Stark Heating & Gas Ltd Reviews 

187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the professional staff for their punctuality, friendly attitude, and consistently tidy work environment during installations. The engineers always take the time to explain every step clearly, ensuring complete transparency and maintaining great communication throughout the process. A few other people also felt that the pricing offered for yearly maintenance and emergency callouts is very competitive and reasonable. Consumers frequently highlight the exceptionally fast and efficient response time when handling urgent boiler breakdowns and system repairs. Reviewers consistently note that scheduling appointments is straightforward, and the team always arrives fully prepared to complete the work smoothly.

What people talk about most

Service

People report positive experiences with service, highlighting punctual arrivals, clear communication, and... See more

Staff

Reviewers mention deep satisfaction with the staff, frequently highlighting their punctuality, efficiency,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the outstanding communication... See more

Price

Clients share satisfaction regarding the price, highlighting competitive and reasonable rates for services... See more

Quality

Customers had great satisfaction with quality, frequently praising the excellent workmanship and top... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Correspondence has been amazing from the first email! We’ve been British Gas customer for 31 years and have never had such an intense service. Garry took before and after pictures and shared them wit... See more

Rated 5 out of 5 stars

I would highly recommend Stark Heating . I received lots of clear communication prior to my visit . Garry and his son were really friendly, professional and kept me informed throughout . I was shown h... See more

Rated 5 out of 5 stars

Excellent service yet again. Booked to diagnose fault that had developed with our boiler. Had to wait around 3 weeks for the appointment as Gary so booked up, but was very happy to do so as we've had... See more

Rated 5 out of 5 stars

The service delivered by Stark Heating was phenomenal. They arrived when they said they would arrive, kept me fully up to date during there visit. No mess, great job completed in the timescale. Cour... See more


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

Stark Heating & Gas Ltd are an independent, West Calder based plumbing and heating company. As a local family business, we have over 20years' experience. Our industry knowledge allows us to deliver fast and reliable services to people when they need it most. From day one, our main aim has been to build a business on quality, professionalism and affordability, which is why all of our Gas Safe engineers are not only highly experienced and fully trained, but also friendly, helpful and committed to getting the job done with as little disruption as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Stark Heating and Gas.

Yet again Gary and Ryan ,of Stark Heating and Gas West Calder, have delivered amazing service. The guys are very professional and informative when carrying out repairs and services. They are respectful of the customers property at all times. Its a pleasure to have them in my home. I highly recommend this company for gas and heating maintenance and installations. and

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I have used Stark Heating & Gas Ltd several times to service and maintain our boiler and central heating system. As always, Garry was courteous, explained what he was doing and gave me full confidence in the works being carried out in a professional manner.

His timekeeping is very good, always arriving on time, or calling ahead if there is an opportunity for him to come earlier than scheduled.

A recent implementation of ServiceM8 provides great communication and reminders.

I have no hesitation in using Stark Heating for all our heating services.

Thank you Garry!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Once again Stark Heating & Gas Ltd…

Once again Stark Heating & Gas Ltd provided a very professional service putting in a gas filter for our boiler. Gary thanks once again for the good work and being very reliable.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Five star service

First time customer and the service was exemplary. Garry serviced the boiler whilst explaining various different things that I needed to know or be aware of. He was on time, tidy and extremely professional. It’s clear he takes great pride in the work he does. Happy to say I won’t go anywhere else for my heating needs now.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Boiler servicing

Garry and Ryan have been servicing my boiler for the last few years. They are always reliable, punctual, friendly and provide good advice. Garry takes time to explain what they are planning on doing and will highlight / explain anything that they think could be a potential problem in the future. They provide good, modern documentation of the works carried out. Would highly recommend Stark Heating & Gas.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service yet again

Excellent service yet again. Booked to diagnose fault that had developed with our boiler. Had to wait around 3 weeks for the appointment as Gary so booked up, but was very happy to do so as we've had such excellent service in the past and these guys now know our boiler. Fault diagnosed, part sourced and repaired within one day. Communication fantastic throughout.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Top class expert service

Gary and the team provide experience and service with a smile. With expert knowledge, they are always willing with help and advice on new projects, or just simple reassurance. Great local business and wouldn’t look beyond them.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Our boiler broke , my husband send a message at 11.30, Gary arrived at to fix it and I had heating and hot water again by 2.15.
Fantastic service - would definitely use again .

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Gary turns up on time

Gary turns up on time, keeps you up to date with what he is doing. I have had him servicing the boiler and all maintenance for a good few years and have found him very pleasant
Will definitely use again

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Garry and Ryan installed a new boiler…

Garry and Ryan installed a new boiler and did a system clean for us. The whole process of dealing with them was first class. Polite, respectful, knowledgeable, tidy are just a few words for Garry and his team. I would not hesitate to recommend them to anyone.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service,repair or replace

We have used stark heating to fit and service our boiler for 5 years,always on time,polite and at a great price.
We have never been without heating and hot water,would recommend gary and his son to service,repair or replace your boiler.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Installation

Absolutely brilliant service from start to finish! Garry's recommendations for a new boiler were clear and informative, with all pricing explained upfront. My old and poorly fitted boiler was replaced quickly and professionally.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Great efficient service

Gary & Ryan arrived earlier than expected which was great, notification to say how long they would be, arrived with a smile and a pleasant hello, as soon as they entered they both wore shoe covers, had a lovely chat with them and they got on with service of the boiler, I needed a part replaced, to keep the boiler running as it should. Job well done thank you

12 December 2025
Unprompted review
Rated 5 out of 5 stars

New boiler installation

Had Stark Heating & Gas install a new boiler for us. They were recommended to us by another heating engineer and we are so grateful that they did. The whole team Nicola, Garry and Ryan were efficient and friendly. Nicola was on the ball organising appointments and dealing with enquiries. Garry and Ryan worked tirelessly to get the installation done. They even arranged for the builders to come and brick up our old flue hole. We had a couple of wee snags that were acted upon so promptly by the whole team and you can really see that Garry cares for his customers. I wouldn’t hesitate to recommend this family team to anyone. Happy to have my heating in their hands going forward.

8 December 2025
Unprompted review

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