Socket Store Reviews 5,352

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness of the staff and the overall efficiency of their interactions. Many people appreciate the high quality of the products, noting they are exactly as described and often uniquely crafted. Reviewers frequently mention the prompt and quick delivery, with orders arriving well-packaged and often ahead of schedule. However, some people mentioned issues with delivery going to the wrong address and suggested that the website could be improved, especially concerning different delivery and customer addresses. A few other people also felt that some products were a bit smaller than expected, requiring minor adjustments during installation.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing items as exactly as described and... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting quick and... See more

Service

Users describe positive interactions with service, frequently highlighting it as first-class, excellent, and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient.... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as good, superb, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tu... See more

Company replied

Rated 5 out of 5 stars

Had a few orders previously for my house when i looked to purchase more noticed sockets were not showing white switches. One call to your office and the lady said items being fazed out with white swit... See more

Company replied

Rated 5 out of 5 stars

Items arrived quickly and well-packaged. Lovely quality - will look great (along with my previous order via Etsy) in my new kitchen! Will definitely order from here again if I need to for another room... See more

Company replied

Rated 5 out of 5 stars

The customer service team assisted me in being able to order and pick up my products on the same day. Which was really helpful as my electrician was waiting for the items.

Company replied



Company details

  1. Electrical Supply Store
  2. Electrical Wholesaler
  3. Electronics Store
  4. Lamp Shade Supplier
  5. Light Bulb Supplier
  6. Lighting Store

About Socket Store

Written by the company

30 Day No Quibble Guarantee

Whatever you order we offer you a no quibble guarantee on any item. As long as it's unused and with the original packaging we'll give you a full refund for the item.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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Rated 5 out of 5 stars

I’ve used Socket Store several times…

I’ve used Socket Store several times now, always good products sent quickly

3 July 2025
Socket Store logo

Reply from Socket Store

Hello James
Thank you so much for your 5* review! We really appreciate your continued custom, we are glad that your items arrived quickly!
Kind regards
The Socket Store Team

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Easy to navigate website to find what you need.

25 June 2025
Socket Store logo

Reply from Socket Store

Hello David! Thank you so much for your 5* review! We are glad that the delivery was speedy! We really appreciate your kind words.
Kind regards
The Socket Store Team

Rated 5 out of 5 stars
Socket Store logo

Reply from Socket Store

Hello Jackie
Thank you so much for your 5* review! I am glad that the service was excellent and the value, we really do appreciate your feedback.
Kind regards
The Socket Store Team

Rated 4 out of 5 stars

Average rate Because the order was…



I got a discount without asking for some on my original large order.

I had issues with delivery going to the wrong address. However, this was efficiently and swiftly rectified and I also got an email of apology after my initial review. However, the website needs polishing up especially where delivery is different from customer address.

26 June 2025
Socket Store logo

Reply from Socket Store

Hello Rue
Many thanks for leaving the review.
I'm sorry to hear that the package was delivered to the wrong address by Royal Mail initially. If anything similar does happen again please do get in touch with us and we will do our best to get it resolved straight away. In regards to the checkout process, I can see that you selected the same address as the billing address. I'm sorry if the check out process was not clear in regards to selecting a different delivery and shipping address, we will certainly feed that back to our developers.

Kind regards
The Socket Store Team

Rated 5 out of 5 stars

Great product

Great product - well presented

12 June 2025
Socket Store logo

Reply from Socket Store

Hello Lloyd

Thank you for your 5* review and positive feedback we are glad that you are happy with the products you received! It is appreciated.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Would definitely recommend

Great choice of products,searched for a long time for over sized switches and sockets and finally found them here,great turnaround too,very happy with this company.

11 June 2025
Socket Store logo

Reply from Socket Store

Hello Lindsay

Thank you for your 5* review and positive feedback! We are glad that that you are happy with the items you received from us! It really is appreciated.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

From being ordered to the delivery was…

From being ordered to the delivery was a fast response

4 June 2025
Socket Store logo

Reply from Socket Store

Hello Julie,

Thank you for your kind review! We're glad to hear that your order was processed and delivered quickly — we strive to provide fast and efficient service every time.

If you require any further information or assistance, please do not hesitate to contact us.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

All you need

Competative pricing and always efficient, all you need

3 June 2025
Socket Store logo

Reply from Socket Store

Hello Dave,
Thank you for your kind words! We're glad you appreciate our competitive pricing and efficient service. We look forward to serving you again.
Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Thanks to you

Thanks to you, my flat looks so much better

9 June 2025
Unprompted review
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your 5* review.

We are glad you are happy with the items and that they suited your flat!

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Double socket

It appears a very good quality Socket

28 May 2025
Socket Store logo

Reply from Socket Store

Hello Mark,

Thank you for your 5* review.

We're pleased to hear you’re happy with the quality of the socket!

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Good service

16 May 2025
Socket Store logo

Reply from Socket Store

Hello Graeme,

Thank you for your 5* review and positive feedback! It is appreciated.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Another good purchase experience …

I have purchased from Socket Store previously and have never been disappointed. The website is easy to navigate; they were quick to email me, confirming my purchase and the dispatching of of my order; all of the sockets and switches were well packaged ensuring none would arrive damaged and the quality is outstanding. Not only that but their prices are very reasonable. I would highly recommend this company.

12 May 2025
Socket Store logo

Reply from Socket Store

Hello,

Thank you so much for your wonderful review and continued support! We're delighted to hear you’ve had such a positive experience with our service, products, and pricing. We truly appreciate your recommendation.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Great product and service

Great product and service , used before and will use again

8 May 2025
Socket Store logo

Reply from Socket Store

Hello Nicholas,

Thank you for your kind feedback! We're glad to hear you’re happy with our products and service, and we look forward to serving you again.

Kind regards,
The Socket Store Team






Rated 5 out of 5 stars

Well pleased!

Everything about this company is great! Great website, great service, great products, rapid delivery! The Contour range from G+H Electrical Accessories whose deep blue light switch and sockets I ordered are really good quality and compliment our colour scheme perfectly. Thank you all very much!

7 May 2025
Rated 5 out of 5 stars

Great sockets and switches

Great service easy website to find what you want

25 April 2025
Socket Store logo

Reply from Socket Store

Hello Neil,

Thank you for your kind review. We're very pleased to hear you found our service great and our website easy to navigate. Making the shopping experience straightforward and user-friendly is something we take pride in, so your feedback means a lot. We appreciate your support and look forward to serving you again in the future.

Kind regards,
The Socket Store team

Rated 5 out of 5 stars

Excellent Service

I had a slight problem with the initial double socket I bought. Socket Store responded and issued a replacement, without hesitation, which was delivered the following day. Excellent service and thank you to Socket Store for the response.

15 April 2025
Socket Store logo

Reply from Socket Store

Hello Vince,

Thank you for your kind review! We're sorry to hear there was an issue with your initial order, but we're very glad we could resolve it quickly for you. It's great to know our team was able to provide the level of service you expected. We truly appreciate your support and hope to assist you again in the future!

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Thry were very efficent and if arrived…

Thry were very efficent and if arrived when they said it would be

15 April 2025
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your kind words! We're glad to hear everything arrived on time and that you found our service efficient. We appreciate your support and look forward to helping you again!

Kind regards,
The Socket Store Team

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