The hair extensions I received from Simply Hair SHED EVERYWHERE. I have worn extensions for over 25 years and I know how to care for them. The shedding was out of control - I found hair on absolutel... See more
Company replied
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See what reviewers are saying
Simply gorgeous, makes my foiling so much prettier, super durable & so many to choose from so why not get them all 😂 Not to mention the tools, tint brushes, bowls, balayage boards, clips all matchi... See more
As someone who is learning the industry i really wanted to ensure I got some small buisness items. I'm a plus size girl too, so it was important for me to find an apron which is size inclusive, simp... See more
Received my I tip hair extensions 2 days ago and from first impression.. wow!! Amazing silky hair that’s thick towards the bottom. Delivery was excellent, arrived when stated using DPD local. I’ve ord... See more
Company replied
Company details
Contact info
Unit 53-55 Thomas Way, Lakesview Business Park, Hersden, CT3 4JZ, Canterbury, United Kingdom
- 02081918555
- hello@simplyhair.co.uk
- www.simplyhair.co.uk
3.8
Great
216 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service is amazing could never…
Customer service is amazing could never ever fault! Hair quality is also fabulous and the trade accounts are amazing. The sales are fair and the online team and social media team really look after us
22 November 2022
Unprompted review
Iv been using simply hair for Several…
Iv been using simply hair for Several years now and Iv never been disappointed. The quality is amazing and the range of colours is so perfect - I can always guarantee a beautiful blend for my clients. I recently won the Regional winner for Hair Extensions in the UK Hair Awards- this is most definitely with the help of the hair from simply hair!
16 November 2022
Unprompted review
Easy to order and quick delivery
14 November 2022
Unprompted review
Great products and fast delivery.
4 November 2022
Unprompted review
My experience has always been amazing
My experience has always been amazing.
The foil is so pretty and fast delivery too, reasonable price and always in stock and re stocked super quickly
Clients comment everytime I use their pretty foil
4 October 2022
Unprompted review
Reply from SimplyHair
Hi Sophie, thank you for your 5* review! 💜
The most amazing foil
The most amazing foil! The cutest patterns, the perfect thickness and grip for foiling! Absolutely in love! Will never order foil from anywhere else!
22 September 2022
Unprompted review
Reply from SimplyHair
Hi Georgia, thank you for your 5* review, we are so happy to hear that you love the SimplyHair foil designs! 💜
Amazing products and amazing service
Amazing products and amazing service. I have only had one hiccup and it was resolved within hours of emailing.
22 September 2022
Unprompted review
Reply from SimplyHair
Hi Thomas, thank you for your 5* review, we are so happy to hear that you are pleased with your SimplyHair experience! 💜
SIMPLY HAIR
SIMPLY HAIR,
Is my go to for all my salons needs. Hair extensions my clientele love. And the quality is amazing. The foils are my favourite ever I get so many compliments on them. I cannot live without this site!
15 September 2022
Unprompted review
Reply from SimplyHair
Hi Hannah, thank you so much for your brilliant review! 💜
A great experience every time I order
A great experience every time I order, fast delivery and great quality products. Thank you x
7 September 2022
Unprompted review
Reply from SimplyHair
Hi Rosie, thank you for your lovely 5* review, we are so happy to hear that you are pleased with your SimplyHair experience! 💜
Only use simply hair there prices are…
Only use simply hair there prices are very reasonable and hair is brilliant quality my customers are always pleased
14 September 2022
Unprompted review
Reply from SimplyHair
Hi Sophie, thank you for your review, we are so happy to hear that you are pleased with your SimplyHair experience! 💜
Love Simply Hair
Love Simply Hair! Love that they are eco and the packaging is recyclable. The service is quick and they are always amazing at responding! x
7 September 2022
Unprompted review
Reply from SimplyHair
Hi, thank you for your lovely review, we are so pleased to hear that you are happy with your SimplyHair experience! 💜
Amazing quality
Amazing quality rings for extensions. Very fast delivery. Always arrive in perfect condition and with beautiful packaging.
7 September 2022
Unprompted review
Reply from SimplyHair
Hi Shannon, thank you for your 5* review, we are so pleased to hear that you are happy with your SimplyHair experience! 💜
Best customer service
Best customer service! So quick and efficient! The quality of the hair is amazing! My clients had 3 re fits done and the hair is still like new! Can’t rate them enough! Thank you!
6 September 2022
Unprompted review
Reply from SimplyHair
Hi Emma, thank you so much for your 5* review, we are so pleased to hear that you are happy with the customer service provided and the quality of our hair extensions! 💜
Slightly disappointed in my recent…
Slightly disappointed in my recent order.
The colour 1B seems a lot lighter than my previous order so doesn’t blend as well as what it had done previously. Delivery though was on time.
6 September 2022
Unprompted review
Reply from SimplyHair
Hi Emily, thank you so much for your review. We are very sorry to hear that you are unhappy with your recent order.
As all of our hair is 100% human and hand made, slight unnoticeable colour differences may occur from batch to batch. However, all of our hair goes through strict testing to ensure these colours do not deviate far from our colour ring.
We would always recommend checking the hair extensions prior to being fitted, to ensure you are happy with both the colour and the quality of our products as we are happy to refund any unused products returned to us.
In cases such as this one, we would recommend contacting customer services via hello@simplyhair.co.uk as they will be more than happy to assist you further with this 💜
Really great selection of products…
Really great selection of products available and the sales items are always fantastic value for money!
6 September 2022
Unprompted review
Reply from SimplyHair
Hi Donna, thank you for your review. We are so happy to hear that you love our products! 💜
Great find!
Bought some foil from Amazon not realising the brand and when I tried it I was so pleased! The foil I so good quality so went on to the site to order more! Love my clips, combs, tint brushes to match and my apron it so nice! Definitely will be ordering regularly! Love this brand 😍
26 August 2022
Unprompted review
Reply from SimplyHair
Hi Sophie, thank you for your lovely 5* review. We are so glad to hear that you found our products and that you love them! 💜
Have used simply hair for the last 2…
Have used simply hair for the last 2 years now cant recommend the hair enough no shedding long lasting value for money hair
2 September 2022
Unprompted review
Reply from SimplyHair
Hi Lisa, thank you for your lovely review. We are so happy to hear that you are a long standing customer with us 💜
Fantastic service received my order…
Fantastic service received my order really quickly. The quality of the foil is great. Really easy to work with.
20 August 2022
Unprompted review
Reply from SimplyHair
Hi Nicole, thank you for your 5* review. We are so happy to hear that you are pleased with the service provided and our foils are working well for you 💜
Great service and great communication...
16 August 2022
Unprompted review
Reply from SimplyHair
Hi Jackie, thank you for your 5* review. We are so happy to hear that you are pleased with the service provided 💜
Great products and quick delivery
Great products and quick delivery
Happy customer
11 August 2022
Unprompted review
Reply from SimplyHair
Hi Julie, thank you for your 5* review! We are so pleased to hear that you love our products! 💜
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