SIM Demon Reviews 804

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quick delivery, and high-quality products. Many highlight the staff's helpfulness and expertise, noting their willingness to go above and beyond to ensure a smooth experience, from initial inquiries to setup and support. The efficient communication and fast dispatch times are frequently mentioned, with many appreciating the clear updates throughout the ordering and delivery process. However, some customers also noted occasional issues, such as receiving an open-box product instead of a new one. Additionally, a few people experienced discrepancies regarding free delivery policies for larger orders, leading to unexpected delivery charges.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the speed... See more

Service

Users describe positive interactions with service, consistently praising the excellent and first-class... See more

Product

People report positive experiences with product, often praising the great range of sim gear from top brands... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Order

Clients share positive opinions on order. Many customers praise the quick order confirmation and dispatch,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my second time ordering from these guys, and it just confirmed why I came back. As before, communication was spot on — quick, friendly replies with genuinely helpful advice over email. Dispat... See more

Company replied

Rated 5 out of 5 stars

My 13 year old son is proper made up with his xbox f1 bundle. Originally bought one from Fanatec directly but unfortunately due to confusing advertising we ended up with the wrong one. Fanatec eventu... See more

Rated 5 out of 5 stars

First time order from Sim Demon, next day despatched, arrived the following date. Very impressed with their service, What apps them online, responsed within minutes. Very happy with their service, wi... See more

Rated 5 out of 5 stars

Fantastic company! Great service and communication Met Paul in the showroom trying out a few sim rigs, after some suggestions we created the perfect rig. An agreed date booked and a couple of exci... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Race Car Dealer
  3. Racing Car Parts Store
  4. Video Arcade

About SIM Demon

Written by the company

UK Supplier of quality SIM Racing & Flying hardware Inc:

Prosimu, Fanatec, Simucube, Thrustmaster, Cube Controls & many more.

Need help curating your sim? We offer a personal rig building & Install service.

SIM Demon - Release your inner Sim Demon

WhatsApp

Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from start to…

⭐️⭐️⭐️⭐️⭐️ Excellent service from start to finish!

I contacted Sim Demon by phone and spoke with Jacob about the GT DD Extreme wheel and base. I wasn’t sure which pedals would be the best choice, but he was incredibly knowledgeable about sim racing and took the time to explain my options clearly. His advice really helped me feel confident in my decision.
In fact, the pedals he recommended weren’t even in stock at the time, which reassured me that he genuinely had my best interests in mind and wasn’t trying to upsell. I asked if he could let me know when they became available, and he kindly messaged me just a few days later as promised — great follow-up service.
I placed my order on Monday and it arrived the very next day — outstanding delivery speed.
Fantastic customer service, expert advice, and super fast dispatch. I wouldn’t hesitate to recommend Sim Demon and will definitely use them again in the future.

10 February 2026
Rated 5 out of 5 stars

Our family of four decided to try a…

Our family of four decided to try a one-hour SIM racing session and were greeted with a friendly reception when we arrived. The experience began with an informative and captivating overview, followed by ample practice time before the actual race. The cost per person was reasonable for the hour-long activity, making it a great deal. This unique activity provided a wonderful opportunity for our teenage kids to have fun and connect with us as a family.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

After my past experience with another company, I'm so happy to see that SIM Demon actually kept me up to date with the status of my parcel every step of the way. It arrived quickly and well packaged!
I will definitely be ordering from here again. Highly recommend.

9 January 2026
Rated 5 out of 5 stars

First time buyer from sim demon

After purchasing my first ever sim rig, I treated myself to an extra wheel (fanatec f1 esports v2) from sim demon, not only were they the cheapest online, I even managed to find a discount code which made it even cheaper, I ordered my wheel and it was delivered the next day which was spot on, packed in a really thick cardboard box to protect it as well, so was really impressed with there service, would definitely recommend to anyone adding to there sim rig etc (keep up the brilliant work guys)

14 January 2026
Rated 5 out of 5 stars

SIM racing experience for the family

We booked a one-hour SIM racing experience for our family of four and were warmly welcomed on arrival. The session included a clear and engaging introduction, along with plenty of time to practice before racing. We felt the price per person for a full hour represented excellent value. It was a unique experience that allowed our teenage children to genuinely enjoy an activity together with their parents.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Friendly Staff

Had a try before you buy appointment booked. Staff was very friendly and helpful answering any questions that I had regarding any equipment. Definitely going to be buying from this company.

10 January 2026
Unprompted review

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