 August 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Rob,
We're delighted to hear you had a positive experience.
We appreciate your feedback and are glad you found our customer service helpful.
Customer Services
BMW ROADSTER …
I bought a BMW M40I Roadster from this showroom had a lovely experience with them, sales person i dealt with (William Houldridge) was brilliant very helpful easy to talk to plus he delivered the car to me, over the moon with the service, car is fantastic.
Keith Cooper
1 August 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hello Keith,
Thank you so much for your kind review.
We're thrilled to hear you had a lovely experience and that you're over the moon with your new car.
We'll be sure to pass your feedback on to William.
Customer Services
Was great experience and was very quick…
Was great experience and was very quick securing the car I wanted
31 July 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Alistair,
We appreciate you taking the time to share your positive experience.
We're glad you found the process quick and efficient.
Customer Services
Just received my brand new BMX X5 from Stratstone Hull
Just received my brand new BMX X5 from Stratstone Hull, cannot thank Mark Storey enough, helped me design the car from scratch and looked after every detail until the handover which was a special experience.
18 July 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Dave,
We're thrilled to hear about your positive experience with Mark.
It's wonderful to know he went above and beyond to help you design your dream car.
We appreciate your kind words and are glad you had a special handover experience.
Customer Services
Morgan was was very helpful and…
Morgan was was very helpful and understanding .He answered all our questions and was quick to email back to us .Big thank you 👏
19 July 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Paul,
We're thrilled to hear about your positive experience.
We appreciate your kind words about Morgan's helpfulness and responsiveness.
Customer Services
These guys make buying easy
These guys make buying easy! would 100% recommend.
Tom was very friendly and clear with details, super accomodating to me being fussy too.
10 July 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Russ,
We're thrilled to hear about your positive experience!
It's wonderful to know you found the process easy and that you were so well taken care of.
We appreciate your kind words about Tom's helpfulness and dedication to ensuring your satisfaction.
Customer Services
Steven was very helpful
Steven was very helpful, made the process go quickly and smooth.
Would 100% recommend. 😊
9 July 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Leah,
We're so glad to hear that you had a positive experience!
We appreciate your kind words about Steven's helpfulness and the smooth process.
Customer Services
Stephen was a pleasure to deal with
Stephen was a pleasure to deal with. Very friendly and no hassle service.
9 July 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi David,
Thank you for your kind words.
We're so glad you had a positive experience.
We'll pass your feedback on to Stephen.
Customer Services
Steve and Jack- were a massive help…
Steve and Jack- were a massive help with sorting my insurance and Connor was very helpful on the test drive ! And mark was great with sorting out the original purchase
9 July 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi,
We appreciate your kind words and are thrilled to hear about the positive experiences you had with our team.
We're glad you found Steve, Jack, Connor, and Mark to be so helpful.
Customer Services
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