Fastlec Electrical Wholesalers Reviews 9,758

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and high-quality products. Many people highlight the fast and efficient delivery, often receiving their orders sooner than expected. The ease of ordering and the helpfulness of the customer support team are also frequently mentioned as positive aspects of their experience. However, some customers also noted occasional issues with damaged items upon arrival, or with products being faulty. A few reviewers experienced delays with delivery or received incorrect items, and a small number of people were dissatisfied with the delivery service provided by the courier.

What people talk about most

Delivery service

Reviewers express high satisfaction with the delivery service. Customers frequently highlight fast and prompt... See more

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Service

Users describe positive interactions with service, highlighting its efficiency and reliability. Many... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and reasonable... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

So I ordered the wrong item for a customers install. I called the store and asked if they could offer next day delivery on a certain item which they said they would need to order. I agreed I would t... See more

Company replied

Rated 5 out of 5 stars

Wi-Fi Spur Timer. The product looks good but I have not used it extensively yet. The Newlec Timer App was easy to download and install. I had a slight hiccup with App registration but this was all m... See more

Company replied

Rated 5 out of 5 stars

It's not just about being perfect all the time, it's also about how you resolve problems when they do happen. Ordered two extractor fans mid-afternoon on Friday 13 February. Arrived via DPD on... See more

Company replied

Rated 5 out of 5 stars

Fantastic! My box was slightly damaged on arrival and I was concerned some pieces may have been missing. But I was reassured via the WhatsApp chap that everything was there. Brilliant customer ser... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Electrical Equipment Supplier
  3. Lighting Manufacturer
  4. Lighting Store
  5. Pipe Supplier
  6. Ventilating Equipment Manufacturer

Written by the company

Fastlec.co.uk is one of the UK’s leading online specialists in **ventilation and air quality solutions**, trusted by trade professionals and homeowners alike for decades. We supply a full range of **MVHR (Mechanical Ventilation with Heat Recovery) systems, PIV units, extractor fans, ducting, grilles, and controls** from the most respected brands in the industry, including **Vent-Axia, Nuaire, Blauberg, and Zehnder**. Our focus is on helping customers create healthier, more energy-efficient buildings with clean, filtered air and effective moisture control. In addition to ventilation, Fastlec also stocks a broad selection of **electrical, lighting, heating, and safety products**, making us a one-stop shop for installers, contractors, and property professionals. Every product in our catalogue is carefully selected to meet high standards of performance, reliability, and compliance. We understand how important fast and dependable delivery is to our trade customers. Our warehouse team ensures that orders are processed and dispatched quickly across the UK, with real-time stock visibility and reliable courier tracking. With competitive trade pricing, responsive customer support, and technical expertise built from decades in the industry, Fastlec continues to be the trusted source for ventilation and electrical products nationwide. **Breathe better with Fastlec — your ventilation and electrical experts.**

Fastlec - Your One-Stop Shop for High-Quality Electrical Products and Expert Advice

Written by the company

We're committed to excellent customer service!
At Fastlec, we understand that finding the right electrical products for your needs can be a daunting task. That's why we offer a wide range of high-quality electrical products from trusted brands, backed by our expert advice and support. From lighting and heating to security and ventilation, we have everything you need to complete your electrical projects quickly and efficiently. Our dedicated team of professionals is always on hand to answer any questions you may have and provide personalized recommendations based on your specific requirements. With our fast and reliable delivery service, you can be sure that you'll receive your order in no time, allowing you to get on with your projects with minimum delay. Trust Fastlec for all your electrical needs and experience the peace of mind that comes with dealing with a reliable and trusted supplier

Why use Fastlec?

Free delivery on orders over £75! No-quibble returns!

Best Price & Service: Not only do Fastlec offer some of the best prices around on electrical and lighting products, we also get them to you quickly and in one piece. No Risk Purchases: If you change your mind or have a problem with any item then we swap or refund with the minimum of fuss. Friendly Advice: If you're not sure, then contact us by email or phone for helpful advice.

