SnappyShopper Reviews 

This service is first class. I would be lost without this service. Thank you so much.

Excellent service, wee quick call about unavailable item, substituted
Quick delivery as always from westerton keystore and always friendly service

Sold an opened vape package by delivery, couldn't return even though was still fully packaged, not happy

Check your order on the doorstep because I had an item missing and Snappy shopper washed their hands of it, told me to contact the store. I only use Snappy shopper when I'm time poor, I don't have time. Complete carry on.

Put in an order with spar they accepted me order to then cancel it 10 minutes later saying they were busy and I would be refunded fully which will be in my account within 5 to 6 days which really is no use to me as was the only money I had until pay day so couldn’t order the items from another shop why accept an order to then cancel it and the customer has to wait 5 days to get there money back

My takeaway delivery took around 3 hours 20 minutes to arrive despite me giving the company a phone prompt an hour 45mins in and again after 3hours. The eventual delivery driver was pleasant.

Ordered and delivered in 19 minutes for the 1st time and the driver was very polite and friendly. And the wine arrived chilled 👍

I ordered three x madri 660 ml and they delivered one x peroni 500ml.
Took over 2.45 hrs on phone for a partial refund never again
I spoke with store no help
Spoke with customer service (lmfao) definitely no help
In the end spent over 2.45 hrs for a partial refund this company business model is to rip.of the customer in my honest opinion
Never use this company

not sure if i want to use this service again. No one anwer the phone when calling the shop.got missing items not fully there what a joke. then final get a email off snappy shopper saying my items have been refunded after the deliver guy left 🤦 as i near went on one but try to call the shop instead of going on one with the deliver guy. but no anwer from the shop. so am giving them a 2 star as i got a email back of them to let me know the items been refunded but can take upto 10 days 🤦

First time used and will be not using again. Took advantage of online offers. Delivery late, 1 item missing but did get a refund after chased via delivery driver. 1 substitute but not notified by phone text or email of any problems. Tried ringing shop straight to voicemail.
Sloppy service, customer service...none. Certainly will not recommend

I love this service...delivery personnel are very kind and respectful. I use this service o a regular basis...very happy

Shocking service. Ordered some groceries to be delivered from a local shop. Nothing by arrived. No way to contact them, tried the number again the following day and still nothing. Went to the shop and they had never even received the order. Absolute joke and no way to run a service. Avoid like the plague and try to use a more reputable service if you can. Only gave one star because zero isn’t an option

I'd give it zero stars if I could.I placed an order online with what they supposedly had in stock from ALL of the suppliers who use them.among the order I ordered a pack of 10 full size hamlet cigars £17:45 only to be supplied a tin of puny miniatures which cost over half the price despite being charged the price of what I actually ordered.phoned up the crooks that mis-supplied me and the moron of a woman who I spoke with actually packed the order and said that they did not supply the cigars advertised that I ordered and paid for.also contacted snappy shopper and said it was not their problem but the retailer.absolutely disgusting the way they conduct business.so I got ripped off around £10 !! I would advise anyone to not use this shambolic so called business and go elsewhere. buyer beware!!!!

If I could give 0 stars I would.

• Design of the App and website is very poor compared to other platforms.
• Order did not say whether accepted by store.
• No option anywhere to cancel order. Not ideal if you need the money back to order from somewhere else.
• Store didn't have items in stock but didn't decline the order either meaning I had to wait 90 minutes until I phone them to see what was happening.
• If store declines order you don't get money back right away, but you can with some other platforms.

• It's a shame that the items I wanted were slightly cheaper than elsewhere, as if this had been a positive experience I would have used this service again. I'd rather pay a pound or two more and have a stress/anxiety-free experience. Will not use again.

I ordered 2pk of steak £7-99 I got a call from the shop and what I understood was they did not have the cold meat I ordered and ask if they could substitute it to which I said yes,but when my shopping arrived it was 1 steak and 2 pkts of cheap £1 ham,I phoned the shop and she told me it was the steak she was talking about.If I order 2 steaks I expect them to ask if I want another one and pay the difference, really disappointed!
The delivery driver was really nice though.

I have ordered previously through the Snappy Shopper service and it’s very rare that I obtain what I ordered. Today I was informed it would be with me in an hour according to the app and it was over two hours to even dispatch the order. I also was given substitutes, only one of which was communicated, and the ice creams were completely melted. For what is an expensive service, I would not expect to wait so long and receive the service the way in which it was provided. Not a one star review because I at least got some of my order without issue. Very disappointed and would only use service if I was hard pressed in the future.

Every time I qualify for free delivery they change my order so I don't qualify

Ordered from premier Cupar and picked a delivery time that would suit when I was home. Didn't even arrive.

Zee was very nice. Delivered within 30 minutes. Excellent.