Socket Store Reviews 5,352

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness of the staff and the overall efficiency of their interactions. Many people appreciate the high quality of the products, noting they are exactly as described and often uniquely crafted. Reviewers frequently mention the prompt and quick delivery, with orders arriving well-packaged and often ahead of schedule. However, some people mentioned issues with delivery going to the wrong address and suggested that the website could be improved, especially concerning different delivery and customer addresses. A few other people also felt that some products were a bit smaller than expected, requiring minor adjustments during installation.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing items as exactly as described and... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting quick and... See more

Service

Users describe positive interactions with service, frequently highlighting it as first-class, excellent, and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient.... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as good, superb, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tu... See more

Company replied

Rated 5 out of 5 stars

Had a few orders previously for my house when i looked to purchase more noticed sockets were not showing white switches. One call to your office and the lady said items being fazed out with white swit... See more

Company replied

Rated 5 out of 5 stars

Items arrived quickly and well-packaged. Lovely quality - will look great (along with my previous order via Etsy) in my new kitchen! Will definitely order from here again if I need to for another room... See more

Company replied

Rated 5 out of 5 stars

The customer service team assisted me in being able to order and pick up my products on the same day. Which was really helpful as my electrician was waiting for the items.

Company replied



Company details

  1. Electrical Supply Store
  2. Electrical Wholesaler
  3. Electronics Store
  4. Lamp Shade Supplier
  5. Light Bulb Supplier
  6. Lighting Store

About Socket Store

Written by the company

30 Day No Quibble Guarantee

Whatever you order we offer you a no quibble guarantee on any item. As long as it's unused and with the original packaging we'll give you a full refund for the item.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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Rated 5 out of 5 stars

A very good service thank you

A very good service thank you. Even Royal Mail delivered the package the following day even though I didn’t order express delivery!
The switches look great on the wall and very smooth when switching on and off.

21 January 2026
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your kind feedback!

We’re really pleased to hear everything arrived so quickly and that Royal Mail delivered ahead of schedule. It’s great to know you’re happy with how the switches look and the smooth action when in use.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Very helpful on the phone once I…

Very helpful on the phone once I realised I’d ordered the wrong sockets. No trouble and very polite on the telephone. Speedy delivery too.

19 January 2026
Socket Store logo

Reply from Socket Store

Hello David

Thank you for your 5* review!

We're really pleased to hear that our team was able to assist you quickly and politely over the phone, and that your delivery arrived promptly.

Kind regards,

The Socket Store Team

Rated 5 out of 5 stars

Really good range of products

Really good range of products so that I found everything I needed (coloured and nickel contoured swith plates in 1, 2 and 3 gang. Ordering was easy and my order was sent out in good time.

15 January 2026
Socket Store logo

Reply from Socket Store

Hello Louise

Thank you for your 5* review!

I am glad to hear that the ordering was easy and you found everything you needed.

We hope to supply you again in the future!

Kind regards,

The Socket Store Team

Rated 5 out of 5 stars

Great and supportive costumer service.

Great and supportive costumer service.

7 January 2026
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your 5* review!

We’re really pleased to hear you found our customer service helpful and supportive. Your feedback is much appreciated and will be shared with the team.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Great product

Great product

8 January 2026
Socket Store logo

Reply from Socket Store

Hello Shazad

Thank you so much for your 5* review.

We are glad that you are happy with your product!

Kind regards,

The Socket Store team

Rated 5 out of 5 stars

Each burnished copper socket and switch…

Each burnished copper socket and switch is absolutely gorgeous and uniquely crafted. I'm overjoyed with how they turned out.

10 January 2026
Unprompted review
Socket Store logo

Reply from Socket Store

Hello Nancy,

Thank you for your lovely feedback.

We’re delighted to hear how pleased you are with the tarnished copper sockets and switches. It’s great to know they’ve made such an impact once fitted.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Easy and quick

First order to this company and always worry a bit, but absolutely no problems; nice and easy and quick delivery, excellent product. Thanks Socket Store

10 December 2025
Socket Store logo

Reply from Socket Store

Hello Bridget,

Thank you for your 5* review!
I am glad that the ordering was nice and easy & the delivery was quick! We look forward to supplying you in the future.

