I tried SmartyMe, but with so many others things on I decided to stop. However, I subsequently got a bill for the years subscriptions. I wrote to the support team who emailed me back within 15 minutes... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m glad the initial subscription is just a small amount so if you’re not happy with it, you’re only out a little bit. Unfortunately, it wasn’t even 12 full hours and I didn’t get a full refund, but... See more
Company replied
I found most subjects very intriguing and it encouraged me to learn more. If you’re looking for more of an overview on some subjects this is the place. I found, for me, the content on some were a lit... See more
Company replied
The company and their modules are fine. I became so discombobulated with personal issues that I failed to do my part but it doesn't require much, really. It's just commitment to do the modules.
Company replied
Company details
Written by the company
Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!
Contact info
Kinyras, KINYRAS TOWER, Agios Andreas, 1102, Nicosia, Cyprus
- +1 (202) 929-3660
- support@smartymeapp.com
- www.smartymeapp.com
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really appreciate that the company…
I really appreciate that the company was responsive and responsible enough to help the customers. I requested money back for a subscription and in no time they started the refound.
10 July 2026
Reply from SmartyMe App
We’re glad to hear you found our response quick and that the refund process was smooth. Your experience matters to us, and we’re here to help! Thanks for sharing!
Reply from SmartyMe App
It's fantastic to hear that you had such a positive experience with our support team! We’re grateful for your kind words about our quick response times. Thank you for sharing your thoughts!
You can checkout any time you like but you can never leave..
I've attempted to cancel multiple times and they claim they cannot find my account, though they seem to have no issue locating when the time to bill comes.
I will most likely have to just get a new credit card at this point, so they can no longer bill the old one.
10 July 2026
Unprompted review
Reply from SmartyMe App
Hi there, Ellie here, Head of Customer Care at SmartyMe. Trying to cancel and being told your account can't be found is not something I can leave unresolved - especially when billing has clearly been going through without any issue. Please email me at ellie@smartymeapp.com with any details tied to your account and I'll personally track this down and get the cancellation sorted for you.
Excuse me maam are we best friends now?
I got to play games to learn electricity. Extremely helpful. Then the people that I spoke to when I had a problem responded faster than I have EVER had any respond in. my. life. That was a great experience all around. I really like this app.
10 July 2026
Reply from SmartyMe App
It's fantastic to hear such positive experiences! We're glad that the game made learning about electricity enjoyable - and that our quick support contributed to your great experience. Your thoughts truly mean a lot to us.
Reply from SmartyMe App
We appreciate your positive outlook on the app's potential to assist others!
Very good app and service.
Nice app with useful content.
Good and immediate response to my requests.
10 July 2026
Reply from SmartyMe App
We’re glad to hear you find the app useful and our responses quick - your experience means a lot to us! Thank you for sharing your thoughts!
The selection of books that fit "My ME Time!'
The selection of books that fit my needs at the moment are great, and the summaries of books I wish I had the time to read are completely energizing!
Customer services has been courteous, helpful and timely.
9 July 2026
Reply from SmartyMe App
Your enthusiasm for the book selection and energizing summaries is fantastic! It’s great to know our customer service team has made a positive impression on you. We’re here to keep enhancing your experience!
Splendid customer support
Splendid customer support - they solved my (administrative) request within a few minutes of sending the e-mail, no questions asked.
9 July 2026
Reply from SmartyMe App
It's great to hear that our customer support team was able to handle your request so quickly and effectively. Thank you for sharing your experience!
Excellent response and care
9 July 2026
Reply from SmartyMe App
Your recognition of our team's dedication means a lot to us! We're glad to hear about your positive experience. Thank you for taking the time to share!
5 stars
Very quick response to an inquiry I had. Great service provided all the way around.
9 July 2026
Reply from SmartyMe App
We genuinely appreciate your kind words about our quick response and service! It's great to hear you had a positive experience!
Reply from SmartyMe App
We're glad to hear you had a speedy experience! Your thoughts mean a lot to us!
I never signed up for this app!!
I never signed up for this app!!! Don’t know how this happened unless I clicked on it and didn’t realize they charge you automatically!! Very frustrating and deceptive!!!
9 July 2026
Unprompted review
Reply from SmartyMe App
Hi Mary Jane, Ellie here, Head of Customer Care at SmartyMe. All subscription details are clearly displayed before any purchase is confirmed - nothing is charged without a deliberate step being completed. That said, I'd like to look into your specific account and find out exactly what happened. Please email me at ellie@smartymeapp.com with your details and I'll personally get to the bottom of it.
The team was very helpful and replied…
The team was very helpful and replied to me very fast
9 July 2026
Reply from SmartyMe App
Thanks for your kind words about our team's quick and helpful responses! It really motivates us to keep delivering excellent service.
I had signed up for Smarty Me while looking to advance my communication skills, though did not have the time to use it.
I had signed up for SmartyMe while working as a VP at a technology company. I possess excellent communication skills, and I wanted to further advance these.
While the App didn’t work well for me at the time (time constraints and my lack of patience), the company did refund all monies they received after I had cancelled and had shown I didn’t use the App.
9 July 2026
Reply from SmartyMe App
It's great to see your reflection on your experience! We’re glad to hear you found the refund process to be prompt. If you ever decide to give Smarty Me another try in the future, we hope it aligns better with your schedule. Thank you for sharing your thoughts!
Reply from SmartyMe App
We're glad to hear you had a seamless experience with prompt responses! Your satisfaction is important to us.
Reply from SmartyMe App
It's great to hear you had a smooth experience! We're glad everything worked out for you. Thanks for sharing!
Fantastic customer service
The user interface is really good. The customer support is brilliant, I got an immediate response and the issue was resolved within 10minutes. They share that their policy is to get customer service requests attended to within 60mins and the response time expectation was exceeded by far.
I trust this company to keep to their word. No scams, no problems.
8 July 2026
Reply from SmartyMe App
It's great to hear how satisfied you are with our service! We're glad you found the user interface appealing and enjoyed our quick response. Your trust in us motivates our team to keep delivering high standards. Thanks for sharing your experience!
Excellent Support
Support team was very responsive and friendly- and also very quick and willing to assist with an issue that wasn’t their fault.
8 July 2026
Reply from SmartyMe App
Thank you for highlighting the responsive and friendly nature of our support team - we’re glad to know they could assist you effectively! Your recognition means a lot to us!
Helpful and responsive customer care.
8 July 2026
Reply from SmartyMe App
Your kind words about our customer care truly brighten our day! We’re committed to providing the best support possible and are glad to hear you found us helpful and responsive. Thank you for sharing your experience!
How can you mangle signing up for an…
How can you mangle signing up for an app? During the commute home, anything is possible. When I landed at home, I fired up the pc and asked for help about signing up. Not only did I get a response in 7 minutes (shazam!) But, I got a 2nd response, 4 minutes after that clearly following up with the first responder. Thorough, polite, understanding and fixed me up right away. Nikki & Mike, what pair! The app is going to be mind-blowing if customer support is set that high.
8 July 2026
Reply from SmartyMe App
We appreciate your kind words about the exceptional support you received! Our team is always here to assist quickly and effectively. Your positive experience inspires us to keep our standards high, and it's great to hear you're excited about the app!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.