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I’ve been using Fastlec since 2022 and always a 5 star service

I’ve been using Fastlec since 2022 and, honestly, I wouldn’t go anywhere else now.

I regularly purchase ventilation equipment and PIV systems from them, and they’ve been consistently excellent across the board. Their pricing is very competitive, the product range is solid, and they always seem to have exactly what I need without any hassle.

What really stands out is their efficiency. Orders are processed quickly, delivery is reliable, and everything just runs smoothly which makes a big difference when you’re trying to keep jobs moving on site.

On the rare occasion I’ve needed support, their customer service has been spot on. Quick responses, helpful advice, and no messing about.

Over the past few years, I’ve never had a single issue with them. That kind of consistency is hard to find, and it’s the reason they’ve become my go-to supplier.

Order #000148044

17 April 2026
Unprompted review
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Midgely,

Thank you for your brilliant 5-star review! We really appreciate you taking the time to share your experience with us.

It’s fantastic to hear we’ve been your go-to supplier since 2022 and that everything from pricing and product range to delivery and reliability has been consistently strong for you. We know how important it is to keep things moving on site, so it’s great to know our service has supported that.

We’re also really pleased our customer support has been there when needed — quick, helpful, and straightforward is exactly what we aim for. Your continued trust and loyalty mean a lot to us, so thank you again for your support over the years!

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt delivery.

2 April 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Zen,

Thank you for your 5-star review! We’re really pleased to hear you received excellent service and that your order arrived promptly. It’s great to know everything went smoothly.

Rated 5 out of 5 stars

Replacing one foam filter for a ceiling mounted bathroom extractor fan

I felt daunted having to place such a tiny order with such a huge firm supplying developers with their huge orders . But it was surprisingly easy and the item arrived safely .

17 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Peggy,

Thank you for your 5-star review! Every order is important to us, so it’s great to know your item arrived safely and everything went smoothly. All the best and we look forward to assisting you again in the future.

Rated 4 out of 5 stars

Good web-site selling good products…MW

Good web-site selling good products that we purchased.

19 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Martin,

Many thanks for your review! We’re really pleased you found the website easy to use and that you were happy with the products you purchased. It’s great to know everything met your expectations. All the best with the install of your new ducting.

Rated 4 out of 5 stars

Was recommended to get one

Was recommended to get one of these units was told they helped with condensation and cleaned the air. Saw one, in my friends loft so I bought one. Me and my husband installed it. Filters were a little difficult but we did it. My husband sufferers from hay fever after 15 hours of it running, he said he felt great even the air tasted better. It's been running for 2 weeks now and all seems well. But the area we had the problem with was in a wardrobe with condensation. I have a small dehumidifier in there it's still collecting water though ?

18 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Jolene,

Thank you for taking the time to leave your review! We're pleased to hear it's made a noticable difference to the property. In terms of the issue you're having, we would recommend reaching out to Vent Axia for their advice. Alternatively, if that room is allowing moisture to come in from elsewhere, this could also be the reason why there's excess moisture being collected.

Rated 5 out of 5 stars

Bell intercom

Ordered and arrived promptly and cheapest on the market and works no complaints.

1 April 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Vito,

Thank you for your 5-star review! We’re really pleased to hear your order arrived promptly and that you found us to be the best value. Great to know everything is working perfectly with no issues. All the best with the install.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, arrived the next day.

31 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Conrad,

Thank you for your great 5-star review! We’re really pleased your order arrived the next day — great to hear the delivery was super fast and everything went smoothly. All the best with the install.

Rated 5 out of 5 stars

Good service

Good product, competitively priced, promptly delivered.

31 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Andrew,

Thank you for your great 5-star review! We’re really pleased to hear you were happy with your new Vortice fan, found it competitively priced, and that it arrived promptly. Great to know everything came together nicely for you. All the best with the install.

Rated 5 out of 5 stars

Came promptly

Came promptly

16 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Brian,

Thank you for your 5-star review! We’re glad your order arrived promptly and everything went smoothly. We appreciate you choosing us. All the best with the install of your new Domus extractor fan.

