The social care TV trainings are very easy to understand also you can watch the video until you can understand it. Have been using this company for a long time it helps me to do my refresher course... See more
Company replied
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Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same t... See more
Social care tv services are excellent. Whenever I ring them there is always someone who answers the phone. They listen and ready to help until you are satisfied. They never rush you about. Very patien... See more
I have been using Social Care TV for several years through my employer and found each module extremely informative, with the video element easy to follow and practical. Being on long term sick I have... See more
Company replied
Company details
About Social Care TV
Written by the company
Social Care TV
Social Care TV is the UK’s first and leading accredited e-learning provider for health and social care providers of all types. Our high quality audio-visual e-learning has been trusted by more than one million customers across the UK for over 20 years.
We take great pride in the standard of the resources we offer and, as a result, we have been awarded accreditation by Continuing Professional Development (CPD) UK and are fully endorsed by Skills for Care. We care about cyber security and are Cyber Essentials accredited.
Our portfolio of over 70 courses, developed specifically for the care sector, is consistently updated and expanded. Subtitles have been added for accessibility and we provide high quality workbooks to consolidate the candidate’s learning.
Ever-evolving, our cutting edge online platform embraces new advances in technology. This, alongside our finely honed in-house research and production department and gold standard customer support keeps Social Care TV at the forefront of training provision.
At Social Care TV, you are in great company. We are proud to be the most widely used e-learning provider for training for the health and social care sector, working alongside some of the largest providers in the UK including the NHS, regional and county councils, and several key care home groups and agencies in the sector.
Innovative, flexible and affordable e-learning, available for you, anywhere, any time.
For further information give us a call between 9am and 5pm, Monday to Friday, or email us at: info@socialcare.tv
Gold Standard Customer Service Guaranteed
Our Experienced Team Are Here For You
At Social Care TV, our customers are at the heart of all we do. We provide gold standard customer service with our experienced, knowledgeable team from Monday to Friday.
Contact info
Hingham Manor, Attleborough Road, NR9 4HP, Hingham, United Kingdom
- 01953 853070
- info@socialcare.tv
- www.social-care.tv
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Which great understanding of the course…
Which great understanding of the course ready understanding safety to others help the recorrect training gives us and duty safety at work which this good for everyone to do the courses thank you really enjoyed the course.
29 January 2026
Reply from Social Care TV
Dear Diane,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you enjoyed the course.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Accredited by agency
I been using this program for years and find it very affordable and useful
1 February 2026
Reply from Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you find our training to be affordable and useful.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Reply from Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that the support you received was helpful.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Like how they make it so easy to buy…training
Like how they make it so easy to buy credit and download the training
20 January 2026
Reply from Social Care TV
Dear Sharon,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found the system for purchasing credits and completing the training to be easy.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Reply from Social Care TV
Dear Lynsey,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you feel our system is very good and easy to use.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Staff really love being able to access…
Staff really love being able to access training when it suits them
20 January 2026
Reply from Social Care TV
Dear Lyn,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that your staff love being able to access the training when it suits them.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Course updates ✅ Excellent company and courses are…
Excellent company and the courses are easy to follow and understand..a good way to learn xx
26 January 2026
Reply from Social Care TV
Dear Richard,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you find the courses easy to follow and understand.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Nice resource materials and tutors
1 April 2025
Reply from Social Care TV
Dear Justina,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Training
The training session are very informative, just long enough and enjoyable to do
19 January 2026
Reply from Social Care TV
Hi Michelle,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and that you find the courses to be informative and a good length.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
We found it really hard to log on to…
We found it really hard to log on to the courses
19 January 2026
Reply from Social Care TV
Dear Paul,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are so sorry to hear that you found it hard to log onto your course. Our Learning Management System is designed to be clear, functional and user-friendly, however we completely understand that there may be queries when using this for the first time and our customer team are always on hand to answer any questions via telephone or live chat.
In addition to this, we would be very happy to provide an online demo where we can talk you through how to enrol on courses and show you other aspects of the learning management system. To book a demo, please click on the following link: https://www.social-care.tv/main/demo-request
We trust that this has been helpful and we look forward to speaking further.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Social care to Traning are well…
Social care to Traning are well explanatory and understandable
23 August 2025
Reply from Social Care TV
Dear Omowunmi,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Reply from Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and that you feel communication is good.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
I havent a clue on how to set up
I withdraw my statement. Social care TV, I actually easy to use if you get the support or help from the staff. Social care.tv is easy and straight forward. I give it 3*.
1 January 2026
Reply from Social Care TV
Dear Isaac,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are so sorry to hear that you found the set up to be confusing. Our customer care team have now been in contact with you to resolve all queries and ensure that you are fully set up. We are happy that all is now up and running for you.
Our LMS is designed to be clear, functional and user-friendly, however we completely understand that there may be queries when using this for the first time and our customer team are always on hand to answer any questions via telephone or live chat.
In addition to this, we would be very happy to provide an online demo where we can talk you through any aspects of the learning management system. To book a demo, please click on the following link: https://www.social-care.tv/main/demo-request
We trust that this has been helpful and we look forward to speaking further.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Reply from Social Care TV
Dear Mr Thomas,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
It is easy to purchase the training.
7 January 2026
Reply from Social Care TV
Dear Deborah,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and that you have found it easy to purchase the training.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
All went well I sent an email and I was…
All went well I sent an email and I was replied straight away. My training was good nothing was complicated, Thank you Social Tv keep up yr hard work .
6 January 2026
Reply from Social Care TV
Dear Brenda,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and that you found the training and communication to be good.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
The knowledge I have gained from my…
The knowledge I have gained from my trainings and refresher courses on social care tv for the past three years has been incredible and helpful in my daily practice and dealings with being a support worker to vulnerable children. The courses are well detailed and explanatory, readable and informative.
6 December 2025
Reply from Social Care TV
Dear Ibilola,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so happy to hear that our training has been so helpful to you in your daily role as a support worker.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
It's hard to find on the website where…
It's hard to find on the website where to press/choose on to enrol the course after buying credits, the page is a bit confusing
1 January 2026
Reply from Social Care TV
Dear Erika,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are so sorry to hear that have found the course enrolment page to be confusing. Our LMS is designed to be clear, functional and user-friendly, however we completely understand that there may be queries when using this for the first time and our customer team are always on hand to answer any questions via telephone or live chat. In addition to this, we would be very happy to provide an online demo where we can talk you through how to enrol on courses and show you other aspects of the learning management system. To book a demo, please click on the following link: https://www.social-care.tv/main/demo-request
We trust that this has been helpful and we look forward to speaking further.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
The course delivery is exceptional and…
The course delivery is exceptional and truly impressive.
29 December 2025
Unprompted review
Reply from Social Care TV
Dear Cecilia,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so happy to hear that find the course delivery to be impressive.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Reply from Social Care TV
Dear Karen,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so happy to hear that you find the courses to be interesting and easy to do.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
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