On time, friendly helpful staff. Cabins a much better temperature this time. Often too hot making it hard to sleep. My family and I use the Belfast Liverpool crossing about three or four times a year... See more
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Over night crossing was perfect. Daytime was also ok until deismebarkation. It’s ridiculous to have 2 people on passport control for the whole ferry and then when we got towards the front, because t... See more
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I love the Stena Plus lounge, and the staff are friendly and helpful, the ship is well equipped, well maintained, clean, smooth and quiet. The only area where Stena could improve is that they appear t... See more
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The boarding experience at Liverpool was poor, long wait to board rendering getting there early feel like a waste of time. On board was ok but expensive. The lounge is increasingly representing poorer... See more
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Company details
About Stena Line UK
Written by the company
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Contact info
United Kingdom
- www.stenaline.co.uk
4.3
Excellent
4K reviews
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Great ship
Great ship, smooth sailing.
Helpful staff.
Comfortable clean cabins.
Nice food.
20 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for sharing your 5 star review. We're delighted to hear you enjoyed the ship, your cabin, the food, and the service from our team. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
The accessible toilet really needs a…
The accessible toilet really needs a code that only a person who clearly needs it can get in. I was going to toilet with my son who is a full time wheelchair user, a woman with a baby rushed into it she saw me I said oh myson needs this toilet she ignored me
20 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're sorry to hear of your experience and understand how frustrating this must have been for you and your son.
We appreciate your concerns regarding access to the accessible toilet and will share your comments with our team.
We hope to welcome you back onboard again in the future.
Regards
Dave
Stena Line
Families First
I'm sure there is a reason for putting foot passengers on first, but especially during summer and busy sailings the majority of cars are packed with families. When you get on the boat, a lot of the seats/spaces are taken by solo passengers. Perhaps letting families on first would be better. Other than that fantastic experience.
20 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for sharing your review. We're delighted to hear that you had a fantastic experience overall.
We appreciate your suggestion regarding boarding arrangements and will share your comments with our team.
We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
No seats
Returned from Holyhead to Dublin on the 4pm ferry on Fri 17th, when my family and I were boarded, the boat was already full, we walked to all areas and all levels and there were no seats. A lot of families just resorted to sitting on the floor. Went to the information area and the customer service person insisted there were seats, many more queued up to complain. Eventually they opened the Truckers lounge for families. An absolute joke that you pay hundreds of pounds for a ferry and there’s no seats.
20 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're sorry to hear that you and your family struggled to find seating on your sailing.
We understand how frustrating this must have been. While additional seating was eventually made available, we appreciate that this did not provide the experience you expected.
Please accept our apologies for the inconvenience caused. Your comments will be shared with our onboard management team.
If you wish to discuss this further please contact our customer services team via the contact form on our website at stenaline.co.uk/contactform
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Hygge lounge
The Hygge lounge is a nightmare for sleep because the chairs don’t recline. I wouldn’t book it again. I feel like the impression the marketing gave wasn’t realistic. The TV in there is on all night. But it’s marketed as being better for sleep. It would more comfortable in the main part of the boat.
20 July 2026
Reply from Stena Line UK
Good morning,
Thank you for taking the time to share your review.
We're sorry to hear that the Hygge Lounge did not meet your expectations.
We understand your disappointment that the seating and overnight environment were not as comfortable as anticipated, particularly as you had chosen the lounge to rest during your journey. We also appreciate your comments regarding the TV being on throughout the night.
Your comments will be shared with our team as we continue to assess and improve our onboard facilities.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Amazing experience
Amazing experience. Smooth journey from reservation to destination. Used the amend online booking system to change travel plans and it is as easy as doing it the first time. Clean rooms. Friendly and accommodating staff. Great customer service overall.
20 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for leaving us a 5 star review. We're delighted to hear you had a smooth journey and enjoyed the service from our team. We look forward to welcoming you back again soon.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good afternoon,
Thank you for leaving us a review. We're delighted to hear that you enjoyed the Pet Lounge and found our staff to be pleasant and helpful. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Standards slipping, despite efforts of staff
The boat was quite crowded, with not quite enough seating. There are two lounges which were 1/2 full if even and I think there is too much space for them. The toilets were disgusting by the end of the crossing and there were long queues for everything - food, shops, drinks. I've always enjoyed using Stena but the standards are slipping slightly - staff seemed stretched too but were all lovely.
17 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're sorry to hear that your sailing did not fully meet your expectations.
We appreciate your comments regarding the availability of seating, the cleanliness of the facilities, and the queues for onboard services. While we're pleased to hear that our staff made a positive impression despite being busy, we understand that these issues impacted your overall experience.
