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Stena Line Nederland Reviews 

1,108
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We are very happy using Stena Line. It’s so easy from booking to starting our journey. The staff are very friendly and helpful once on board the ferry, nothing is too much trouble when you ask for... See more

Rated 5 out of 5 stars

This service is my default and favourite means of travelling between NL and the UK. I recommend it to all my friends and colleagues. The experience is always pleasant, with helpful and friendly staff... See more

Company replied

Rated 5 out of 5 stars

It works great. Comfortable, clean, gets me from A to B and is easy as a foot passenger. Timing of night ferry both ways makes the journey as efficient as possible as combined with sleep. The direct... See more

Company replied

Rated 2 out of 5 stars

Generally the trip was OK but we arrived in the cabin to a horrible smell from the bathroom and the toilet refused to flush. Surely that would have been detected earlier. We were given a new room so t... See more

Company replied

Company details

  1. Ferry Service
  2. Port Operating Company
  3. Terminal point

About Stena Line Nederland

Written by the company

Bij Stena Line maken we reizen over zee eenvoudig, comfortabel en ontspannen. Al meer dan 60 jaar verbinden we mensen, bestemmingen en ervaringen in heel Europa – veilig en met zorg voor het milieu.

Of je nu op vakantie gaat, familie bezoekt of op zakenreis bent, aan boord geniet je van comfort van begin tot eind. Ontspan in een gezellige hut, geniet van lekker eten, en laat je vermaken met onze faciliteiten aan boord. Reizigers met kinderen of huisdieren zijn ook van harte welkom – er zijn speciale ruimtes waar ze kunnen spelen en uitrusten.

    Veerdiensten vanuit Nederland
  • Hoek van Holland – Harwich

Goed om te weten

Reis je met de auto? Neem zoveel bagage mee als in de auto past – zonder extra kosten. Voetpassagiers kunnen meenemen wat ze kunnen dragen, tot 23 kg per stuk bagage.

Over Stena Line

Stena Line is een Zweeds familiebedrijf met 18 veerroutes in Noord-Europa. We behoren tot de grootste veerbootmaatschappijen ter wereld en bieden veilige, duurzame en comfortabele reizen over de Noordzee, de Oostzee en de Ierse Zee. Ons doel is om elke reis soepel, aangenaam en stressvrij te maken.

Boek je overtocht

Bezoek www.stenaline.nl om je reis te plannen, dienstregelingen te bekijken en onze actuele aanbiedingen te vinden. Gebruik de Low Fare Finder voor de beste prijs of kies voor Flexi of Premium voor extra comfort en flexibiliteit.


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4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

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(1,108)

1,062 reviews in the last 12 months

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Rated 5 out of 5 stars

Overnight with the dog!

We travelled overnight on the ferry, which we always enjoy and starts the holiday off as soon as you board the ferry. It is nice to be able to have a drink in the bar before going to bed. The room was clean and tidy. It worked well with our dog being in the kennel. The kennels were clean and outside the outside 'exercise' area.

22 April 2026
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Reply from Stena Line Nederland

Thank you for the feedback.

Rated 4 out of 5 stars

1st time since childhood

1st time since childhood — and without the luxury of getting seasick — I booked last minute and travelled from Hoek van Holland to Harrwich. Very smooth. Just the “lounge” upgrade was very underwhelming. Not worth a paid upgrade at all. Overall great staff and great experience. Connecting public transport is outstanding.

24 April 2026
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Reply from Stena Line Nederland

Thank you for the positive feedback.

Rated 4 out of 5 stars

it was good

it was good, food water and coffee is a bit expensive.
a gym would be a nice addition on the ferry, (at least cardio machines), for other entertainment provide e.g. Playstations etc.

18 April 2026
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Reply from Stena Line Nederland

Thank you for your great ideas, Josef! We hope to welcome you back on board sometime.

