I tried SmartyMe, but with so many others things on I decided to stop. However, I subsequently got a bill for the years subscriptions. I wrote to the support team who emailed me back within 15 minutes... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m glad the initial subscription is just a small amount so if you’re not happy with it, you’re only out a little bit. Unfortunately, it wasn’t even 12 full hours and I didn’t get a full refund, but... See more
Company replied
I found most subjects very intriguing and it encouraged me to learn more. If you’re looking for more of an overview on some subjects this is the place. I found, for me, the content on some were a lit... See more
Company replied
The company and their modules are fine. I became so discombobulated with personal issues that I failed to do my part but it doesn't require much, really. It's just commitment to do the modules.
Company replied
Company details
Written by the company
Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!
Contact info
Kinyras, KINYRAS TOWER, Agios Andreas, 1102, Nicosia, Cyprus
- +1 (202) 929-3660
- support@smartymeapp.com
- www.smartymeapp.com
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Nikki was great and resolved my problem…
Nikki was great and resolved my problem immediately!
1 July 2026
Reply from SmartyMe App
Hearing about your positive experience with Nikki is fantastic! We’re glad your concern was resolved swiftly. Thanks for sharing!
Great Support and Service!
Nikki was professional, respectful, effective, and helpful. I appreciate the support I received.
1 July 2026
Reply from SmartyMe App
It's wonderful to know that you found our team professional and helpful - your appreciation means a lot to us! We're committed to providing great service and look forward to supporting you in the future.
Reply from SmartyMe App
We’re glad to hear you found our support quick and satisfying! Your experience matters to us, and we’re here to keep delivering that level of assistance. Thanks for sharing!
By far the best customer service!
By far the best customer service I’ve come across. I’ve raised an issue and within minutes, yes minutes - my issue got dealt with - freaking AMAZING!!!
1 July 2026
Reply from SmartyMe App
It's fantastic to see your appreciation for our quick resolution! We love hearing about your wonderful experience with our customer service team!
Reply from SmartyMe App
It's great to hear you enjoyed our friendly service and quick responses! We’re always here to help and ensure you have a pleasant experience. Thank you for sharing your thoughts!
Subscription Cancellation
I have cancelled my automatic subscription through iPhone settings, but was then automatically charged for the renewal. I contacted support directly through the app and requested a refund and I received a reply and a refund in literally a couple of minutes.
Great customer support!
1 July 2026
Reply from SmartyMe App
It's fantastic to hear that you had such a swift experience with our support team after your cancellation! We’re glad to know you found the assistance helpful. Thanks for sharing your thoughts!
Reply from SmartyMe App
We're glad to hear you found the experience efficient and quick. Your input is important to us!
This was great!
30 June 2026
Reply from SmartyMe App
We're glad to know you enjoyed the app! Your thoughts mean a lot to us.
The timely and effective feedback from…
The timely and effective feedback from the customer service is great! Salute to Sophie and Nikki on the excellent support!
30 June 2026
Reply from SmartyMe App
We truly appreciate your kind words about our customer service! It's great to hear that Sophie and Nikki made a positive impact with their support. Your experience means a lot to us!
Great App and the service team are…
Great App and the service team are incredibly efficient and supportive!!
30 June 2026
Reply from SmartyMe App
It's wonderful to hear that you find the app effective and appreciate the support from our team - your kind words truly motivate us!
The customer service was great and very…
The customer service was great and very quick to resolve my issue.
30 June 2026
Reply from SmartyMe App
We're delighted to hear that you had a positive experience with our customer service - it's great to know we could resolve everything quickly! Your thoughts are important to us.
Reply from SmartyMe App
We hope you enjoy exploring the app!
The attentiveness to my the details of…
The attentiveness to my the details of my situation was impressive. I emailed Smartyme and I immediately received a response. This is the type of Excellent customer service is made of. I will definitely do business with them again. I highly recommend this subscription and app. Barbara Torres.
30 June 2026
Reply from SmartyMe App
It's fantastic to hear how impressed you are with our prompt responses and attention to detail! Your kind recommendation means a lot to us, and we're glad you plan to continue using our services. Thank you for sharing your positive experience!
Reply from SmartyMe App
We’re glad to hear you find our tool educational! Your support means a lot to us.
The content and strucure of their…
The content and strucure of their learning is great. Also, the customer service is helpful and act promptly.
30 June 2026
Reply from SmartyMe App
We genuinely appreciate your kind words about the learning content and the promptness of our customer service. Your support means a lot to us!
The support team's prompt response and…
The support team's prompt response and ease of communication is probably what topped off the experience. I have tried contacting other services like this but have not held the same helpful responses, and certainly not as fast.
30 June 2026
Reply from SmartyMe App
It's wonderful to hear that prompt support and communication made your experience exceptional! We’re glad we could stand out among others. Your thoughts mean a lot to us, and we're here to keep delivering that level of service.
Nikki was very supportive and helpful
29 June 2026
Reply from SmartyMe App
We're grateful for your kind words about Nikki - she truly is a gem! Your support means a lot to us.
Support made my refund request much…
Support made my refund request much easier than expected. Once I sent the information required to find & verify the transaction. Nikki, I believe was the Support Rep's name, kindly and quickly took the reigns resolving my issue. Gave me a brief explanation which answered my questions with excellent communication. My refund posted to my account within the time-frame she previoisky stated.
10 stars for Nikki and all other parties involved during the conversation and refund process. Overall the SmartyMeApp gets 10 stars as well.
Thank you Nikki,
SmartyMeApp and entire
team
14 June 2026
Reply from SmartyMe App
We're glad to hear that your refund process was seamless and that our support team, especially Nikki, was able to assist you effectively. Thank you for recognizing their excellent communication! Your support means a lot to us.
Reply from SmartyMe App
We’re glad to hear about your smooth experience - thanks for sharing! Quick response times are what we aim for, and it’s great to know we met your expectations.
Very responsive to questions
Very responsive to questions, concerns and requests. Support team is amazing!
29 June 2026
Reply from SmartyMe App
We’re glad to hear you find our support team responsive! Your feedback motivates us to continue providing great assistance. Thank you for sharing your experience!
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