Standout Reviews 

266
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

On Tuesday evening, I bought a bag that was cheaper than the brand's website. I didn't get a confirmation email, so I came here to check the reviews and they put me at ease. The next morning, I got... See more

Rated 5 out of 5 stars

Order was delivered next day which was excellent. Returns paid for by Standout and they provide Royal mail collection. Customer service reply was prompt and polite. Other online retailers could lea... See more

Rated 5 out of 5 stars

After a mistake with address ( totally my fault) I had great customer service from this store I ordered caterpillar boots after years of wearing Dr martens (too expensive now) I got 2 pairs of c... See more

Rated 5 out of 5 stars

My first experience of ordering on standout and what a great experience, efficient and fast delivery and Roger really helped in dispatching the order for me before I went away. I Cannot recommend them... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

Men's designer clothing online at Standout. With FREE UK delivery and returns and over 60 designer labels to choose from including Superdry, Converse, Tommy Hilfiger and much more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

266 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(266)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, ordered late Thursday evening, arrived first thing Saturday... Quality products as well.

3 May 2025
Unprompted review
Rated 1 out of 5 stars

Absolute amateurs stay clear

Absolute amateurs stay clear. Purchased jacket. Took my cash was sent dispatch email. Then sends me email hours later to say they didn't have it. So obviously lying about dispatch

7 April 2025
Unprompted review
Standout logo

Reply from Standout

Very sorry about that. Unfortunately as explained in the email - the item was mispackaged. We noticed this when we were packing the order. I am sure some companies would have just sent it out - but as we noticed it was a smaller size on the label compared to the bag we didn't want to send the wrong one. We immediately emailed and refunded straight away. Our dispatch emails are sent as we print our orders to pick/pack.

Rated 5 out of 5 stars

Fantastic company!

Fantastic company!

A special thank you to Roger for going above and beyond to make sure the parcel arrived next day. Great customer service and shopping experience throughout. Had to return shoes due to fit and again, couldn’t have been a better service, pre-paid return and easy links supplied. Fast refund and confirmation email received. Thank you, will shop again.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

This company flashed up on my Google so…

This company flashed up on my Google so I thought I would give them a try. Great prices. Very quick delivery from down south up to Newcastle. They offer free returns/exchanges which is rare for menswear (I really do not know why). Will use again as all round excellent customer experience.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Purchased a pair of Vans trainers at 2pm, dispatched at 5 and delivered at 9 am next day for 99 pence!
What’s not to like. Excellent service.

8 February 2025
Unprompted review
Rated 1 out of 5 stars

Shocking Service, no response

Placed an order and had money deducted from my account. Haven’t received the goods so emailed twice but no response, really poor service. This was a birthday present so very disappointed! Hopefully someone will respond at some point as down £50! What an absolute terrible experience!

5 February 2025
Unprompted review
Standout logo

Reply from Standout

Hi there. We are so sorry for the issue with your order. We did email straight away on the day the order was placed and when it was being dispatched to say we found that when packing the order it was the incorrect size inside the box. We did not want to send the wrong one to you - we emailed and cancelled/refunded the order straight away. I can only think this went to your spam folder. Again so sorry for this unfortunate issue. We would have loved to have been able to send you the correct product.

Rated 5 out of 5 stars

Was skeptical but been great all round!

I was skeptical as they were the cheapest online by a country mile but the service from start to finish was brilliant.

Genuinely better service than majority of the big retailers.

Not heard of them before but now will check back in future.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best.

Simply the best.

I’ve shopped online with this company for years, the prices are competitive, the sale prices on Armani clothing is brilliant 🤩 . The customer service is second to none, goods arrive within two days and with free returns you cannot go wrong and they refund as goods go back.

1000% recommended

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Order & Return - Perfect

First time customer - ordered an EA7 gilet but it was a bit on the tight side so had to be returned. Super smooth return process with free door-step collection and refund. Will definitely use again.

24 December 2024
Unprompted review
Rated 5 out of 5 stars

I recently bought a Ray-Ban sunglasses…

I recently bought a Ray-Ban sunglasses on a great price but wasn’t sure about its authenticity.
I immediately contacted Ray-Ban via phone and sent all the details to them over email to check the authenticity.
I received a response from Ray-Ban and they confirmed the product is Genuine, which was a relief to me.

12 November 2024
Unprompted review
Rated 1 out of 5 stars

Not recommend !!

Not recommend !!! they sent me Counterfeit shoes . After wearing NB for many ears I know when I get fake ones
Bought same tipe as usually 515 , received much worst quality as before , different insoles (not comfy ) different style , colour get ruined after first wash . Never will buy from this seller again

18 July 2024
Unprompted review
Standout logo

Reply from Standout

Very sorry for any issue, but a little confused as we have had no emails or contact about any problem with any order. We would have been happy to support and reply with any issues had we known. What you have stated is incorrect. We buy directly from New Balance and this can be confirmed directly with them - we are an authorised stockist. We are a small retailer, selling online for over 19 years. All items we sell are 100% authentic.

Rated 5 out of 5 stars

I recently purchased Ellesse and Sergio…

I recently purchased Ellesse and Sergio Tacchini t-shirts and polos from Standout, and I couldn’t be more impressed! The quality of the clothing is fantastic—comfortable, stylish, and exactly what I was looking for. The range of brands and styles they offer is also great, giving me plenty of options to choose from. What stood out even more was the service—speedy delivery to Australia, far quicker than expected. Overall, an excellent experience! Highly recommend Standout for anyone looking for high-quality fashion. 5 stars!

13 September 2024
Unprompted review
Rated 5 out of 5 stars

First time using Standout and always a…

First time using Standout and always a bit cautious using a company I’ve not come across before but the reviews are spot on absolutely 5 stars , I ordered some Tommy Hilfiger shorts amazing price , was processed straight away and delivered really quickly . Buy with total confidence

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent first experience

First time I have ordered from Standout and they are brilliant. Great prices and dispatched immediately with free delivery with Royal Mail. I had to return an item as it didn’t fit my husband. Collected by Royal Mail and refunded as soon as they received it. Delighted and hope to buy from them again.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Never used this company before

Never used this company before, but read the reviews which were pretty decent,so I give it a shot, Ordered a Track top last night at 16.00 and received it this morning, delivered by the Post Office at 10.35 this morning. WOW. Spot on service
I will defiantly use this company again,

3 July 2024
Unprompted review

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