Thank you for taking the time to write your review.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Great service

Great service, very helpfull

2 December 2025
Socket Store logo

Reply from Socket Store

Hello Mark

Thank you for your 5* review!

We are glad that the service was great and very helpful!

Kind regards,

The Socket Store Team

Rated 5 out of 5 stars
Socket Store logo

Reply from Socket Store

Hello Keith,

Thank you for your 5* review.

We’re glad to hear you found the service very good and the advice helpful. We appreciate you taking the time to leave a review!

If you need any further information or advise, please get in touch.
Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Ordering is easy I matched these with…

Ordering is easy I matched these with the previous ones I bought from you and arrived on time

25 November 2025
Socket Store logo

Reply from Socket Store

Hello David

Thank you for your 5* review!

We are glad that the ordering was easy and that your items arrived on time!

Kind regards,

The Socket Store Team

Rated 5 out of 5 stars

Very fast and efficient service

Very fast and efficient service. Products are of a high quality and at a good price.

18 November 2025
Socket Store logo

Reply from Socket Store

Hello Ali

Thank you so much for your 5* review.

I am glad that the service was efficient and you are pleased with your products.

Kind regards,

The Socket Store Team

Rated 4 out of 5 stars

good quality

good quality, prompt delivery, fair price

17 November 2025
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your positive feedback, we’re pleased to hear you were happy with the quality, prompt delivery and fair pricing. We appreciate your support and hope to help again soon.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Every colour choice imaginable

I stumbled on this site and immediately liked what I saw. If like me you love colour, you’ll have found the right place to shop. I received my order promptly and was extremely happy with my purchase. The quality is superb. And o will be definitely shopping with Socket Store again.

14 November 2025
Socket Store logo

Reply from Socket Store

Hello Linda,

Thank you for your lovely review.

We’re pleased to hear you found exactly what you were looking for and were happy with the quality and prompt delivery. We really appreciate your support.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Product and delivery excellent

Product and delivery excellent. Arrived before date quoted

14 November 2025
Socket Store logo

Reply from Socket Store

Hello Diane,

Thank you for your review.

We’re pleased to hear the product and delivery met your expectations. It’s great to know your order arrived ahead of the quoted date!

Kind regards,
Olivia Diggins

Rated 5 out of 5 stars

Excellent service

Packaging and postage excellent and swift. LED replacements for fluorescent tubes are so easy to organise.

11 November 2025
Socket Store logo

Reply from Socket Store

Hi Sally,

Thank you for your kind feedback.

We’re glad to hear you were pleased with the service, packaging and swift delivery. If you need any further information or assistance, please do get in touch!

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Good quality product at a fair price,would definitely use this company again.

5 November 2025
Socket Store logo

Reply from Socket Store

Hello Roger

Thank you so much for your 5* review! I am glad to hear the service was excellent and that the products are to your liking.

Kind regards,

The Socket Store Team

Rated 5 out of 5 stars

Good products, price and delivery

Socket Store had the pewter sockets and light switches, that we had problems finding elsewhere. The prices were good. Ordering was easy. The goods arrived speedily in about 3 days ,are now in place and look good. we are very pleased.

3 November 2025
Socket Store logo

Reply from Socket Store

Hello Jane

Thank you for your 5 * review!

We are glad that the ordering was easy and you are pleased with the items you received from us!

Kind regards,

The Socket Store Team

Rated 5 out of 5 stars

The burnished copper sockets

The burnished copper sockets and switches are just simply stunning and no two are the same. I am beyond happy with them

27 October 2025
Socket Store logo

Reply from Socket Store

Hello Alexandra,
Thank you for your feedback.
It’s great to hear how much you’re like the tarnished copper sockets and switches. The variation in each piece is one of the things that makes this finish so special, so we’re pleased it’s stood out for you. We really appreciate your kind comments and are glad you’re happy with your order.
Kind regards,
The Socket Store Team

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