Great customer service: needed replacement glasses fast. I ordered yhem on the Friday and had them by Tuesday afternoon. The glasses themselves were excellent. I will definitely get glasses here again... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time ordering from Spex4less and can highly recommend this company. Ordered varifocal sunglasses and the lenses are perfect. First pair I ordered were too big (my error) but they didn’t hesitate... See more
Company replied
They stopped my order before dispatch due to a minor quality-control issue, which they promptly informed me about and resolved by making a new pair of glasses. I’m really pleased they didn’t simply... See more
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From the start to the completion of my order was nothing short of exceptional. Jake & Steve looked after me impeccably. I had never purchased sunglasses via this method before. With needing pre... See more
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Company details
About Spex4Less
Written by the company
Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Contact info
Everite House, Carr Lane, CH47 4BG, Hoylake,, United Kingdom
- 0151 632 6611
- info@spex4less.com
- www.spex4less.com
4.9
Excellent
30K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I was very nervous to order…
I was very nervous to order prescription Cari focal sunglasses. Especially as they were so much cheaper than my optician. Web site was easy to use & when I missed sending a measurement the email was very helpful explaining how to do it.
I had very low expectations but I am truly thrilled with the glasses!
17 August 2026
Unprompted review
Reply from Spex4Less
Hi Mary,
Thank you for such a thoughtful review.
We’re delighted to hear your first experience ordering prescription varifocal sunglasses online exceeded your expectations. We understand it can feel daunting, especially when our prices are so much lower than the high street, so it's wonderful to know our website and support emails helped make the process straightforward.
We're thrilled you're so pleased with your new sunglasses. Thank you for choosing Spex4Less, and we hope you enjoy wearing them.
Excellent service and workmanship
The Spex4Less ordering process is excellent and unambiguous. I phoned with a question after placing my order. The call was answered quickly and the query was resolved immediately. Although my frames took a little longer to arrive than envisaged - they needed to be ordered from Italy - they arrived well packaged. Both frames and lenses are faultless and I would thoroughly recommend Spex4Less for good end to end service and good communication, so will definitely use them again in the future.
24 July 2026
Unprompted review
Reply from Spex4Less
Hi Martin,
Thank you for your wonderful review.
We’re delighted to hear you found our ordering process straightforward and that our team could answer your questions quickly. Although your frames took a little longer to arrive from Italy, we're pleased the finished glasses met your expectations and arrived safely packaged.
Your comments about our workmanship, communication and service mean a great deal to the whole team. Thank you for your recommendation and continued support.
Sports Goggles review
1. It had the perfect size for me large head
2. While it was a cheaper alternative to other options, it was still a really high quality product
3. Initially had doubts about sizing, nose bridge and comfort but all were just right for me
4. Pretty quick delivery
17 August 2026
Unprompted review
Reply from Spex4Less
Hi Matthew,
Thank you for your fantastic review.
We’re delighted to hear your sports goggles proved to be the perfect fit and that they exceeded your expectations for comfort and quality. It’s especially pleasing to know they offered such excellent value while still providing the performance you were looking for.
Thank you for choosing Spex4Less. We hope you enjoy using them for many years to come.
Fast turnaround and crystal-clear new lensesssed with the reglaze…
Really impressed with the reglaze service! I was a bit nervous sending off my own frames, but they came back quickly and in perfect condition with top-quality lenses. The vision is spot-on and the price was unbeatable. Will definitely use them again for future reglazing.
10 August 2026
Unprompted review
Reply from Spex4Less
Hi Bonnie,
Thank you for your fantastic review.
We’re delighted to hear your first reglaze experience was such a success. We understand sending in your own frames can feel a little worrying, so it’s wonderful to know they were returned quickly, in perfect condition and with lenses you're so pleased with.
Thank you for your kind words about our pricing and quality. We look forward to helping you with your future reglaze projects.
Used Spex4less many times
Used Spex4less many times. I have always found them very good and reasonably priced. Wouldn't go any where else.
15 August 2026
Unprompted review
Reply from Spex4Less
Hi Stephen,
Thank you for your continued support.
