Was a good experience. Rang Nooha to get a Quote She booked an appointment and came out told her what i required to replace my current20 year old Chromogen solar Hot water system.. Reall... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A crew of 5 men was given the task of removing my old solar generating system and to replace it with State of the Art solar panels and power wall. it was a pleasure to see the crew working together a... See more
Company replied
From the first phone call it glided smoothly,from paying my deposit and getting the start date till it was completed ( the bad weather had something to do with that)it was stress/ trouble free.The sta... See more
Company replied
Richard was great, came out and explained everything to me and answered all my questions, even on my follow up phone call, very helpful and informative. Office staff were great, easy process all round... See more
Company replied
Company details
- Solar Energy Company
- Solar Energy Contractor
- Solar Energy Equipment Supplier
- Solar Hot Water System Supplier
About Solahart Australia
Written by the company
In 1953, SW Hart and Co., a pioneering plumbing company based in Perth, decided that the sun was the best energy source to heat water in Western Australian homes. As a result, solar hot water in Australia was born and Solahart geared up for expansion.
Since then we’ve built a reputation as a world leader in solar innovation and technology and invested millions of dollars into R&D and manufacturing. We’ve also installed over one million systems in over 70 countries around the world. We’re at Everest Base Camp and Antarctica. Even Nelson Mandela’s South African home had a Solahart system installed on the roof.
Today, after more than 65 years as Australia’s solar energy experts, we’re set to turn our brilliant past into an even brighter future.
Contact info
1 Alan Street, 2116, Rydalmere, Australia
- 1300 721 984
- solahart@solahart.com.au
- www.solahart.com.au
4.7
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Replacement Solahart Hotwater System
Contacted Solahart for a replacement hotwater system for a vacant rental property, once they had my details i received my quote promptly, and once booked in the install was done within a week. The tradespeople were quick, professional and tidy. Great job by all involved.
18 June 2026
Reply from Solahart Australia
Hi Mathew,
Thank you for your feedback, it’s great to hear everything was handled promptly and that the installation was completed so quickly.
We’re pleased the team delivered a professional and tidy service, and we appreciate you taking the time to share your experience.
The guys were easy to deal with & they…
The guys were easy to deal with & they did a great job.
Would highly recommend!
26 June 2026
Reply from Solahart Australia
Hi Ryan,
Thank you for the great feedback. We're pleased to hear the team was easy to deal with and delivered a job you're happy with.
We really appreciate your recommendation and thank you for choosing Solahart.
Reply from Solahart Australia
Hi there,
Thanks for your feedback, great to hear the installation was completed quickly and efficiently and that the team was friendly and helpful throughout.
Paul the Sales Manager was extremely…
Paul the Sales Manager was extremely helpful and presented very good options.
Jesse the installation Supervisor was great. Organised the installation in a short time from quote acceptance. Managing the team and expectations was very good 👍 😊
Electrical and installation team was very professional. I am super happy with the installation quality
3 July 2026
Reply from Solahart Australia
Hi Brian,
Thank you for the fantastic feedback. It’s great to hear Paul and Jesse provided such helpful support and that the installation was organised and completed so smoothly.
We’re delighted you’re so happy with the installation quality and appreciate you taking the time to share your experience.
Everything was so easy from start to…
Everything was so easy from start to finish. Fantastic staff - very knowledgeable, nothing was too much trouble, listened and provided different options to meet our needs.
The installers were exceptional - friendly, polite, and were able to explain everything in lay person’s terminology.
Highly recommend Solarhart if you are looking for anything solar!
3 July 2026
Reply from Solahart Australia
Hi Christine,
Thank you for the wonderful feedback. It’s great to hear the team took the time to understand your needs and provide options that suited your situation.
We’re delighted everything went smoothly from start to finish, and that the installation team made the process easy to understand. We really appreciate your recommendation and thank you for choosing Solahart.
Upgrade of hot water system
Removal of old roof top solar hart and installation of new heat pump was done with a minimum of fuss. the heat pump works incredible well as we now have hot water 24/7.
26 June 2026
Reply from Solahart Australia
Hi Neil,
Thank you for your feedback, it’s great to hear the replacement was completed smoothly and without any hassle.
We’re pleased your new heat pump is performing so well and providing reliable hot water around the clock. Thank you for choosing Solahart.
Reply from Solahart Australia
Hi Derek,
Thanks for your feedback, great to hear the team provided such quick and friendly service.
We appreciate you choosing Solahart.
Extremely disappointed
Extremely disappointed with my experience. After the installation, pieces of my old smashed hot water system were left scattered across my lawn instead of being cleaned up. I also found the conduct of some of the contractors to be completely unprofessional, with swearing and conversations about drugs while working at my property.
I expected a much higher standard of workmanship, site clean-up and professionalism. Unfortunately, that wasn’t the experience I had, and I wouldn’t recommend this service based on how the job was carried out.
3 July 2026
Reply from Solahart Australia
Hi Luke,
Thank you for your feedback. We’re sorry to hear about your experience and the concerns you’ve raised regarding the clean-up and conduct of those on site.
