Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though t... See more
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See what reviewers are saying
Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week lat... See more
Company replied
BMW strastone was helpful in securing us a vehicle for work. My credit score was impossible, however, BMW stastone Hull did everything in their power to secure a finance deal for me. The team worked... See more
Company replied
Took my car in for a service on saturday morning, after booking it in with the service receptionist we left to go shopping. 10 minutes later I received a call to say the service wasn't due until nex... See more
Company replied
Company details
- Car Dealer
- also in
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Citadel Way, Hull, HU9 1TQ, Hull, United Kingdom
- 01482 601136
4.8
Excellent
463 reviews
Asks customers to review
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Great experience buying a beautiful…
Great experience buying a beautiful car! Thanks Steve.
22 February 2025
Unprompted review
Reply from Stratstone - BMW Hull
Hi Emma,
We appreciate your kind words about Steve and are glad you found the perfect car.
Customer Services
Excellent customer service
Excellent customer service. Steve Briggs most helpful in all respects of the sale and handover.
22 February 2025
Unprompted review
Reply from Stratstone - BMW Hull
Hi Simon,
Thank you for your kind words about Steve.
We are delighted to hear you had a positive experience and found the sales process helpful.
Customer Services
BMW Hull
Experience was easy and simple and Steve ensured that we understood all.
22 February 2025
Unprompted review
Reply from Stratstone - BMW Hull
Hi,
We appreciate you taking the time to share your positive experience.
We're glad to hear that you found the process easy and that Steve was able to provide clear explanations.
Customer Services
BMW Steve
BMW - Steve. Excellent sales manner. Very easy to speak to and took time to answer all our questions. Thank you 😊
22 February 2025
Unprompted review
Reply from Stratstone - BMW Hull
Hi,
We strive to provide exceptional customer service and are glad that Steve was able to assist you.
Customer Services
This is my 4th purchase from Stratstone…
This is my 4th purchase from Stratstone BMW Hull and every one has been pleasurable and without fuss as I would expect,I would highly recommend you call Will Houldridge and/or Jack Beeston These chaps will arrange a good deal for you they are an asset to Stratstone Hull.
8 February 2025
Unprompted review
Reply from Stratstone - BMW Hull
Hi Christian,
Thank you for your kind words and for taking the time to share your positive experience.
We are delighted to hear that you have had such consistently positive experiences with us.
We appreciate your recommendation and will be sure to pass your feedback along to Will and Jack.
Customer Services
Great service
Kieron was courteous, polite, very knowledgeable and helpful
9 February 2025
Unprompted review
Reply from Stratstone - BMW Hull
Hi Niki,
We appreciate your kind words about Kieron.
We're glad you had a positive experience.
Customer Services
BMW strastone was helpful in securing…
BMW strastone was helpful in securing us a vehicle for work. My credit score was impossible, however, BMW stastone Hull did everything in their power to secure a finance deal for me. The team worked together and was reassuring throughout the process updated me in all processes. Thank you BMW strastone Hull, I am driving a vehicle i can rely on because we drive king distances for work. Am a proud customer A+++
18 January 2025
Unprompted review
Reply from Stratstone - BMW Hull
Hello Mdue,
We are so happy to hear that you had a positive experience with our team.
We strive to provide our customers with the best possible service and it's wonderful to know that we were able to help you secure a vehicle that meets your needs.
We appreciate your kind words and are proud to have earned your business.
Customer Services
Purchased a pre owned vehicle
Purchased a pre owned vehicle, sales man was great and explained everything
Definitely recommend BMW Hull
16 December 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Linda,
We appreciate your kind words and are thrilled to hear you had a positive experience with our sales team.
Customer Services
Purchased a preowned
Purchased a preowned vehicle. Great experience and all the paperwork was done swiftly. Highly recommend buying vehicles from BMW Stratstone in Hull.
20 December 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Tinius,
Thank you for your kind words and for taking the time to share your positive experience.
We're thrilled to hear that you had a great experience and appreciate your recommendation.
Customer Services
Steve was excellent
Steve was excellent. Enjoyed our time at BMW from Steve’s amazing customer service. Will definitely be returning soon!