We’re delighted to hear you've used Spex4Less many times and that we continue to provide the quality, value and service you've come to expect. Knowing you wouldn't go anywhere else means a great deal to the whole team.
Thank you for your loyalty. We look forward to helping you again in the future.
Great service
Everyone at Spex4less was really helpful. Glasses came through and not what I was Expecting but Hannah listened to me and sorted it all out and gave me a discount towards the solution. Happy again and will use again.
12 August 2026
Unprompted review
Reply from Spex4Less
Thank you so much for your lovely feedback! We’re delighted to hear that Hannah was able to listen, understand what had gone wrong and help find a solution for you. It’s great to know you’re happy again and that you’ll be using Spex4less in the future. We’ll be sure to pass your kind words on to Hannah and the team.
Kindest Regards
Sophie
Quality all round
This is the second pair of glasses I have bought , my first being sunglasses. I am very impressed with the quality of the frames and the service is very good. The delivery was spot on, being informed when my delivery was going to be. Very good service all round.
14 August 2026
Unprompted review
Reply from Spex4Less
Hi Ann,
Thank you for your wonderful review.
We’re delighted to hear you've returned to Spex4Less for a second pair of glasses and that you've been impressed with the quality of both your sunglasses and your latest glasses. It’s also great to know our communication and delivery updates helped make the experience even better.
Thank you for your continued support. We look forward to helping you again in the future.
Reply from Spex4Less
Hi Ian,
Thank you for your kind review.
We’re delighted to hear you were pleased with the quality of your glasses, our service and the value we offer. Providing all three is exactly what we strive for.
Thank you for choosing Spex4Less.
Great service again I would recommend…
Great service again I would recommend you to my family and friends
16 August 2026
Unprompted review
Reply from Spex4Less
Hi Tony,
Thank you for your continued support.
We’re delighted to hear you've enjoyed another great experience with Spex4Less. Your recommendation to your family and friends is one of the biggest compliments we could receive.
Thank you for choosing Spex4Less. We truly appreciate your loyalty.
So helpful, great company
have been using this company for several years now and they are so helpful. Stephen in particular goes out of his way to get me my glasses as quickly as possible as I have had a couple of incidences when I needed replacements urgently. Great service and value for money.
14 August 2026
Unprompted review
Reply from Spex4Less
Hi Annette,
Thank you for your wonderful review.
We’re delighted to hear you've trusted Spex4Less for several years and that our team has continued to provide the service you expect. We'll be sure to pass your kind comments on to Stephen, who will be delighted to know his efforts to help with your urgent replacement orders have made such a positive difference.
Your loyalty means a great deal to us. Thank you for choosing Spex4Less, and we look forward to helping you again whenever you need us.
Great service
Great service, great quality and delivered what I wanted.
12 August 2026
Unprompted review
Reply from Spex4Less
Hi David,
Thank you for your kind review.
We’re delighted to hear you were pleased with the service, the quality of your glasses and that everything arrived exactly as you wanted. Providing a smooth experience and delivering quality eyewear is exactly what we strive for.
Thank you for choosing Spex4Less. We truly appreciate your support.
This is the 2nd time buying from this…
This is the 2nd time buying from this company and very satisfied with their services. Highly recommend.
16 August 2026
Unprompted review
Reply from Spex4Less
Hi,
Thank you for your continued support.
We’re delighted to hear you've returned to Spex4Less for a second purchase and that you've been very satisfied with our service once again. Your recommendation means a great deal to everyone on the team.
Thank you for choosing Spex4Less. We look forward to helping you again in the future.
Highly recommended !!
Highly recommended !!! 😍I have recently ordered my lovely sunglasses from them. Even though they were not available they managed to make it available as soon as possible and delivered it to me. The communication throughout the process was amazing. Unfortunately the case didn’t fit much as due to new Gucci case but they sent me another big case and made sure everytime I was satisfied with my purchase. I am really really happy with the purchase and this will be my go to place for sunglasses. I highly recommend it. Absolutely amazing team 🤩
10 August 2026
Unprompted review
Reply from Spex4Less
Hi Nijwi,
Thank you for such a fantastic review.
