Great customer service: needed replacement glasses fast. I ordered yhem on the Friday and had them by Tuesday afternoon. The glasses themselves were excellent. I will definitely get glasses here again... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time ordering from Spex4less and can highly recommend this company. Ordered varifocal sunglasses and the lenses are perfect. First pair I ordered were too big (my error) but they didn’t hesitate... See more
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They stopped my order before dispatch due to a minor quality-control issue, which they promptly informed me about and resolved by making a new pair of glasses. I’m really pleased they didn’t simply... See more
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From the start to the completion of my order was nothing short of exceptional. Jake & Steve looked after me impeccably. I had never purchased sunglasses via this method before. With needing pre... See more
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Company details
About Spex4Less
Written by the company
Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Contact info
Everite House, Carr Lane, CH47 4BG, Hoylake,, United Kingdom
- 0151 632 6611
- info@spex4less.com
- www.spex4less.com
4.9
Excellent
30K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent service
Every aspect of my purchase I would classify as excellent. The price, quality of work, communications and speed of delivery would be extremely difficult to beat.
19 August 2026
Unprompted review
Reply from Spex4Less
Hi Paul,
Thank you for your wonderful review.
We’re delighted to hear every aspect of your experience met your expectations. Knowing you were pleased with the quality of your glasses, our communication, competitive pricing and fast delivery is exactly what we strive for.
Thank you for choosing Spex4Less. We truly appreciate your support.
prompt and efficient
18 August 2026
Unprompted review
Reply from Spex4Less
Hi Colin,
Thank you for your kind review.
We’re delighted to hear you found our service prompt and efficient. Providing a smooth, hassle-free experience is exactly what we strive for.
Thank you for choosing Spex4Less.
Reply from Spex4Less
Hi Claire,
Thank you for your wonderful review.
We’re delighted to hear you were pleased with both our service and the quality of your glasses. Providing excellent products alongside great customer care is exactly what we aim for.
Thank you for choosing Spex4Less.
My Go‑To Place for Glasses
They offer an excellent service and are far more affordable than high‑street opticians. Their customer care, pricing, and the quality of the glasses easily outshine any other online retailer I’ve tried.
4 August 2026
Unprompted review
Reply from Spex4Less
Hi Adrian,
Thank you for such a fantastic review.
We’re delighted to hear Spex4Less has become your go-to place for glasses. Knowing you value our customer care, competitive pricing and the quality of our glasses above both the high street and other online retailers is one of the highest compliments we could receive.
Thank you for your continued support. We look forward to helping you again with your next pair.
I have used spex4less for a number of…
I have used spex4less for a number of years and always found them really good in supplying an excellent service. They make the experience very easy and glasses are excellent quality
19 August 2026
Unprompted review
Reply from Spex4Less
Hi,
Thank you for your continued support.
We’re delighted to hear you've trusted Spex4Less for a number of years and that we continue to provide the excellent service you've come to expect. It’s wonderful to know you find the ordering process easy and are consistently pleased with the quality of your glasses.
Thank you for your loyalty. We truly appreciate your support.
I had a lot of issues with the payment
I had a lot of issues with the payment, charged four times eventually this was sorted out. The rest of the process was good and I am happy with both sets of glasses, sunglasses and every day glasses
18 July 2026
Unprompted review
Reply from Spex4Less
Thank you for your feedback, Stuart. We’re sorry to hear you experienced difficulties while placing your orders and that you ended up placing four orders. We understand how frustrating this must have been, and we’re glad everything was eventually sorted out and the 3 duplicates were cancelled and refunded.
It’s great to hear that the rest of the process went smoothly and that you’re happy with both your everyday glasses and sunglasses. Thank you for your patience and for choosing us.
Kindest Regards
Sophie | Customer Service Manager
Exceptional customer service
The sunglasses I ordered were out of stock, so they went above and beyond to find a compromise rather than just giving me a refund and moving on with their lives. Made sure I loved everything about my new sunglasses before I pulled the trigger. 10/10 will be buying from spex4less again.
20 August 2026
Unprompted review
Reply from Spex4Less
Hi Jordan,
Thank you for your fantastic review.
We’re delighted to hear our team could help find the right solution when your chosen sunglasses were unavailable. We always want our customers to end up with a pair they genuinely love, so it’s wonderful to know we could find a suitable alternative rather than simply cancelling the order.