The standard you have described falls well short of what should be expected, particularly in relation to professionalism and leaving the property in a tidy condition. Your comments have been noted and will be followed up with the dealership to review how this installation was carried out.
Thank you for bringing this to our attention.
Reply from Solahart Australia
Hi Jon,
Thanks for your feedback, great to hear the team delivered a thorough and professional installation.
We appreciate you taking the time to share your experience.
Reply from Solahart Australia
Hi Arlin,
Thanks for your feedback, great to hear you were happy with the prompt service and competitive pricing.
Thank you for choosing Solahart.
Solarhart O'Connor
Solarhart O'Connor, WA was informative, reasonably priced, communication was excellent, payment was made easy, sale was well explained and considerate. Tradesmen who did the installation were on time, efficient, coped well with the steep driveway without complaint (we've had a few roof top installations in 40plus years).They were efficient and patiently explained how the system operates and that new Solarhart hotwater systems are a little different to 15years ago..and are more efficient now. Well done team! So refreshing to do business with a local company who are pleasant, considerate, communicate well and they let us know that after purchase service will be equally good. This team have kept up their good work for over a decade! Congratulations!
25 June 2026
Reply from Solahart Australia
Hi Nicole,
Thank you for the wonderful feedback. It’s fantastic to hear the team provided clear information, excellent communication and support throughout the entire process.
We’re especially pleased the installation went smoothly and that the team took the time to explain the system and answer your questions. Thank you for your kind words and continued confidence in Solahart. We truly appreciate your support.
Fast and efficient service.
Fast and efficient service.. easy to deal with ..the team worked well .
2 July 2026
Reply from Solahart Australia
Hi Alan,
Thanks for your feedback, great to hear the team provided fast, efficient service and made the whole process easy.
We appreciate you taking the time to share your experience.
Timely and efficient
30 June 2026
Reply from Solahart Australia
Hi Peter,
Thanks for your feedback, great to hear everything was handled in a timely and efficient manner.
Purchased a 280LT Eco Hotwater heat…
Purchased a 280LT Eco Hotwater heat pump to replace existing gas water heater system from Solahart Townsville.
Product and service were great throughout the process. Tradesman were friendly and professional with installation and were happy to explain the use of the system.
Happy to recommend to anyone looking for a professional service for any hotwater system replacement.
24 June 2026
Reply from Solahart Australia
Hi Nathan,
Thank you for the great feedback. It’s wonderful to hear you were happy with both the product and the service provided throughout the process.
We’re pleased the team took the time to explain the system and ensure everything went smoothly.
We really appreciate your recommendation and thank you for choosing Solahart.
Both guys were very professional &…
Both guys were very professional & polite & did a great job, very happy with the outcome
25 June 2026
Reply from Solahart Australia
Hi Michael,
Thanks for your feedback, great to hear the team was professional, polite and delivered a result you’re happy with.
We appreciate you taking the time to share your experience.
We couldn't be happier with our experience with Solahart!
From the initial consultation with Paul, through to installation, the entire process was seamless and professional.
The team was incredibly knowledgeable and took the time to understand our household's energy needs, helping us choose the right-sized solar system and battery rather than simply recommending the biggest option. The office team also made the sign up and Victorian Government rebate process so much easier, guiding us through every step and answering all of our questions.
A special thank you to Max, who did an outstanding job with the installation. He was friendly, professional, and took the time to explain how everything worked, ensuring we felt confident using our new system.
We highly recommend Solahart to anyone considering solar. Excellent customer service, great communication, and quality workmanship from start to finish. 10/10!
25 June 2026
Reply from Solahart Australia
Hi Gemma & Ash,
Thank you for the fantastic feedback. It’s wonderful to hear the team took the time to understand your needs and helped you find the right solution for your home.
We're delighted the process was smooth from consultation through to installation, and that the support with the rebate application made things easier along the way. We really appreciate your recommendation and thank you for choosing Solahart.
Reply from Solahart Australia
Hi Janice,
Thanks for your feedback, great to hear the team was on time, helpful and respectful throughout.
Reply from Solahart Australia
Hi Chris,
Thank you for the great feedback. We're delighted to hear you were happy with both the service and installation.
We really appreciate your recommendation and thank you for choosing Solahart.
Two installations, Excellence in both
We have used Solahart for two significant panel and battery setups.
At all times everybody in the Solahart team has done an excellent job, at every step of the process.
We already have recommended them to friends and will continue to "sing their praises"
25 June 2026
Reply from Solahart Australia
Hi Helen and David,
Thank you for your continued support. It means a lot to hear that you’ve trusted Solahart for two major solar and battery installations and have consistently had a positive experience.
We truly appreciate your recommendations and your kind words. Thank you for choosing Solahart.
Great Service - great Installation
Quick response to calls for sales thru to questions.
Email advice and bookings for installation was fast - efficient and clear.
Calls made were answered and information provided was useful and answered questions.
Great team to work with from sales thru top install and clarify questions.
25 June 2026
Reply from Solahart Australia
Hi Mark,
Thank you for the great feedback. It’s wonderful to hear the team provided clear communication and prompt support from your initial enquiry right through to installation.
We appreciate you taking the time to share your experience and thank you for choosing Solahart.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.