This was my second time ordering from these guys, and it just confirmed why I came back. As before, communication was spot on — quick, friendly replies with genuinely helpful advice over email. Dispat... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My 13 year old son is proper made up with his xbox f1 bundle. Originally bought one from Fanatec directly but unfortunately due to confusing advertising we ended up with the wrong one. Fanatec eventu... See more
First time order from Sim Demon, next day despatched, arrived the following date. Very impressed with their service, What apps them online, responsed within minutes. Very happy with their service, wi... See more
Fantastic company! Great service and communication Met Paul in the showroom trying out a few sim rigs, after some suggestions we created the perfect rig. An agreed date booked and a couple of exci... See more
Company replied
Company details
About SIM Demon
Written by the company
UK Supplier of quality SIM Racing & Flying hardware Inc: 
Prosimu, Fanatec, Simucube, Thrustmaster, Cube Controls & many more.
Need help curating your sim? We offer a personal rig building & Install service.SIM Demon - Release your inner Sim Demon
Contact info
Unit 6 Cedar Court, Tiverton Business Park, EX16 6GT, Dulverton, United Kingdom
- 01398 310 072
- sales@simdemon.com
- www.simdemon.com
4.9
Excellent
804 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and quick delivery.
19 December 2025
Great service, quick delivery and packaged well to avoid damage
Great service, quick delivery and packaged well to avoid damage!
17 December 2025
Excellent service
16 December 2025
⭐️⭐️⭐️⭐️⭐️
I enquired with a few different sim racing companies before going ahead, and to be honest most of them weren’t that helpful. SIM Demon were in a completely different league.
From the first conversation they took the time to explain everything properly – specs, options, and what would actually suit my space and how I wanted to use it. Choosing the right setup is a bit of a minefield if you’re not deep into sim racing, and they guided me through every step without any pressure or upselling nonsense.
They supplied and fully installed my turnkey simulator build in my sim room, handled everything in my house, and I didn’t have to lift a finger. The end result is spot on and exactly what I was after.
Excellent customer service, knowledgeable, and genuinely more helpful than the other companies I approached. I wouldn’t hesitate to recommend them to anyone considering a proper sim racing setup
11 December 2025
Unprompted review
Last two orders delivered late nothing…
Last two orders delivered late nothing more to say
4 December 2025
Reply from SIM Demon
Hi Derek,
Thank you for your feedback. I'm sorry to hear the delivery took longer than expected.
Once orders leave us they are in the hands of the courier, but we always do our best to dispatch everything as quickly as possible so customers receive their items promptly. If there was any delay with the carrier, we completely understand how frustrating that can be.
If there’s anything we can do to help or if you need support with your order, please feel free to reach out and we’ll be happy to assist.
Thanks again for your order and for taking the time to leave a review.
Jakob came round today to help us with…
Jakob came round today to help us with the high quality second hand rig we had purchased, but with a brand new gaming PC.
We had been having problems getting the pedals, wheelbase etc. being recognised, despite downloading the sim tuner.
After a short while, with some further updates, Jakob had it all talking the same language. He then proceeded to help us with the finer tuning details.
We now have a rig that will help see our Grandson with practice over the winter months, especially the
tracks that he hasn't been on, but are in the timetable for 2026.
Thank you, Jakob and SIMDEMON.
15 December 2025
Unprompted review
Reply from SIM Demon
Hi Alison, thanks for such a detailed review. I’m really pleased Jakob was able to get everything sorted for you, from the pedal connection issue through to walking you through the software and setup.
If you need anything else for the sim, like hardware, support or advice, we're here and happy to help.
Great service, well packaged
Everything as expected, was no need to ask for any support as they were flawless
1 December 2025
Reply from SIM Demon
Hi Adam, thanks for the 5-star review. Really glad everything arrived safely and well packaged.
If you need any help with setup or anything else in future, we’re always here.
Great Place for Fanatec equipment in the UK
Punctual shipping and thanks to being UK based, no import taxes for Fanatec stuff!
1 December 2025
Reply from SIM Demon
Thanks so much for the review! We’re really pleased the shipping was punctual and that buying UK-based made things simpler (no unexpected import costs).
If you ever need advice on compatibility or upgrades, just drop us a message.
Quick Helpers
As soon as I had a problem they was straight on it within a hour or 2, very helpful, very quick response
1 December 2025
Reply from SIM Demon
Thanks for taking the time to leave a review! Great to hear we were able to jump on it quickly and get you the help you needed.
If anything else crops up, just give us a shout.
Highly recommended..A++
My 1st time buying from Sim Demons and what a good experience it was,
1 December 2025
Reply from SIM Demon
Hi Steve, thanks for choosing SIM Demon for your first order — really happy to hear you had a great experience. If you need any guidance with setup or future upgrades, we’re here whenever you need us.
Can't fault these guys for what they do.
Super easy to order, very helpful on the phone if I ever need any help, and the delivery service is excellent.
1 December 2025
Reply from SIM Demon
Thanks for the fantastic feedback! Really pleased the ordering was smooth, the phone support helped, and delivery was spot on. If you ever need anything else, you know where we are.
Perfect buying experience
Pretty much a perfect buying experience. Called in a number of times with questions about the wheel i was buying, the guys were very patient, friendly and super helpful. Fast shipping, quick responses. Highly recommend.
5 December 2025
Unprompted review
Reply from SIM Demon
Thanks for the 5 stars! Brilliant to hear you were happy with the communication, quick responses, and fast delivery.
Enjoy the new kit, and give us a shout if you need anything at all.
Excellent service
I ordered a back ordered part and the team kept me up to date with the progress of the back ordered and allowed me to add to the order so everything got shipped out together.
Would not hesitate to use them again
28 November 2025
Reply from SIM Demon
Hi Jeremy, thanks for the great review. We really appreciate your patience on the back order, and I’m glad the team kept you updated and could combine everything into one shipment.
If you need anything else, just let us know.
Service was excellent and excellent product
Service was excellent. It arrived to me in the uk in less than 48hrs. The product is excellent
26 November 2025
Reply from SIM Demon
Hi Jonathan, thanks for the review! Great to hear the service and product both hit the mark, and that it arrived with you in under 48 hours.
Enjoy, and we’re here if you need anything.
Reply from SIM Demon
Thanks a lot for the recommendation, we really appreciate it.
If you ever need help with setup, compatibility checks, or upgrades, just give us a shout.
Definitely Recommend
⭐️⭐️⭐️⭐️⭐️ Outstanding Service
This company delivered an exceptional experience from start to finish. The team was professional, responded to all my questions over messenger and whats app. I placed my order on Friday expecting it to come the following week, and within 15 mins received a delivery date for the next day WOW. Having dealt with a number of sim companies in the past, this experience exceeded my expectations. It seems this business is 100% customer-focused. Highly recommended and will definitely use again.
28 November 2025
Unprompted review
Reply from SIM Demon
Thanks for the amazing review. We’re really glad the team could answer all your questions and keep everything moving quickly, and that the delivery beat expectations. If you need anything else at all, we’re always happy to help.
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