St John Ambulance (England) - Training courses Reviews 

52,640
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and supportive approach, making learning both effective and enjoyable. Many highlight instructors who are friendly, patient, and adept at making complex information clear and easy to understand. The service is consistently described as excellent, with well-organized and informative courses that provide practical advice and useful skills. People often leave feeling more confident and capable, appreciating the engaging user experience and the clear, structured instructions provided. The overall quality of the training leads to a rewarding and memorable learning journey for many.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their friendliness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, highlighting engaging and well-organized course material... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Instructions

People report positive experiences with instructions, with many reviewers highlighting clear, concise, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting the great course content and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Instructor Lisa was excellent, Patient throughout and included everyone fully. From someone who has zero First Aid knowledge I know feel more confident and I know what each piece of equipment doe... See more

Company replied

Rated 5 out of 5 stars

Attended an 'Emergency First Aid at Work' course for the day and found it was informative, very interactive and engaging. The trainers, Matt and Sarah, were amazing and kept everything professional an... See more

Company replied

Rated 5 out of 5 stars

Andy was absolutely outstanding today. I’ve done a number of first aid courses over the years but this was by far the best I’ve attended. He was so engaging from start to finish with a great sense... See more

Company replied

Rated 5 out of 5 stars

From the off I had a great experience with our trainer Sacha. She was instantly a hit with everyone high energy and enthusiasm, she made the course not only fun but relivant to our Indi... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(52,640)

6,158 reviews in the last 12 months

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Rated 5 out of 5 stars

The teacher was great

The teacher was great. He explained everything we were interested in and the information we needed to know, and the role-playing games turned out very well.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Fantastic Trainer – Highly Recommended

I usually get quite nervous when attending training courses like this, but Odelle made me feel completely at ease from the start. She was engaging, knowledgeable, and explained everything in a way that was easy to understand.

This was honestly the best training course I’ve done. She kept it interesting throughout and made me genuinely excited for the next lesson. Odelle is a fantastic teacher, and her enthusiasm really shows.

Thank you for such a great experience!

23 July 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Course was very informative &…

Course was very informative & consistent with the previous experience.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Training manager was great at engaging…

Training manager was great at engaging everyone and created a safe space. Sharing empathy and his lovely humour.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Very informative and productive

Very informative and productive. The Trainer was incredible and friendly.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Claire was great

Claire was great in training us, incredibly engaging and was really thorough about any questions relating to our fields.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 4 out of 5 stars

Paula was a fantastic trainer

Paula was a fantastic trainer! She was engaging, energetic and extremely knowledgeable. I thoroughly enjoyed my experience and feel confident in taking the skills I learned back to the workplace. Thank you!

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Very good service and training so can…

Very good service and training so can offer that organisation to everyone

9 April 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The tutor on the day was great

The tutor on the day was great, he made sure we were all comfortable with tasks/training before going onto the next subject. Everything was easy to understand. Made me feel less nervous about first aid, things have changed since i first did a course back in 2018. Definitely would recommend the St Johns Ambulance training course to others.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Brilliant Course

An brilliant course with friendly/helpful trainer. 5 star all around.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Excellent training from Orlando (SJA Watford)

I've attended several first aid requalification courses over the years, with various providers. Orlando from SJA (Watford) was the best trainer by far. He is knowledgeable and explained things clearly. He made sure we all felt comfortable and confident with the material, and used a range of teaching strategies which kept us engaged and focused.

14 July 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

I had a fantastic experience on this…

I had a fantastic experience on this first aid course. I learned a great deal and came away feeling much more confident in dealing with a range of first aid situations.
Bob was an excellent instructor—knowledgeable, informative and genuinely funny, which made the course enjoyable as well as educational. He created a relaxed atmosphere while still delivering all the important information clearly.
Highly recommended!

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The tutors Ross & Kay delivered the…

The tutors Ross & Kay delivered the course excellently.
They managed to engage the whole group and kept the presentations interesting all the way through from start to finish.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

I have just completed a 3 day First Aid…

I have just completed a 3 day First Aid Couse with this organisation. The instructor ( Cathy Avery) was exceptional and extremely knowledgeable. She delivered the lessons with passion and conviction. A massive thank you to Cathy and looking forward to my refresher in 3 years time but only if she is still there.
Again thank you for educating and making me more competent in this area.

22 July 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Really great instructor,

Really great instructor,
Great session

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Best staff course was so informative…

Best staff course was so informative and they were perfect when it came to relaying information would definitely recommend!!!!

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Really enjoyed the first aid course

Really enjoyed the first aid course in Leeds, the two trainers made the day fun, interactive and interesting so massive credit to them!

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

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