An excellent product delivered exactly on time to my nephew in France. I created the phot book on the French website from my home in Australia. I was a little disappointed that when using French ter... See more
Company replied
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An excellent product delivered exactly on time to my nephew in France. I created the phot book on the French website from my home in Australia. I was a little disappointed that when using French ter... See more
Company replied
I have used this company for years very successfully but I am not continuing. I paid extra for speedy delivery and photos never turned up.. spoke twice to customer service . Delivery done now by Amazo... See more
Company replied
I have been using snap fish for several years now. Great prices. I’ve never had a single problem.
Always created quickly and to a great quality ! I love my calendars , photo books and Christmas decorations ! I have used snap fish in 3 different countries. Great app to use !!
Company replied
Snapfish spécialiste du développement de photos et du tirage photo numérique permet de créer des albums photos à partager en ligne et commander des tirages sur papier photo brillant de qualité ou sur idées cadeaux de vos photos numériques, livres photo et calendriers photo, livraison rapide à domicile.
France
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Great and simple to use. Will use again. I recommend. Merci snapfish

Reply from Snapfish
Terrible quality printing. Excellent customer service. Unfortunately my free replacement product was even worse than the first so I just gave up.

Reply from Snapfish

Reply from Snapfish
This was our first time ordering. Quite easy to format the card and select design. Received our order within a week! Envelopes included.

Reply from Snapfish

Reply from Snapfish
The delivery service is beyond frustrating. Each order has a problem with delivery. The product itself is always great and worth the money, but the money paid for the delivery is not. And if there’s a problem with a delivery, then a reimbursement should be made.

Reply from Snapfish
My experience was almost completely positive. The final product a photobook for my partner Gabi was good quality.Best of all she loved it.
She lives in France I used Snapfish France's template to produce it. I was in the UK and had been using Snapfish UK to make tbe book .On the delivery page it said it would take 3 to 4 working days to produce and deliver. But when I phoned Snapfish customer service im thr UK they said it would take longer and it was unlikely to receive it in time in the UK to take it with me to France, and advised I should use Snapfish France and have it delivered in France but tjat I would have to start from the beginning again to make the book.It was good though that the tools for making the book were user friendly and Snapfish France delivered it when they said they would.
Feedback 1 It would be better for the UK delivery information to be accurate and up to date.2 It was not possible to transfer the book I had made on the UK site to the France site. I had to start again from the beginning. Also I could not find the template/,design I was using in the UK on the French site so had to redesign the book.It would be helpful if all designs/templates are available on all Snapfish sites.

Reply from Snapfish
Super ! S.A.V. impeccable et un grand merci à Zaklina Llievska de m'avoir aidé !
Facile d'utilisation ,mais manque des reliefs pour mettre sur certaines photos par exemple en forme d'étoiles de nuages etc qui viennent qui viennent s'adapter à la photo.Comme sur le site :mon album photo"
Photos bent, terrible quality and cropping complete waste of money!
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