I tried SmartyMe, but with so many others things on I decided to stop. However, I subsequently got a bill for the years subscriptions. I wrote to the support team who emailed me back within 15 minutes... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m glad the initial subscription is just a small amount so if you’re not happy with it, you’re only out a little bit. Unfortunately, it wasn’t even 12 full hours and I didn’t get a full refund, but... See more
Company replied
I found most subjects very intriguing and it encouraged me to learn more. If you’re looking for more of an overview on some subjects this is the place. I found, for me, the content on some were a lit... See more
Company replied
The company and their modules are fine. I became so discombobulated with personal issues that I failed to do my part but it doesn't require much, really. It's just commitment to do the modules.
Company replied
Company details
Written by the company
Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!
Contact info
Kinyras, KINYRAS TOWER, Agios Andreas, 1102, Nicosia, Cyprus
- +1 (202) 929-3660
- support@smartymeapp.com
- www.smartymeapp.com
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I had signed up for Smarty Me while looking to advance my communication skills, though did not have the time to use it.
I had signed up for SmartyMe while working as a VP at a technology company. I possess excellent communication skills, and I wanted to further advance these.
While the App didn’t work well for me at the time (time constraints and my lack of patience), the company did refund all monies they received after I had cancelled and had shown I didn’t use the App.
9 July 2026
Reply from SmartyMe App
It's great to see your reflection on your experience! We’re glad to hear you found the refund process to be prompt. If you ever decide to give Smarty Me another try in the future, we hope it aligns better with your schedule. Thank you for sharing your thoughts!
Reply from SmartyMe App
We're glad to hear you had a seamless experience with prompt responses! Your satisfaction is important to us.
Reply from SmartyMe App
It's great to hear you had a smooth experience! We're glad everything worked out for you. Thanks for sharing!
Fantastic customer service
The user interface is really good. The customer support is brilliant, I got an immediate response and the issue was resolved within 10minutes. They share that their policy is to get customer service requests attended to within 60mins and the response time expectation was exceeded by far.
I trust this company to keep to their word. No scams, no problems.
8 July 2026
Reply from SmartyMe App
It's great to hear how satisfied you are with our service! We're glad you found the user interface appealing and enjoyed our quick response. Your trust in us motivates our team to keep delivering high standards. Thanks for sharing your experience!
Excellent Support
Support team was very responsive and friendly- and also very quick and willing to assist with an issue that wasn’t their fault.
8 July 2026
Reply from SmartyMe App
Thank you for highlighting the responsive and friendly nature of our support team - we’re glad to know they could assist you effectively! Your recognition means a lot to us!
Helpful and responsive customer care.
8 July 2026
Reply from SmartyMe App
Your kind words about our customer care truly brighten our day! We’re committed to providing the best support possible and are glad to hear you found us helpful and responsive. Thank you for sharing your experience!
How can you mangle signing up for an…
How can you mangle signing up for an app? During the commute home, anything is possible. When I landed at home, I fired up the pc and asked for help about signing up. Not only did I get a response in 7 minutes (shazam!) But, I got a 2nd response, 4 minutes after that clearly following up with the first responder. Thorough, polite, understanding and fixed me up right away. Nikki & Mike, what pair! The app is going to be mind-blowing if customer support is set that high.
8 July 2026
Reply from SmartyMe App
We appreciate your kind words about the exceptional support you received! Our team is always here to assist quickly and effectively. Your positive experience inspires us to keep our standards high, and it's great to hear you're excited about the app!
Fast service and refund
7 July 2026
Reply from SmartyMe App
We’re glad to hear you enjoyed our speedy service and processing of refunds! Your satisfaction really matters to us.
good communication with staff
8 July 2026
Reply from SmartyMe App
It's fantastic to see that you appreciate the communication with our team! We’re here to help and ensure you have a great experience.
They were very responsive and helpful…
They were very responsive and helpful with my questions! Great customer service.
8 July 2026
Reply from SmartyMe App
We're glad to hear you found our customer service team helpful and responsive! Your experience means a lot to us.
Excellent customer service
Well, I can't review the app itself. But I can say their customer service was great! My son purchased a subscription without our permission which I caught only after the payment was made. I reached out via email to their customer support and literally within an hour they not only responded, but they helped me to resolve the issue with a full refund. Companies like this that have an understanding for mistakes, and are open to working with their customers really means a lot.
Thank you again SmartyMe. (Nikki!)
8 July 2026
Reply from SmartyMe App
It's wonderful to know that our customer service team, especially Nikki, was able to address your concerns promptly and effectively. We’re dedicated to supporting our users through every step! Thank you for sharing your experience with us!
Unauthorized removal of funds
Unauthorized removal of funds from bank. AI scam hacking peoples accounts from Facebook ads.
7 July 2026
Unprompted review
Reply from SmartyMe App
Hi Vicki, Ellie here, Head of Customer Care at SmartyMe. All pricing and subscription details are clearly shown before any commitment is made - but I'd genuinely like to understand what you experienced and look into your account directly. Please email me at ellie@smartymeapp.com with your details and I'll personally take a look.
Nikki was great
The person (Nikki) reversing my pending charge and canceling my account went swift and quick..
7 July 2026
Reply from SmartyMe App
We’re glad to hear Nikki provided swift and efficient service while handling your request! Thanks for sharing your experience with us.
Quick Solution
Every detail of my situation was analyzed thoroughly and my issue was resolved very quickly. No matter the time of day, I always got a response, thank you Nikki!
7 July 2026
Reply from SmartyMe App
We're delighted to hear that our team's dedication led to a swift resolution and that you received timely responses. Thank you for recognizing our efforts!
TRefunded without a hitch
The app wasnt for me. I am extremely unique. Even more unique that everyone else. But I cancelled the subscription and received a refund no problem.
7 July 2026
Reply from SmartyMe App
It's great to hear that the refund process went smoothly for you! Wishing you all the best on your unique journey ahead.
The company and their modules are fine
The company and their modules are fine. I became so discombobulated with personal issues that I failed to do my part but it doesn't require much, really. It's just commitment to do the modules.
7 July 2026
Reply from SmartyMe App
We're glad to hear that you find our modules satisfactory! Commitment to the modules can sometimes be a challenge, and we’re here to support you on your journey. Keep pushing forward, and we look forward to seeing your progress!
Reply from SmartyMe App
We’re glad to hear you find our service quick and reliable! Your support means a lot to us.
I was refunded after the charge for the…
I was refunded after the charge for the month and that rarely happens. Shows honesty.
7 July 2026
Reply from SmartyMe App
It's great to know that you had a positive experience with our refund process - we value your recognition of our commitment to honesty!
Great app and costumers service
The intelligence of the service provided by the app was really useful. I was exposed to practical situations that drove me to real situations and active learning.
The costumers service was great. Very supportive and the communication was easy.
7 July 2026
Reply from SmartyMe App
It's wonderful to hear how much you appreciate the effective service and the engaging learning approach! Your recognition of our customer service team's support inspires us. We’re glad you found the communication easy and helpful!
Great customer service
6 July 2026
Reply from SmartyMe App
Your feedback about our support team truly brightens our day! Recognizing their efforts means a lot to us!
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