An excellent product delivered exactly on time to my nephew in France. I created the phot book on the French website from my home in Australia. I was a little disappointed that when using French ter... See more
Company replied
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I have used this company for years very successfully but I am not continuing. I paid extra for speedy delivery and photos never turned up.. spoke twice to customer service . Delivery done now by Amazo... See more
Company replied
I have been using snap fish for several years now. Great prices. I’ve never had a single problem.
Always created quickly and to a great quality ! I love my calendars , photo books and Christmas decorations ! I have used snap fish in 3 different countries. Great app to use !!
Company replied
Company details
Written by the company
Snapfish spécialiste du développement de photos et du tirage photo numérique permet de créer des albums photos à partager en ligne et commander des tirages sur papier photo brillant de qualité ou sur idées cadeaux de vos photos numériques, livres photo et calendriers photo, livraison rapide à domicile.
Contact info
France
- www.snapfish.fr
4.1
Great
11K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Snapfish
Hello! Thank you for informing us. We greatly appreciate your positive feedback regarding our services with your photo. We are sorry that you are not completely satisfied with the delivery. If you have any questions, you can always contact our customer service again at support@snapfish.zendesk.com. We here to help!
Free monthly prints!
Their monthly free prints deal has been amazing would definitely recommend!
25 April 2025
Unprompted review
Reply from Snapfish
Hello! Thanks for your review! We greatly appreciate your positive feedback and are happy to hear that you are happy with your photo print and our regular offers. You can always contact our customer service at support@snapfish.zendesk.com. We will be happy to help!
I have used this company for years very…
I have used this company for years very successfully but I am not continuing. I paid extra for speedy delivery and photos never turned up.. spoke twice to customer service . Delivery done now by Amazon… big mistake! Royal Mail always delivered on time. Now got refund but needed photos for an event and it’s too late to get more printed. Won’t use this company again
2 April 2025
Unprompted review
Reply from Snapfish
Hello! Thank you for letting us know about your experience. We are sorry to hear that you are unsatisfied with our services regarding the delay in delivery. We can see that you were already/are already in contact with our customer services. Please let us know if we can help you with anything else and we hope to hear from you soon.
Photobooks made easy !
Relatively simple process to create a book..excellent website and delivery as promised..
28 February 2025
Reply from Snapfish
Bonjour! Merci pour votre avis! Nous apprécions énormément vos commentaires positifs et nous sommes heureux d'apprendre que vous êtes satisfaits de notre site et de la livraison. C'est très important pour nous. Si vous avez d'autres questions, vous pouvez toujours contacter notre service clientèle à l’adresse: support@snapfish.zendesk.com. Nous sommes toujours ravis de vous aider!
A beautiful album as usual
A beautiful album as usual! Great quality & on time. Never a disappontment with Snapfish
11 February 2025
Reply from Snapfish
Hello! Thanks for your review! We greatly appreciate your positive feedback and are happy to hear that you are happy with the quality of your photobook and it's delivery time. You can always contact our customer service at support@snapfish.zendesk.com. We will be happy to help!
All good as usual
11 February 2025
Reply from Snapfish
Bonjour! Merci pour votre avis! Nous apprécions énormément vos commentaires positifs et nous sommes heureux d'apprendre que vous êtes satisfaits de notre site et de nos services. C'est très important pour nous. Si vous avez d'autres questions, vous pouvez toujours contacter notre service clientèle à l’adresse: support@snapfish.zendesk.com. Nous sommes toujours ravis de vous aider!
HAPPY CUSTOMER
An excellent product delivered exactly on time to my nephew in France.
I created the phot book on the French website from my home in Australia. I was a little disappointed that when using French terms & names, I couldn’t use anacrytics, eg randonnée, les marché, opéra, etc.
6 February 2025
Reply from Snapfish
Hello! Thanks for your review! We greatly appreciate your positive feedback and are happy to hear that you are satisfied with your product and the delivery. This is very important to us. If you have any questions, you can always contact our customer service at support@snapfish.zendesk.com. We're always happy to help!
Great for sending photos for family in…
Great for sending photos for family in France. Merci!
29 January 2025
Reply from Snapfish
Bonjour! Merci pour votre avis! Nous apprécions énormément vos commentaires positifs et nous sommes heureux d'apprendre que vous êtes satisfaits de vos photos. C'est très important pour nous. Si vous avez d'autres questions, vous pouvez toujours contacter notre service clientèle à l’adresse: support@snapfish.zendesk.com. Nous sommes toujours ravis de vous aider!