We’re delighted to hear you're so happy with your new Gucci sunglasses. Although there was a short wait for the frames, we're pleased we could source them as quickly as possible and keep you updated throughout the process. We’re also glad we could provide a larger case that was a better fit and ensure you were completely satisfied with your purchase.
Your kind words about our team and your recommendation mean so much to us. Thank you for choosing Spex4Less—we're thrilled to be your go-to place for sunglasses.
These are a great company
These are a great company. Switch your specs to these guys. Their customer service is fantastic and product amazing.
3 August 2026
Unprompted review
Reply from Spex4Less
Hi Matthew,
Thank you for your fantastic review.
We’re delighted to hear you were so pleased with both our customer service and the quality of your glasses. Knowing you’d encourage others to switch to Spex4Less is one of the biggest compliments we could receive.
Thank you for choosing Spex4Less. We truly appreciate your support and recommendation.
Very Impressive Site.
I ordered a spare pair of reading glasses and they came within a week. The ordering process was very quick and easy and I was very impressed. I shall always be using Spex4less.
10 August 2026
Unprompted review
Reply from Spex4Less
Hi,
Thank you for your lovely review.
We’re delighted to hear you found our website quick and easy to use and that your spare reading glasses arrived within a week. Making the ordering process simple while delivering quality eyewear promptly is exactly what we strive for.
Thank you for your continued confidence in Spex4Less. We look forward to helping you again.
Great stuff
Great communication, easy to follow instructions, and great product results. And a great price! Thank you.
11 August 2026
Unprompted review
Reply from Spex4Less
Hi Phil,
Thank you for your fantastic review.
We’re delighted to hear you found our communication clear, our instructions easy to follow and that you’re so pleased with the finished product. It’s even better to know you felt you received great value for money.
Thank you for choosing Spex4Less. We truly appreciate your support.
Excellent Service for 2nd Pair of Varifocals
Company were happy to talk on the phone, came back with specific questions and provided a cost effective, good. 2nd pair of varifocal glasses. I founf them professional and easy to work with and would use again.
5 August 2026
Unprompted review
Reply from Spex4Less
Hi Babs,
Thank you for your lovely review.
We’re delighted to hear you found our team approachable and helpful throughout the process of ordering your second pair of varifocals. Taking the time to discuss individual requirements and ensure everything is right is an important part of the service we aim to provide.
Thank you for your kind words about our professionalism and value. We look forward to helping you again in the future.
Excellent
Everything from ordering to delivery was amazing ,my glasses fit perfectly ,so much better quality than the one on the high street .
I will definitely be ordering more .
Thank you.
12 August 2026
Unprompted review
Reply from Spex4Less
Hi Rachel,
Thank you for your fantastic review.
We’re delighted to hear everything from ordering through to delivery exceeded your expectations. It’s wonderful to know your glasses fit perfectly and that you found the quality even better than your previous high street experience.
Thank you for choosing Spex4Less. We look forward to helping you with your next pair.
Always a 5 Star service from Spex4less!
Always a 5 Star service from Spex4less!
Dealt with very professionally, ordered arrived within a few days, super service, they are so helpful always. Couldn't be more pleased - free case also, well done, very grateful. Always recommend them to friends and associates, you can't go wrong!
7 August 2026
Unprompted review
Reply from Spex4Less
Hi Paul,
Thank you for your continued support and fantastic review.
We’re delighted to hear Spex4Less continues to provide the five-star service you've come to expect. It’s wonderful to know you were pleased with the professional service, quick delivery and the helpful support from our team. We’re also glad the complimentary case was appreciated.
Your recommendations to friends and colleagues mean a great deal to us. Thank you for your loyalty, and we look forward to helping you again.
Customer relations
Customer relations
Easily contacted by phone
Receptionist , clear well enunciated engish
Problem with order was recognised , acknowledged and addressed, really quickly
Will use again in the future
12 August 2026
Unprompted review
Reply from Spex4Less
Hi M Carter,
Thank you for your wonderful review.
We’re delighted to hear you found our team easy to contact and that your order query was recognised and resolved quickly. Providing clear communication and prompt support is something we take great pride in.
Thank you for choosing Spex4Less. We look forward to helping you again in the future.
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