Kimberly
Stena Line

Rated 5 out of 5 stars

I want to comment on the pet cabins

I want to comment on the pet cabins. I am sure many people have reservations about them not being a good cabin, Clean, etc. Let me assure you as having traveled over and back from Hoek can Holland in a pet cabins, they are just like other cabins but in a selected area. Are mid ship and very clean.

14 April 2026
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Reply from Stena Line Nederland

Wow, thank you so much for your kind words! We're looking forward to welcoming you and your furry friend back on board sometime, Patricia. :)

Kimberly
Stena Line

Rated 3 out of 5 stars

Pleasant trip, comfortable, but leave us to sleep on the sofa

Hi! Overall very pleasant trip. Nice staff at checkin and onboard, clean, comfortable and loads of space. Easy with the train connections and clear where to go and what to do. Only slight issue was that we were hassled to not sleep on the sofa. I get it: stena have cabins on which they make money…but people also don’t have loads of money. If it’s nowhere near busy, as it was on this day, I don’t really see why stena care that people are sleeping on the sofas. No stranger is going to want to sit next to you when there’s choice of chairs elsewhere. It just seems a bit petty and mean to wake someone up and tell them off for lying down on a sofa and sleeping.

12 April 2026
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Reply from Stena Line Nederland

Thank you for the feedback, we will take your remark about sleeping on the sofa into account.

Rated 5 out of 5 stars

Very smooth and easy to embark and…

Very smooth and easy to embark and disembark. Extremely friendly and polite staff. Comfortable chairs and multiple screens showing different sports or news channels to help pass the time.

9 April 2026
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Reply from Stena Line Nederland

Thank you for the positive feedback!

Rated 1 out of 5 stars

All is shity

The fold-out seats are a rip-off and a complete bummer. The price for a seat is the same as for a car. If you want a cabin, the car is also more expensive. The lights in the seating areas can't be turned off. There are no curtains, and everyone walks past. It's impossible to sleep. Not like at DFDS. They have much better conditions. The prices are outrageous. I don't recommend it.

2 April 2026
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Reply from Stena Line Nederland

Thanks for sharing your feedback.

We’re sorry to hear that your experience didn’t meet expectations. We understand how important comfort is during the journey, and we appreciate you highlighting the issues with seating, lighting, and the overall environment.

Your comments are very valuable and help us improve. We hope we’ll have the chance to welcome you on board again and provide a better experience next time.

Kimberly
Stena Line

Rated 5 out of 5 stars

Compared to other forms of travel

Compared to other forms of travel - its just so enjoyable, warm welcome, easy boarding. The boats seem to be upgraded food and service is excellent, even the basic Huts are very comfortable.

6 March 2026
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Reply from Stena Line Nederland

Wow, what a wonderful compliment! Thank you for sharing your experience with us, Ian.

We hope to welcome you back on board again soon! :)

Kimberly
Stena Line

Rated 5 out of 5 stars

Easier journey than tunnel

quick check-in, rooms were great. I used to use tunnel, but since they changed their terms, its less stressful and easier to take the ferry. i work from the cabin with a laptop during the day, well worth upgrading the room. Really nice crossing

3 March 2026
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Reply from Stena Line Nederland

We're glad to hear you've enjoyed travelling with us, Stef! :)

Hopefully we'll be able to welcome you back on board sometime.

Kimberly
Stena Line

Rated 5 out of 5 stars

Best crossing experiance

Very comfortable, clean with very friendly crew.
Since the refurbish, the restaurant food has been excelent.

26 February 2026
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Reply from Stena Line Nederland

Thank you for the positive feedback, happy to hear you like the changes after the refurbishment

Rated 5 out of 5 stars

Smooth checkin and rooms were well…

Smooth checkin and rooms were well maintained. Well on time and good entertainment available for kids. But earlier we had a theater where movies use to be there, that was fun but not sure why that was removed.