Never received the photos and they dont…
Never received the photos and they dont reply
21 January 2025
Reply from Snapfish
Hello! Thanks for your review! We greatly appreciate your positive feedback and are happy to hear that you are satisfied with our services. This is very important to us. If you have any further questions, you can always contact our customer service at support@snapfish.zendesk.com. We're always happy to help!
Very bad quality for my album
Very bad quality for my album! I ordered many times from Snapfish and this time the photos are very bad. Horrible work.
8 January 2025
Reply from Snapfish
Bonjour! Merci de nous faire part de votre expérience. Nous sommes désolés d'apprendre que vous êtes insatisfaits de la qualité de vos tirages photos. Nous constatons que vous avez déjà contacté notre service clientèle. Veuillez nous faire savoir si nous pouvons vous aider davantage et nous espérons avoir bientôt le plaisir de vous lire!
It's my go-to website as it's very good…
It's my go-to website as it's very good quality with many creative options and promotional offers
26 December 2024
Reply from Snapfish
Hello! Thanks for your review! We greatly appreciate your positive feedback and are happy to hear that you are satisfied with our services. This is very important to us. If you have any further questions, you can always contact our customer service at support@snapfish.zendesk.com. We're always happy to help!
Reply from Snapfish
Bonjour! Merci pour votre avis! Nous apprécions énormément vos commentaires positifs et nous sommes heureux d'apprendre que vous êtes satisfaits de notre service clientèle. C'est très important pour nous. Si vous avez d'autres questions, vous pouvez toujours contacter notre service clientèle à l’adresse: support@snapfish.zendesk.com. Nous sommes toujours ravis de vous aider!
Great product delivered on time!
18 December 2024
Reply from Snapfish
Hello! Thanks for your review! We greatly appreciate your positive feedback and are happy to hear that you are happy with your product and the delivery time of your order. You can always contact our customer service at support@snapfish.zendesk.com. We will be happy to help!
Reply from Snapfish
Bonjour! Merci pour votre avis supplémentaire ! Nous apprécions vraiment vos commentaires positifs et sommes heureux d'apprendre que vous êtes satisfait de nos services. C'est très important pour nous. Si vous avez d'autres questions, vous pouvez toujours contacter notre service client à l'adresse suivante: support@snapfish.zendesk.com. Nous sommes toujours heureux de vous aider!
Late delivery spoilt my experience
Book was lovely but delivery date was missed by one week and a Christmas present was late.
15 December 2024
Reply from Snapfish
Hello! Thank you for informing us. We appreciate your feedback regarding your experience with our delivery services. If you have any questions, you can always contact our customer service again at support@snapfish.zendesk.com. We here to help!
Terrific quality and price
18 December 2024
Reply from Snapfish
Bonjour! Merci pour votre avis ! Nous apprécions vraiment vos commentaires positifs et sommes heureux d'apprendre que vous êtes satisfait de nos services en ce qui concerne la qualité et les prix. C'est très important pour nous. Si vous avez d'autres questions, vous pouvez toujours contacter notre service client à l'adresse suivante: support@snapfish.zendesk.com. Nous sommes toujours heureux de vous aider!
Reply from Snapfish
Bonjour! Merci pour votre avis! Nous apprécions énormément vos commentaires positifs et nous sommes heureux d'apprendre que vous êtes satisfaits de notre site et la service de livraison. C'est très important pour nous. Si vous avez d'autres questions, vous pouvez toujours contacter notre service clientèle à l’adresse: support@snapfish.zendesk.com. Nous sommes toujours ravis de vous aider!
A good quality company
I have used Snapfish for years. They are an excellent company, all their products are of a very good quality. Also quickly delivered and a reasonable price.
14 December 2024
Reply from Snapfish
Hello! Thank you very much for your review! We are always happy to receive positive feedback, this is very important to us. If you have any further questions, you can always get in touch with our Customer Service Team at support@snapfish.zendesk.com and we will be very glad to help!
Impression de qualité
21 November 2024
Reply from Snapfish
Bonjour! Merci de partager votre avis! Nous apprécions énormément vos commentaires positifs et nous sommes très heureux d'apprendre que vous êtes satisfaits de la qualité de notre impression. Vous pouvez toujours contacter notre service clientèle à l’adresse: support@snapfish.zendesk.com. Nous serons très heureux de pouvoir vous aider!
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