Standout Reviews 252

Great service and a well packaged and well presented product at a competitive price. Cannot fault.

Fast delivery, competitively priced and easy to order on the website. Ordered a pair of Lacoste Sliders that were a little too big when I tried them. Sent them back with a note requesting an exchange for a smaller size and within a few days the new size arrived and were perfect. Thanks and will definitely be ordering again!

Brilliant company. The order was processed and dispatched swiftly. They also use Royal Mail for their courier service so thats a massive plus overall! Really happy with Standout and will most likely buy something else from them again in the future, cheers folks!

Disappointing. I believe the product is genuine but the quality of the stitching is poor and faulty in places. It’s the type of quality you’d expect in an outlet store with discounted prices but not when you are paying full retail price.

I just wanted to say a big thank you to Oliver who packed my socks,absolutely beautiful.Also the socks are gorgeous and very good quality.
I have just been online and ordered two hats,can’t wait to receive them.❤️

Great website, easy to navigate and the prices are very competitive.

My order arrived very quickly and the contents didn't disappoint.

# one happy new customer!

Looking forward to ordering more.

Wow.This company is absolutely amazing. I really needed there help and they were extremely supportive and went above and beyond to help me. I would highly recommend this company. They have lots of upto date clothing very fashionable and at low prices and its all online.

Superb⭐️⭐️⭐️⭐️⭐️
Quick turnaround when I changed size

Super quick delivery even just before Christmas!!
Free delivery and free returns meaning I could confidently order two sizes knowing I wouldn’t be overpaying for delivery or the returns
Had a minor issue with one of my returns but it was dealt with within an hour of emailing them and the correct refund was given
A very personal service. Will definitely buy again knowing confidently i will receive a standout service
5* service and communication

Very competitive prices for quality products. Fast postage. EXCELLENT CUSTOMER SERVICE!!!!!! Roger Martin went above and beyond to help me. His reply time was almost instant. Theres alot of companies out there who could learn alot from this guy. 100% i will be back. HIGHLY RECOMMEND!!!!!

First time I’ve used Standout, purchased a pair of shorts at a fair price, item arrived with a few blemishes so I raised the concern to the customer service team who were happy to help resolve the issue in a blink.. Nothing but high marks from me and will no doubt use again

Outstanding Customer Service, from Thomas and Daniel. From realising I had made an error on my order to confirming they would process a refund and cancel my order, the customer service team kept me updated. Thank you team I will definitely be using this company again

great product i bought the north face Expedition parka , red orange amazing quality and a great offer would recommend

Wow NEW STOCK on the sale and over 30% cheaper than 80s casuals.
Outstanding and delivered in 4 days

I’m writing unprompted to say how impressed I am with Standout. There was a problem with the delivery of my order and Roger and the team sorted it straight away, calmly and without any hassle. I honestly can’t remember a better experience of customer service and would certainly have been waiting longer without guarantee of satisfaction with a larger organisation. I’ll be happily buying from them again for years to come. Thank you, Standout.

Good range of products. Easy ordering. Fast free delivery (or pay 99p for day after...).
Highly recommended.
Would definitely use again...

Incredible customer service. Solved an issue that was entirely of my own making but went above and beyond to help me. Would not hesitate to buy from this site again. Excellent product and even better customer service.

I’d like to write a balanced review based on my experience with Standout which unfortunately had turned out to be a disaster. I placed an order 27/10/2025 for three items totalling £250 (well priced in all fairness). However, their chosen courier decided to leave the parcel in my building unattended and without seeking consent, that subsequently ended up going missing. Now, I contacted Standout about the issue who were rather responsive but 12 days after the event deemed it reasonable to suggest that I wait an additional 30 days for a Royal Mail investigation. The tonality of their responses seemed to have changed despite following their instructions with regards to the denial of receipt processes.

Fundamentally what Standout fail to understand is that they hold a contract with couriers of their choosing and the onus is on them to ensure safe delivery in line with consumer law. No replacement nor refund was offered and I have continually needed to initiate contact with them. So, for those of you who do intend to buy from this retailer it would be wrong to suggest that in terms of pricing they do not present themselves as a viable retailer, but in terms of problem handling be prepared to expect a rather poor remedial service.

****update****
Granted you are a small retailer, but with every respect and I truly mean no disrespect, you are transacting as a retailer all the same. GPS does not suggest safe delivery and this instance would be a great example that it does not ensure safe delivery.

I have rarely had such an easy time of it with a company. Prompt despatch and delivery. Excellent and prompt communication when I needed to return the item. Rapid refund. Could one really wish for more?

Brilliant! I purchased a Ted Baker 'Harrington' quilted jacket, to replace the same garment which had been accidentally damaged. Fantastic reduction on the RRP, the item is also available at a reduced price on some other clothing websites, but nowhere near the reduction offered by Standout. The website and ordering process is very easy to negotiate. Very rapid dispatch of the item and sent via Royal Mail Tracked. Very well packed, including a full-garment-length cellophane cover around the garment, and received in perfect condition with no fold or crush marks. Extremely happy with every aspect of my purchase and would most certainly order from this company again. Highly recommended!