So far, my journey with Singulart has been excellent. It was exciting to receive an email congratulating me on my first Singulart sale, and my first in Europe. I watched your packaging video. It... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The biggest challenge was the delay in communication from singulart. The process is very smooth once you know what to do! I was frantically sending messages to any singulart contact I could think of t... See more
Company replied
The sale and shipping process went pretty smoothly. I feel I would have liked a little more communication or an extra column on the shipping processing page to let me know when the packing label is... See more
Company replied
Great site, very good support during the process. Point of attention: price and time for the frame long and expensive (vs the profesional market in each contry). Reconsider this part because might aff... See more
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Company details
Written by the company
Singulart is a platform where you can buy guaranteed quality artworks online. Discover paintings and photographs from some of the most up-and-coming artists around the world | Free returns within 14 days | Over 10,000 artworks to discover
Contact info
25 Rue du Petit Musc, 75004, Paris, France
- + 33 1 76 44 06 42
- customer-care@singulart.com
- www.singulart.com
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sales process involves transparent
The sales process involves transparent, fruitful outcomes from the offer through the final sale.
9 June 2026
Unprompted review
Reply from Singulart
Thank you very much for your feedback, Yelena!
We are glad to hear that you find the sales process transparent and effective, from the initial offer through to the final sale.
Thank you for your trust!
The Singulart Team
Everything was good and smooth as usual.
9 June 2026
Unprompted review
Reply from Singulart
Thank you, Pradip!
Art work sold
It was a wonderful experience that my work has found a new home.
Thank you Singuart team .
10 May 2026
Unprompted review
Reply from Singulart
Hello Ella,
Thank you very much for your kind message!
We are delighted to hear that your artwork has found a new home and that you had such a wonderful experience with Singulart.
Thank you for your trust!
The Singulart Team
Wonderful support from Charlotte Werner at Singulart
I had a truly excellent experience with Singulart, especially thanks to Charlotte. From the moment my artwork was sold, she guided me through every step with clear, friendly and very professional communication.
When there were small issues with the courier pickup, Charlotte reacted quickly, offered a great alternative solution and coordinated everything so that the handover to the collector went smoothly. I always felt supported and taken seriously as an artist.
Seeing how happy the collector is with the painting, and how thoughtfully Charlotte handled both sides, really showed me how much she cares about artists and clients. I’m very grateful for her help and can highly recommend working with Singulart – and with Charlotte in particular.
8 June 2026
Unprompted review
Reply from Singulart
Thank you very much for sharing your experience, Anna!
We are delighted to hear that you felt fully supported throughout the process and that Charlotte provided clear, professional, and responsive guidance at every step. It’s wonderful to know that the situation with the courier was resolved smoothly and that both you and the collector had a positive experience.
We will gladly pass on your kind words to Charlotte. Your feedback means a lot to us.
The Singulart Team
Quality service
Quality service. Clear expectations and communication about processes and steps when selling art.
9 June 2026
Unprompted review
Reply from Singulart
Thank you very much for your feedback, P J F!
We are glad to hear that you appreciated the quality of our service and the clarity of communication regarding the selling process and its steps.
Thank you for your trust!
The Singulart Team
Reply from Singulart
Wonderful to hear, Tanya !
Reply from Singulart
Thank you very much for your kind words, Ta Byrne,
We’re delighted to hear that you enjoy working with us! Same on our side.
Thank you for your trust.
Selling and shipping artwork…
Selling and shipping artwork internationally for the first time can be a complex experience, and I greatly appreciated the assistance I received from the logistics team. In particular, I would like to thank Natalia Franco, who took over my case and guided me through the final stages of the shipment with patience, professionalism, and clear communication.
Whenever I had questions regarding packaging, pickup arrangements, shipping details, or documentation, I received helpful and timely responses. This support gave me confidence that the artwork would be handled properly and arrive safely to the collector.
I would also like to acknowledge the wider Singulart team, including the earlier assistance I received during the sales process.
My artwork has now been successfully shipped to its new collector in Japan, and I am grateful for the support that helped make this possible.
Thank you, Natalia, and thank you to the Singulart team.
Lea Jazbec
Artist, Slovenia
8 June 2026
Unprompted review
Reply from Singulart
Thank you very much for sharing your experience, Lea.
We are truly pleased to hear that your first international shipment went smoothly and that our logistics team was able to support you throughout the process with clear communication and timely assistance.
We will gladly pass on your special thanks to Natalia Franco. It is wonderful to know that her guidance helped you feel confident and supported all the way to successful delivery in Japan.
We also appreciate your recognition of the wider Singulart team involved in your journey. Thank you for your trust and for being part of Singulart.
The Singulart Team
Very easy and stress free international…
Very easy and stress free international purchase.
Beautiful painting arrived safely in good time.
Would recommend!
15 May 2026
Unprompted review
Reply from Singulart
Dear Janet,
Thank you very much for your kind feedback!
We are delighted to hear that your international purchase was smooth and stress-free, and that your painting arrived safely and on time.
Thank you for your recommendation and trust!
The Singulart Team
I was misled into purchasing this service.
Extremely disappointing!
I feel that I was misled into purchasing this service.
During the sales process, I was given a very different impression of the level of support, opportunities, and professional guidance that I would receive. Those representations played a significant role in my decision to sign up and invest a substantial amount of money.
Once I had signed the contract and made my payment, the experience changed dramatically. Communication became difficult, emails often went unanswered, and the level of engagement I had been led to expect simply did not materialize.
