Stokers Furniture Reviews 

6,961
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,520 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable and friendly staff members for offering attentive assistance and valuable advice without ever relying on high-pressure sales tactics. Many shoppers note that the team genuinely goes out of their way to ensure complete customer satisfaction during every single visit. Consumers also highlight the spacious showroom displays and the wonderfully impressive variety of furniture choices available for every room. People deeply appreciate being able to browse freely in complete peace before receiving professional and expert support throughout the final purchasing process.

What people talk about most

Staff

People report positive experiences with staff, describing them as helpful, friendly, and knowledgeable.... See more

Product

Consumers find product quality and variety to be exceptional, expressing great satisfaction with their... See more

Service

Reviewers mention positive feedback about service, noting that staff members are exceptionally helpful,... See more

User experience

Customers report positive experiences with user experience, highlighting a relaxed atmosphere and the freedom... See more

Customer service

Users describe positive interactions with customer_service, consistently praising the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited stokers of Chester as we wanted to renew our three piece suite. We looked round this rather grand store and saw several suites. We called the sales person over he introduced himself as Mart... See more

Rated 5 out of 5 stars

Visited Chester store today with my mother to get some advice on a riser/recliner chair. Andy walked us through the various ranges and options taking care to explain the functionality pros/cons.... See more

Rated 5 out of 5 stars

First time In This store . Excellent choice of stock , spacious floor displays. Different choices of furniture from the run of the mill brands that are I. Every retail park in every city !! When... See more

Rated 5 out of 5 stars

We recently visited your store and purchased a two piece suite. We were served by Scott Dupree who as usual gave first class service and went out of his way to ensure that we later happy. As on a few... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Interior Designer
  4. Living Room Furniture Store

Written by the company

As one of the oldest furniture retail businesses in the Northwest you really can feel at home with Stokers, it has always been family run and is currently in the care of the fourth generation. Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Stokers Furniture - Never Beaten on Price

Written by the company

As its reputation for quality and service grew so too did Stokers
Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Peace of Mind

Bricks and mortar – the store came before the computer!

Bricks and mortar – the store came before the computer!
Bricks and mortar – the store came before the computer! Stokers is an established business. We have been successfully serving our local community for over 110 years and created a reputation for quality and value for money. From this website we can bring our offer, customer service and value for money to a wider audience. When you order on our website your order will not be left to a computer to fulfil, it will be handed direct to a salesperson at the store who will contact you personally to discuss your order and lead you through the process from order to dispatch of the goods.

Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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5.0

All reviews

(6,961)

1,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Steve H

Came into store today to buy a sofa.....ended up buying an adjustable bed with Steve H who helped us hugely....gave us a great price and was extremely helpful!!!!!! Will be returning again. Xxxx

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Steve Wood was extremely helpful and…

Steve Wood was extremely helpful and knowledgeable whilst helping us purchase our Parker Knoll suite. Will certainly recommend our friends to come here in the future. Professional and courteous
Made choosing our suite less stressful.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience at Stokers at Chester

Great experience at Stokers at Chester. We have been 3 times to this fabulous furniture store & each time the staff have been friendly & welcoming. Today we have made what for us is an expensive purchase but the whole process was made into a pleasure with help from Steve to finalise our choices & cost. We would whole heartedly recommend a visit if you are looking for nice quality furniture, competitive prices & good old fashioned service.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Steve Wood from Chester branch was…

Steve Wood from Chester branch was extremely helpful on our recent visit, took time to explain things to us, we have used Stokers in the past & find the staff always polite & leave you to approach them & not pounce like other stores, store is clean & tidy, including the car park, customer service is amazing, they even done a dummy run to see if our new suite would fit through the front door, I like Stokers because I like to support family run independent business, rather than the bigger companies & a lot of the furniture is British made, just ask & they'll tell you, again something I like to support, would highly recommend.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Thankyou Stokers Southport

I recently went into stokers Southport to purchase a mattress for my son.
We were greeted by Carl Sixsmith who I have previously bought off before. He is very knowledgeable about all things beds/ mattresses and my son was able to get the mattress he felt suited him.
I also made enquiries about a sofa I am interested in buying and Carl was very helpful with that also.
All in all a fantastic place to buy with lovely friendly staff.
Thankyou Stokers

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Go to Stokers first

travelled several furniture shops to end back at Stokers to purchase a corner Sofa, Steve H looked after us very well and offered some good advice too. Good alround experiance.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Welcoming staff and a great furniture range

Always a pleasure coming here. Andy Short was very patient with us and explained all the options to us. Got a very good deal on our sofas. The actual process of ordering and arranging finance was extremely simple. I'm sure we'll be back to Stokers when we need more furniture

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I rang Stokers of Chester inquiring about a sofa. I spoke to Julie Williams who helped me. She was very knowledgeable about the product and went over and above to see that my requirements were met. I ordered the sofa straight away. She has subsequently contacted me with updates on my order.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Steve

We wanted a new sofa and chair, Steve was super helpful and patient. We found the ideal one. Great price and the quality is superb. Wouldn't shop anywhere else for furniture.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Good service, quality products and good prices

Went to Stokers in Southport to look for a new bed and mattress. There is a good range to try and the staff member we dealt with, Carl Sixsmith, was very helpful. He approached us soon after we arrived and answered our initial questions and then left us alone whilst we tried the mattresses etc, other than if we approached him. Once we'd chosen a bed and mattress, he made us aware of the different options available to us (colours etc) and was very patient whilst we went through that. Stokers were also around £2,000 cheaper than Bensons! At no time did we feel pressured or pestered into making a purchase.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff and high-quality furniture

We have dealt with Stokers in Chester over several years and have always been impressed with the quality of the products, pricing and staff.
We’ve just ordered a leather 3-piece suite so can’t comment on these items or delivery, but Mark Cain has been an excellent member of staff to deal with - knowledgeable, courteous, welcoming and always helpful and never ‘pushy’. Other staff (Andy?) have also been easy to deal with. Would recommend.
Cathy N

15 August 2026
Unprompted review
Rated 5 out of 5 stars

When we visited Stokers in Southport…

When we visited Stokers in Southport today it was a very good experience, no trouble for the staff no hassle to buy just pure help all the way and thanks to Chris Sixsmith for all his help we actually bought what we went for and didn’t leave disappointed, we will definitely be shopping at Stokers again and will recommend to family and friends thank you once again.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and knowledgeable staff.

For the third time this year we've been to Stokers and always been impressed with the service. We've bought and armchair, two beds and latterly a three piece suite. Staff have always been very helpful and knowledgeable. They know the products that they sell and advice is always spot on.
Mike Williams is a star and there's never any pressure.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Choosing new furniture

We visited stokers of Chester as we wanted to renew our three piece suite. We looked round this rather grand store and saw several suites. We called the sales person over he introduced himself as Martin Cain who helped us with measurements and materials and we settled on one suite altogether it was a good experience thanks to Mark.

13 August 2026
Unprompted review

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