Your 10/10 rating and plans to shop with us again mean a great deal. Thank you for choosing Spex4Less.
Excellent
I have used Spex4less several times previously always for reglazing. The time taken to complete is longer than a high street opticians but the wait is worth it. Pricing is competitive and generally cheaper than high street. Only had one issue so far and it was resolved quickly. I can recommend Spex4less.
17 August 2026
Unprompted review
Reply from Spex4Less
Thank you so much for your continued support and for choosing Spex4less for your reglazes. We really appreciate your understanding that our turnaround can be a little longer than a high street optician due to being online, but we’re delighted to hear that you feel the wait is worthwhile and that our pricing offers good value.
It’s also great to know that when you did experience an issue, we were able to resolve it quickly. Thank you for your recommendation — it means a lot to us!
We hope to hear from you again in the future.
Kindest Regards
Sophie | Customer Service Manager
Easy pick
Easy pick, Item just as the picture delivery came within the expected delivery date.
6 August 2026
Unprompted review
Reply from Spex4Less
Hi Michelle,
Thank you for your kind review.
We’re delighted to hear you found it easy to choose your glasses and that they matched the pictures perfectly. It’s also great to know your order arrived within the expected delivery timescale.
Thank you for choosing Spex4Less. We truly appreciate your support.
Good Quality
Good Quality, fast posting really happy with the product AAA+++
14 August 2026
Unprompted review
Reply from Spex4Less
Hi Kurt,
Thank you for your fantastic review.
We’re delighted to hear you’re so pleased with the quality of your glasses and our fast delivery. Knowing you're happy with your purchase means a great deal to the whole team.
Thank you for choosing Spex4Less.
Impressed with glasses and speed of delivery
Was very impressed with the speed with which you dispatched my new glasses. They are fine although a little tight to wear but I am hoping they will loosen a little as I wear them
15 August 2026
Unprompted review
Reply from Spex4Less
Hi Sarah,
Thank you for your kind review.
We’re delighted to hear you were impressed with how quickly your glasses were dispatched and that you're pleased with them overall. We hope the frames become more comfortable with a little wear, but if they continue to feel too tight, please don't hesitate to get in touch and we'll be happy to help.
Thank you for choosing Spex4Less. We truly appreciate your support.
Great service
Great service, prompt delivery and good price. Definitely recommend.
18 August 2026
Unprompted review
Reply from Spex4Less
Hi Rich,
Thank you for your kind review.
We’re delighted to hear you were pleased with our service, prompt delivery and competitive prices. Providing quality eyewear with great value and a smooth ordering experience is exactly what we strive for.
Thank you for your recommendation and for choosing Spex4Less.
i have had at least 6 pairs of glasses…
i have had at least 6 pairs of glasses reglazed by Spx4less and they have all been outstanding in both price and service - the last reglaze i had done had a minor problem with the prescription, however customer services answered the phone immediately and were extremely helpful and sympathetic and they sorted my issue efficiently and speedily - their quality control is second to none and I'm now delighted with my latest pair of reglazed spectacles - l will carry on using Spex4less as my primary reglaze specialist with out a doubt.
18 August 2026
Unprompted review
Reply from Spex4Less
Hi Mark,
Thank you for your fantastic review and for your continued loyalty.
We’re delighted to hear you've trusted Spex4Less with at least six reglaze orders over the years. While we're sorry there was a minor issue with your latest prescription, we're pleased our customer service team could resolve it quickly and efficiently. Providing excellent aftercare and ensuring every pair meets our quality standards is something we take great pride in.
Knowing you've chosen Spex4Less as your primary reglaze specialist means a great deal to the whole team. Thank you for your continued support, and we look forward to helping you again.
Absolutely delighted with the service…
Absolutely delighted with the service from Spex4Less! I was in the market for some prescription sunglasses and they had exactly what I was looking for at very competitive prices. Prescription sunglasses are obviously a fairly expensive investment so I wanted to get it right. There were a few queries I had and a change in the lense order and Emily, Sophie and Alex were all very quick to respond and keep me informed of the changes etc.