What is most frustrating is that when I later sought to cancel, the explanations and positions presented to me were very different from the expectations that had been created before I became a client.
As an artist, I feel that I made this investment based on promises and expectations that were not fulfilled. I regret my decision and would strongly encourage other artists to carefully document everything discussed before signing, read the contract thoroughly, and seek independent reviews before committing their money.
7 June 2026
Unprompted review
Reply from Singulart
Dear Giulia,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet the expectations. This is not the impression we aim to create, especially regarding communication, guidance, and the level of support artists receive after joining our platform.
We take your comments seriously and would appreciate the opportunity to better understand your case in detail. Our team will review your account and the communication history.
We are continuously working to improve response times and ensure that all artists receive timely and consistent support throughout their collaboration with us.
If you are open to it, please contact us directly at artistliaison@singulart.com, so we can look into your situation more specifically and try to address your concerns constructively.
We value all feedback from our artists, as it helps us improve our processes and services.
Kind regards,
Singulart
Affordable
I like buying from Singulart because of the service and the selection. I can find affordable artworks from real artists.
28 May 2026
Unprompted review
Reply from Singulart
Thank you very much for your kind feedback, Eliza!
We are delighted to hear that you appreciate both our service and the selection of artworks, and that you are able to discover affordable pieces from talented artists.
Thank you for your trust!
The Singulart Team
Perfect
My painting is perfect and the support was great. I had a lot of questions and they were able to answer all of them.
1 June 2026
Unprompted review
Reply from Singulart
Thank you very much for your feedback, Tony!
We are delighted to hear that your painting met your expectations and that our support team was able to answer all your questions.
Thank you for your trust!
The Singulart Team
It is much easier to find art on…
It is much easier to find art on Singulart than on other platforms.
14 May 2026
Unprompted review
Reply from Singulart
Thank you, Kombel!
I'm happy with everything
I'm happy with everything. The entire Singulart team works professionally and quickly. Thank you.
5 June 2026
Unprompted review
Reply from Singulart
Thank you very much for your kind feedback, Da Heaven!
We are delighted to hear that you are happy with your experience and that you find our team professional and efficient.
Your trust means a lot to us.
The Singulart Team
The shipping process went fairly smooth and I love my first sale! Thank you!
The sale and shipping process went pretty smoothly. I feel I would have liked a little more communication or an extra column on the shipping processing page to let me know when the packing label is coming. I feel like I'm in limbo waiting for the acknowledgment to process. I have to spend unnecessary time constantly look at the website to see if it has processed.
Thank you Singulart for being here for me as an artist. Your website is wonderful! It's easy to use/navigate and obviously creates sales I would never have reached with out your promotion!
3 June 2026
Unprompted review
Reply from Singulart
Hi lindazartist,
Thank you so much for your kind words and for sharing your first sale experience with us! We're thrilled it went smoothly and that our platform has helped you reach new collectors. Your feedback about communication during the shipping process is really valuable , we'll make sure to pass it along to our team. Congratulations on your first sale!
nice communications and excellent…
nice communications and excellent shipping handling
1 June 2026
Unprompted review
Reply from Singulart
Hi Barbara,
Thank you for the kind words! Great communication and careful shipping are things we truly care about, so this means a lot to us!
Good communication with staff
Good, fast, friendly communication with staff to resolve questions.
28 May 2026
Unprompted review
Reply from Singulart
Thank you very much for your feedback, Rosemary!
We are glad to hear that communication with our team was fast, friendly, and helpful in resolving your questions.
Thank you for your trust!
The Singulart Team
The Importance of Support in the Beginningg time
For a long time, I felt somewhat overlooked as a new artist on the platform. However, after I considered cancelling my subscription, I finally received support and attention from the team — and that support eventually led to a sale, which I truly appreciate.
The reason I’m giving 4 instead of 5 stars is because I believe this kind of guidance and visibility should be offered to new sellers from the very beginning. Starting out as an artist is never easy, and being included in a collection early on can provide an important boost in confidence and exposure.
That said, I’m grateful for the support I ultimately received, and I appreciate the positive experience that followed.
27 May 2026
Unprompted review
Reply from Singulart
Dear Zuzana,
Thank you so much for your sincere review — and congratulations on your sale! That is a wonderful milestone and we are truly happy for you.
You are absolutely right, and your words are a real motivation for us to do better. Every artist deserves guidance and visibility from day one, and we hear you. This is precisely why we have been restructuring our model and expanding both our Tech and Artist Support teams — so that every artists receive the attention, tools, and exposure they need.
We are committed to making sure this becomes the standard experience for every artist joining Singulart.
Thank you for staying with us and for giving us the chance to improve. We look forward to supporting your artistic journey every step of the way.
The Singulart Team
Great Communication and Professional Service
Everything was handled very professionally and efficiently. Communication was smooth, and the support team was always available and quick to respond to any questions. The entire process, from logistics to coordination, felt well-organised and supportive. Thank you for the excellent service and for making the experience comfortable and stress-free for artists. I truly appreciate the care and attention from the Singulart team.
27 May 2026
Unprompted review
Reply from Singulart
Thank you very much for your thoughtful feedback, Vita,
We are delighted to hear that you experienced a professional and efficient process, with smooth communication and responsive support throughout. It is also wonderful to know that the logistics and coordination felt well-organised and reassuring for you as an artist.
Your appreciation means a great deal to us. Thank you for your trust!
The Singulart Team
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