25 February 2026
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Reply from Stena Line Nederland

Thank you for your lovely review. We’re pleased to hear that you enjoyed the smooth check-in, well-maintained rooms, punctual departure, and the entertainment for children!

Kimberly
Stena Line

Rated 4 out of 5 stars

Convenience

I enjoy traveling this way with my car and have done for the past 22 years as Hoek van holland and harwich are very convenient for the place I live and the place I visit

20 February 2026
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Reply from Stena Line Nederland

Thank you for sailing with us for an incredible 22 years. That’s what we call true loyalty! Here’s to many more smooth crossings and convenient getaways. We’ll be ready when you are. :)

Kimberly
Stena Line

Rated 4 out of 5 stars

The easy way to travel to Holland

Easy boarding process. Friendly staff. Well equipped cabins and plenty of places to sit and eat on board.

18 February 2026
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Reply from Stena Line Nederland

Thank you for your kind words, Fiona! :)

Kimberly
Stena Line

Rated 4 out of 5 stars

Great experience

Overall, a very good experience travelling with Stena Line. I travelled with my pet cat, and the pet documentation check was swift and thorough. The passport check was also quick and efficient.

The staff on board were helpful, attentive, and great at explaining all the pet policies (which are also very clear on their website and in the pamphlet they provide). Still, I really appreciated them taking the time to go through everything.

The pet friendly cabin was clean and fresh on arrival. I loved the shower, the water temperature and pressure was perfect.

We visited the restaurant and really enjoyed the margarita pizza, the beef burger, and the soup of the day. The food looked delicious, tasted fresh, and was well presented.

Overall, a great experience from start to finish. I would highly recommend Stena Line if you’re looking to travel with your pet.

A couple of constructive points

1. On arrival, they had dog treats which were given to the dog in front of me, such a lovely touch! But nothing for my little munchkin, a cat. It would be nice if cats were included too.

2. I found the disembarkation process a bit chaotic and rushed. Pet owners were advised to wait for a further announcement before leaving the cabin, and we were ready to go. However, it was actually the cleaning crew who told us we could disembark, and the official announcement came about five minutes later. By that time, the hallway was already packed with cleaning trolleys, which made it quite difficult to move through the passage with large bags.

30 January 2026
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Reply from Stena Line Nederland

Thank you for taking the time to share such a detailed review. We’re so delighted to hear you had a great experience with us.

We appreciate your constructive feedback regarding the process of travelling with your cat. Your comments have been shared with the relevant teams on board, as they help us improve the experience for all pet owners.

We hope to welcome you and your furry companion on board again soon, Delicia! :)

Kimberly
Stena Line

Rated 4 out of 5 stars

Friendly and helpful staff.

Friendly and helpful staff.
Nice and clean cabins
Good food

30 January 2026
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Reply from Stena Line Nederland

We're very glad to hear you've enjoyed our services, Hendrik. :)

Kimberly
Stena Line

Rated 4 out of 5 stars

Stena Holandia cold, blankets please o

Stena Holandia Hoek to Harwich was very cold, may i suggest the availability of blankets ,,,, or turn heating up,,,,
I had did ask staff for a blanket, was told they are not supplied ,,,,
Apart from this,,, trip was great, staff very helpful and extremely polite

27 January 2026
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Reply from Stena Line Nederland

Thank you for your positive feedback, Valerie :) If you encounter any discomfort during your travels, please don't hesitate to get in touch with the Guest Service on board.

Kimberly
Stena Line

Rated 5 out of 5 stars

Always a good service

Always a good service, I have been travelling with Stena Line for the past 30 years on the Harwich to Hoek, over the past 2-3 years the facilities onboard have improved and it has become better value for money.

26 January 2026
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Reply from Stena Line Nederland

We're very honoured to hear you've enjoyed our services for the past 30 years (!) Thank you for continuing to choose us over and over again. We look forward to welcoming you back on board soon. :)

Kimberly
Stena Line

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