After receiving my glasses I’m very happy with my purchase! The lenses are great quality and a really nice tint and the prescription seems perfect. Overall a great experience dealing with Spex4Less and I won’t hesitate to shop with them in the future.
Many thanks indeed.
10 August 2026
Unprompted review
Reply from Spex4Less
Hi Dan,
Thank you for such a wonderful and detailed review.
We’re delighted to hear you found exactly the prescription sunglasses you were looking for and that our team could help make the ordering process as smooth as possible. We’ll be sure to pass your kind comments on to Emily, Sophie and Alex, who will be thrilled to know their support and communication made such a positive impression.
It’s fantastic to hear you're so pleased with the quality of your lenses, the tint and the finished prescription. Thank you for choosing Spex4Less, and we look forward to helping you again in the future.
Highly recommend
Really happy with the service here. I have ordered 5 pairs of glasses over the last few months. As my 17 year old son keeps losing them. He's delighted with them.
17 August 2026
Unprompted review
Reply from Spex4Less
Hi Iain,
Thank you for your wonderful review.
We’re delighted to hear you've chosen Spex4Less for five pairs of glasses over the past few months and that both you and your son are so pleased with them. It’s great to know our service has given you the confidence to keep coming back whenever another pair is needed.
Thank you for your recommendation and for your continued support.
Excellent quality and customer service
They stopped my order before dispatch due to a minor quality-control issue, which they promptly informed me about and resolved by making a new pair of glasses. I’m really pleased they didn’t simply send them out and hope I wouldn’t notice.
This understandably delayed the order slightly, but now I’ve received them, I’m very happy with the result. Excellent customer service and attention to quality. I’ll definitely use them again.
15 August 2026
Unprompted review
Reply from Spex4Less
Hi NJ,
Thank you for your fantastic review.
We’re delighted to hear you appreciated our quality control process and the communication throughout. While we're sorry your order was delayed slightly, we're pleased we could identify the issue before dispatch and remake your glasses rather than compromise on quality. Providing our customers with the very best finished product is always our priority.
Thank you for your understanding and for your kind words about our customer service. We look forward to helping you again in the future.
Quick and efficient service at an…
Quick and efficient service at an affordable price
14 August 2026
Unprompted review
Reply from Spex4Less
Hi David,
Thank you for your kind review.
We’re delighted to hear you found our service quick, efficient and affordable. Providing excellent value without compromising on quality is exactly what we strive for.
Thank you for choosing Spex4Less.
Great company
Great company, great service with lots of frames available from, glasses, sunglasses and sports frames.
Lots of discounts if you use them regularly.
I wouldn’t get my glasses and sunglasses anywhere else.
4 August 2026
Unprompted review
Reply from Spex4Less
Hi Andrew,
Thank you for your fantastic review.
We’re delighted to hear you enjoy our wide range of glasses, sunglasses and sports frames, as well as the discounts available for returning customers. Knowing Spex4Less has become your first choice for all your eyewear is one of the highest compliments we could receive.
Thank you for your continued loyalty. We look forward to helping you again.
Excellent product really pleased with…
Excellent product really pleased with RayBan varifocals.
If i had a moan i was disappoinyed with the case - cheapy bulky crap for an expensive pair of glasses hence 4 stars
14 August 2026
Unprompted review
Reply from Spex4Less
Hi Tim
We are sorry to see that you have rated our service 4 out of 5 stars due to the Rayban case. We’re sorry that the case didn’t meet your expectations. We really appreciate you taking the time to share this.
Enjoy wearing your new glasses, and we hope to hear from you again in the future.
Kindest Regards
Sophie
I was very nervous to order…
I was very nervous to order prescription Cari focal sunglasses. Especially as they were so much cheaper than my optician. Web site was easy to use & when I missed sending a measurement the email was very helpful explaining how to do it.
I had very low expectations but I am truly thrilled with the glasses!
17 August 2026
Unprompted review
Reply from Spex4Less
Hi Mary,
Thank you for such a thoughtful review.
We’re delighted to hear your first experience ordering prescription varifocal sunglasses online exceeded your expectations. We understand it can feel daunting, especially when our prices are so much lower than the high street, so it's wonderful to know our website and support emails helped make the process straightforward.
We're thrilled you're so pleased with your new sunglasses. Thank you for choosing Spex4Less, and we hope you enjoy wearing them.
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