Your feedback has been shared with the relevant teams, as we are always looking for ways to improve our service.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
From check in to check out
From check in to check out, everything was well co operated. Had a pleasant travel and good night sleep
19 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5 star review. We're delighted to hear you had a pleasant journey and a good night's sleep. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
The plus lounge is a wonderful space.
The plus lounge is a wonderful space.
The staff are very good.
17 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for sharing your review. We're delighted to hear you enjoyed the Stena Plus Lounge and the service provided by our staff. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
The booking crossing to Ireland and back
The booking, check in, disembarkment process was all excellent. However the return journey cleanliness of the toilets were not good
18 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your review. We're pleased to hear that the booking, check-in and disembarkation processes all went smoothly.
We're sorry, however, that the cleanliness of the toilets on your return journey did not meet expectations and will pass this on to our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
The ease of boarding and unboarding as…
The ease of boarding and unboarding as well as the accommodation onboard. Food excellent.
14 July 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We're delighted to hear you found boarding and disembarkation easy, enjoyed the onboard accommodation, and thought the food was excellent. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Excellent service and peaceful trip
It was a lovely relaxing trip all round. The staff were very friendly and helpful. Boarding and leaving was well managed and as I had my car, this was much appreciated. I enjoy travelling with Stenna. I have always had excellent service.
18 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear you had a relaxing trip, found our staff friendly and helpful, and that boarding and disembarkation were well managed. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Lovely helpful staff
Lovely helpful staff. Only downside was the reduced offerings in Stena Plus compared to our usual experience. No hot food to order on return journey and not even the usual cheese portions to enjoy. Staff did their best and crossings were fine together with the early embarkation & disembarkation working efficiently.
18 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're delighted to hear that our staff were helpful and that your crossings, along with the embarkation and disembarkation processes, went smoothly.
We're sorry that the Stena Plus offering did not meet your usual expectations on this occasion. We appreciate your comments regarding the reduced food selection and will share your feedback with our team.
We hope to welcome you onboard again in the future.
Regards
Dave
Stena Line
Helpful friendly staff
Helpful friendly staff. Plenty of seating. Good food.
I am not very technical on the computer, but I was able to book our journeys quite easily.
19 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you found our staff helpful and friendly, enjoyed the food, and found the booking process easy to use. We appreciate your comments and look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Our ship was due to sail at 4.30 but we…
Our ship was due to sail at 4.30 but we didn't leave until 6.00 pm. We were given a couple of different reasons for the delay one of which was an unsafe jetty. The captain apologised a couple of times but never announced that we had eventually set off. It was not clear if we were parking in a different place or finally setting off. The problem was never made clear or it's resolution.
19 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're sorry to hear about the delay to your sailing and appreciate how frustrating it must have been to wait an additional 90 minutes before departure.
We understand your concerns regarding the communication provided during the delay which was due to vessel traffic in the river delaying the departure from Dublin. While updates were given, we're sorry that the cause of the issue and its resolution were not made clearer, leaving uncertainty about when the vessel would depart.
We appreciate you taking the time to share your experience, and your comments regarding both the delay and the onboard communication will be shared with our team.
We hope to welcome you back onboard in the future for a smoother sailing.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're pleased to hear that, despite a busy return journey, everything went well and passengers remained considerate throughout. We look forward to welcoming you onboard soon.
Regards
Dave
Stena Line
TERRIBLE
TERRIBLE! When we first arrived on the boat, nothing was open. When the restaurant finally opened, we ordered fish and chips and burgers. The food was dry and tasteless. After that we wanted to go to the family hub, which was described as a gaming area. There were maybe 2 Playstations and 200 kids. And when dinner finally after a long wait arrived because there was nothing to do, we didn't want to order at the restaurant again, so we got some sandwiches and me with a allergy for milk asked if there was cheese in it and the answer was no. There was. I got sick. And then when we got off we had to wait half a hour for the door to open because it was stuck, and the cabins where mad expensive.
Hoek van Holland - Harwich was not it...
18 July 2026
Unprompted review
Reply from Stena Line UK
Good morning,
Thank you for taking the time to share your review.
We're sorry to hear that your experience did not meet your expectations.
We regret the disappointment caused by the limited facilities available when you first boarded, the quality of the food served, and the delays you experienced during your journey. We're especially concerned to hear about your experience regarding your milk allergy and the information provided about the sandwich ingredients.
We're also sorry that the Family Hub did not provide the experience you were expecting and that the delay during disembarkation added further frustration to your trip.
If you have not already done so please contact our customer services team via the contact form on our website at stenaline.co.uk/contactform
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Worked seamlessly from start to finish
Worked seamlessly from start to finish. Staff very pleasant and plenty of bargains in duty free.
16 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear everything went seamlessly from start to finish, and that you found our staff pleasant and the Duty Free shop offered some great bargains. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you found the boarding process efficient, our staff friendly, and the onboard surroundings pleasant. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
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