Stark Heating & Gas Ltd Reviews 

187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the professional staff for their punctuality, friendly attitude, and consistently tidy work environment during installations. The engineers always take the time to explain every step clearly, ensuring complete transparency and maintaining great communication throughout the process. A few other people also felt that the pricing offered for yearly maintenance and emergency callouts is very competitive and reasonable. Consumers frequently highlight the exceptionally fast and efficient response time when handling urgent boiler breakdowns and system repairs. Reviewers consistently note that scheduling appointments is straightforward, and the team always arrives fully prepared to complete the work smoothly.

What people talk about most

Service

People report positive experiences with service, highlighting punctual arrivals, clear communication, and... See more

Staff

Reviewers mention deep satisfaction with the staff, frequently highlighting their punctuality, efficiency,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the outstanding communication... See more

Price

Clients share satisfaction regarding the price, highlighting competitive and reasonable rates for services... See more

Quality

Customers had great satisfaction with quality, frequently praising the excellent workmanship and top... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Correspondence has been amazing from the first email! We’ve been British Gas customer for 31 years and have never had such an intense service. Garry took before and after pictures and shared them wit... See more

Rated 5 out of 5 stars

I would highly recommend Stark Heating . I received lots of clear communication prior to my visit . Garry and his son were really friendly, professional and kept me informed throughout . I was shown h... See more

Rated 5 out of 5 stars

Excellent service yet again. Booked to diagnose fault that had developed with our boiler. Had to wait around 3 weeks for the appointment as Gary so booked up, but was very happy to do so as we've had... See more

Rated 5 out of 5 stars

The service delivered by Stark Heating was phenomenal. They arrived when they said they would arrive, kept me fully up to date during there visit. No mess, great job completed in the timescale. Cour... See more


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

Stark Heating & Gas Ltd are an independent, West Calder based plumbing and heating company. As a local family business, we have over 20years' experience. Our industry knowledge allows us to deliver fast and reliable services to people when they need it most. From day one, our main aim has been to build a business on quality, professionalism and affordability, which is why all of our Gas Safe engineers are not only highly experienced and fully trained, but also friendly, helpful and committed to getting the job done with as little disruption as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Annual boiler service

Very friendly professional service from Gary and Ryan. They are punctual dependable and very efficient. I would recommend them to anyone

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, communication was spot on, competitive price and turned up exactly as promised and carried out the work quickly, efficiently and neatly - can't ask for more than that!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service

Gary and his son turned up bang on time. They were thorough and efficient .
When the job was complete Gary gave us a rundown of everything they had done and of the results of all the tests carried out.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Another top class service experience

Another top class service and Hive install by Garry and Ryan.

Great communication from the company, with timely reminders of the booking, and then a courtesy message advising of their approximate time on the day, can't ask for better than that.

As well as the yearly boiler service, Garry offered great advice replacing our now useless Nest thermostat, and helped us with booking in further work required.

I would not hesitate to contact Stark heating in the future.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Recommend Stark Heating and Gas

Had a brilliant experience with Stark Heating & Gas. Garry and his son installed a thermostat on my boiler so I can now use my phone to control the heating. They worked efficiently, were very clean and tidy, and genuinely friendly throughout. Delighted with the service. I will definitely use them again!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Professionalism at it's best!

I found Stark Heating from a referral on our local Facebook page when looking for a company to service my boiler and I was not disappointed. Every step was dealt with the utmost professionalism from my initial enquiry to the day of the service. Garry is a lovely man who is extremely friendly and professional and keeps you informed at every step.

I would highly recommend Stark Heating.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Garry is a trusted heating engineer and is always very professional and friendly. I initially had Garry round to replace an old central heating boiler and this was carried out with no great upheaval. Since then he has serviced my boiler well and if there are any small issues with my heating, these are fixed promptly. Would definitely recommend Stark Heating & Gas.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Stark Heating & Gas

Great service from Stark Heating & Gas,
Complete confidence in their knowledge and professionalism. Good communication & reliability regarding appointments/ times etc. would highly recommend.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic, prompt and reliable service. Great to have found a decent local company to use again in the future. I had an issue with my boiler, which was overdue a service, along with our water tank. Garry came out the following day and was able to sort the issue by doing the boiler service, so no additional costs to worry about, which was great. Garry was friendly, professional, talked me through what he would be doing and even emailed over photos of the work carried out. Hassle free experience all round so haven’t hesitated to recommended to friends and neighbours. Thanks again Garry!

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I would highly recommend Stark Heating . I received lots of clear communication prior to my visit . Garry and his son were really friendly, professional and kept me informed throughout . I was shown how to use my new Hive and afterwards I received photos of what had been done . Fantastic family business . I’ve already recommended to my sister . Happy customer .

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Gary is a great service engineer

Gary has been our service engineer for three years and has always been a knowledgeable and friendly professional who works hard to provide a great service
I would recommend without reservation to anyone looking for a dependable gas engineer

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I use this company every year for our annual service I wouldnt go anywhere else. The service is always fantastic no complaints here at all I definitely recommend

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Great to deal with and very prompt.

Gary put in my boiler 3 years ago and he services it every year, I love the fact they send you a reminder and the always arrive in the time specified. He does a great job and is always very tidy as well.
If you are looking for someone to get a new boiler from or service you can’t go wrong either Stark Heating & Gas.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Reliable. Highly Recommend!

I have used Garry over the years since I have moved to West Lothian, from the house I rented to my own house.

Not long after I got my house in December, the heater stopped working all of a sudden leaving us with no heating or hot water. He came to check and fix the issue of one of the valves in the heater, saving us from the cold. Later I had Garry to help install a new heater and hot water tank in my house. He explained clearly the heater and tank he recommended and the job was reasonably priced and professionally done.

Recently I encountered a tricky issue with dripping noticed in the tundish. Garry came round couple of times to make sure the issue is properly addressed.

Garry is professional and trustworthy. I have recommended him to my neighbours on my street and I definitely recommend him to whoever reading this.

4 November 2025
Unprompted review

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