Rated 5 out of 5 stars

Rapid response

Rapid response. Good communication.

30 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Michael,

Thank you for your 5-star review! We’re really pleased to hear you found the response quick and the communication clear. It’s great to know everything was handled smoothly. All the best with the install of your new Manrose ducting.

Rated 5 out of 5 stars

Good price and excellent delivery…

Good price and excellent delivery service

30 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Brittanic Properties LTD,

Thank you for your 5-star review! We’re really pleased you were happy with the pricing and that the delivery service lived up to expectations. It’s great to know everything arrived smoothly.

Rated 4 out of 5 stars

Wrong item sent but quickly corrected

I ordered two extractor fans, carefully making sure I order the correct type (humidity controlled) Unfortunately, the wrong version was sent (timer controlled only). However, when this was raised with Fastlec - they immediately sent new items and arranged the courier to pick up the incorrect items as they delivered the correct items.

So - great service when there was an issue - but it would have been better if the correct items had been sent in the first place.

16 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Anthony,

Thank you for your 4-star review! We’re really sorry the wrong items were sent out initially — we understand how frustrating that can be, especially when you’d taken care to order the correct version.

That said, we’re glad we could put things right quickly by sending the correct fans and arranging the swap without any hassle. We appreciate your understanding.

Rated 5 out of 5 stars

I was looking for a bathroom extractor…

I was looking for a bathroom extractor found a site on the Internet. The website was easy to understand and purchase what II was looking for a bathroom extractor found a site on the Internet. The website was easy to understand and purchase what I needed at a competitive price.

13 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Marion,

Thank you for your amazing 5-star review! We’re really pleased to hear you found what you were looking for and that the website made it easy to choose the right bathroom extractor.

Great to know the pricing was competitive too — we appreciate you choosing us!

Rated 5 out of 5 stars

Excellent service second to none

Excellent service second to none

27 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Scott,

Thank you for your great 5-star review! We’re delighted to hear you found the overall service was excellent. All the best with the install of your new Westinghouse ceiling fan.

Rated 5 out of 5 stars

Friendly company

Friendly company, on the rear occasion something goes wrong they are always quick to sort things out, my first port of call when I need electrical and mvhr products, good company !

23 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Kevin,

Thank you for your great 5-star review! We really appreciate your kind words and your continued support.

It’s great to hear we’re your first port of call, and that when things haven’t gone quite to plan, we’ve been able to put them right quickly for you. That’s exactly what we aim for. Thanks again for choosing us and all the best with the install of your Blauberg radial.

Rated 5 out of 5 stars

We have used Fastlec before

We have used Fastlec before. The products are a Good Price, and delivered on given time. We are more than happy to use Fastlec again. Many thanks 👍

26 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Mark,

Thank you for your amazing 5-star review! We really appreciate your continued support — it’s great to hear you’ve used us before and keep coming back.

Glad the pricing and delivery were spot on again, and we look forward to helping you next time.

Rated 5 out of 5 stars
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Mr Barraclough,

Thank you for your great 5-star review! We’re really glad you found the website easy to use and that your order arrived quickly. It’s great to know everything was straightforward from start to finish.

Rated 5 out of 5 stars

These go the extra mile!

So I ordered the wrong item for a customers install. I called the store and asked if they could offer next day delivery on a certain item which they said they would need to order. I agreed I would take the flack from the customer (my fault) but to my surprise the company send out my item overnight for me to receive the next day and didn't charge me extra!

Thats the extra mile right there, great company!!

2 April 2026
Unprompted review
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Darren,

Thank you for your brilliant 5-star review! We’ve all been there with ordering the wrong item, so we’re really glad we could step in and help you out.

Great to hear everything arrived the next day and that we could take a bit of the pressure off — that’s exactly the kind of service we aim to provide. Really appreciate your kind words!

Rated 5 out of 5 stars

Great service

24 March 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hi Andrew,

Thank you for your 5-star review! We’re really pleased to hear you had a great experience with our service. All the best with the install of your new grille w/ flyscreen.

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