10 December 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Yusuf,
Thank you for your kind words.
We're delighted to hear that you had a positive experience and that you were well taken care of by Steve.
We appreciate your business and look forward to seeing you again soon.
Customer Services
Steve Briggs has been very helpful &…
Steve Briggs has been very helpful & informative making our 1st purchase of our BMW a great experience.
12 December 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi,
We're thrilled to hear about your positive experience!
We appreciate your kind words about Steve.
It's wonderful to know he made your first BMW purchase a great one.
Customer Services
Reply from Stratstone - BMW Hull
Hi John,
We're thrilled to hear about your positive experience.
It's wonderful to know that you were so impressed with the service you received from Steve.
Customer Services
Very Good
Very happy with the service provided, made buying a car stress free.
10 December 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Simon,
We appreciate your kind words.
We're delighted to hear you had a positive experience.
Customer Services
Having enquiried about a 3 series
Having enquiried about a 3 series, Mark Storey the sales executive I was dealing with was extremely knowledgeable about his products and most helpful.
6 December 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Darren,
We're so pleased to hear about your positive experience with Mark.
It's wonderful to know that he was able to provide you with the information you needed and make your experience so helpful.
Customer Services
Great customer experience
Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though this was about understanding the specs for a company car she couldn’t do enough to help us make sure we had made the correct options. Advised us that if we had any other questions or queries to not hesitate to get back in touch. Really nice to be made so welcome and relaxed definitely a much improved customer experience than Marshall’s Grimsby. Thanks again.
7 December 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Alex,
Thank you for your kind words.
We're delighted to hear you had a positive experience with our team.
We strive to provide a welcoming and informative environment for all our customers.
We're thrilled that you found Gemma to be so helpful and knowledgeable.
We appreciate your feedback and will share it with the team.
Customer Services
Fantastic customer service from Morgan
Fantastic customer service from Morgan, I’ve never like the idea of a BMW because of how technical they are on the interior, but he took his time explaining and it’s pretty simple once you get to understand them fully.
Any questions or queries I had was answered multiple times and in full depth.
I was devastated to hear he was leaving the sales department as I was looking forward to dealing with him as and when I wanted an upgrade!
28 November 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Megan,
We appreciate your kind words about Morgan's exceptional customer service.
It's fantastic to hear that he was able to make your experience with our brand positive and clear up any confusion you had about our vehicles.
We strive to provide our customers with the best possible experience, and we are proud of our team's dedication to helping customers understand our products.
Customer Services
Purchase of my new car
From the minute I walked in the showroom to picking up my car 2 months later, the staff were extra helpful. Mark went above and beyond to explain the various options available to me in the car that met my needs. On the day I picked up my new car, once again he went the extra mile during the handover appointment. I would not hesitate in recommending him.
25 November 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Angela,
Thank you for your kind words!
We are delighted to hear that you had such a positive experience with us.
We are thrilled that you found Mark to be helpful and that they went above and beyond to meet your needs.
We appreciate your business and hope to see you again in the future.
Customer Services
Excellent professional service from…
Excellent professional service from Steve from start to finish, Steve took the time to answer any questions we had for a smooth and easy handover. Thank you Steve!
23 November 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Emma,
Thank you for your kind words.
We are delighted to hear you had a positive experience and that you were so well taken care of by Steve.
We'll be sure to pass your compliments along.
Customer Services
Fantastic service
Fantastic service, for my new 1series,
Can’t recommend them enough,
Many thanks steve briggs
13 November 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Jon,
Thank you for taking the time to leave a positive rating.
It's great to hear such positive feedback and we will ensure that this is shared with Steve. We really appreciate your recommendation and hope to see you again!
Have a lovely day,
Customer Services
Excellent service from start to finish…
Excellent service from start to finish thanks to Steve Briggs. New car purchase was simple and left us with a great deal- thank you!
2 November 2024
Unprompted review
Reply from Stratstone - BMW Hull
Hi Stephen,
We're thrilled to hear you had a positive experience and that you were happy with the service you received.
We appreciate your kind words about Steve and the great deal you received.
Customer Services
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