This was my second time ordering from these guys, and it just confirmed why I came back. As before, communication was spot on — quick, friendly replies with genuinely helpful advice over email. Dispat... See more
Company replied
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Review summary
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My 13 year old son is proper made up with his xbox f1 bundle. Originally bought one from Fanatec directly but unfortunately due to confusing advertising we ended up with the wrong one. Fanatec eventu... See more
First time order from Sim Demon, next day despatched, arrived the following date. Very impressed with their service, What apps them online, responsed within minutes. Very happy with their service, wi... See more
Fantastic company! Great service and communication Met Paul in the showroom trying out a few sim rigs, after some suggestions we created the perfect rig. An agreed date booked and a couple of exci... See more
Company replied
Company details
About SIM Demon
Written by the company
UK Supplier of quality SIM Racing & Flying hardware Inc: 
Prosimu, Fanatec, Simucube, Thrustmaster, Cube Controls & many more.
Need help curating your sim? We offer a personal rig building & Install service.SIM Demon - Release your inner Sim Demon
Contact info
Unit 6 Cedar Court, Tiverton Business Park, EX16 6GT, Dulverton, United Kingdom
- 01398 310 072
- sales@simdemon.com
- www.simdemon.com
4.9
Excellent
804 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very professional great service also…
Very professional great service also answered phone for an enquiry
17 November 2025
Reply from SIM Demon
Hi Wayne, thanks for the 5 stars. Really pleased we could help with your enquiry and get everything sorted for you.
If you need anything else down the line, just give us a call.
Its the second purchase from Sim Demon…
Its the second purchase from Sim Demon wouldn't shop anywhere else for sim gear .. super fast delivery too..
12 November 2025
Reply from SIM Demon
Hi Richard, thanks so much for coming back to us, we genuinely appreciate the repeat custom.
Great to hear delivery was super fast again. Give us a shout anytime you need advice or support.
Sim Demon was the only company that had…
Sim Demon was the only company that had the part I was looking for sale. I tried 5 different companies. They all have something similar, but they wanted about 80, 90 quid Sim Demon. I got it off them for including postage, which was DPD, which is brilliant. Ran about £60 and it works a dream. Yeah, I will definitely buy from Sim Demon again. I've stored them page so that I know how to find them again and I should be keeping their email they sent me so I know I can guarantee get back whenever I want some up for my truck. SIM. There's only one place I'm going and that's Sim Demon.
12 November 2025
Unprompted review
Reply from SIM Demon
Hi Iain, thanks for such a detailed review. We’re really pleased we could supply the part you needed and help get the overall cost down where possible.
If you need anything else for your setup (now or later), just drop us a message. We’ll be happy to help.
Excellent All Round Service
Excellent price, communications, delivery time and packaging. Thanks!
18 November 2025
Reply from SIM Demon
Hi Alex, thanks for the 5-star review! Great to hear you were happy with the price, communication, delivery time, and packaging. Enjoy your new gear, and feel free to reach out if you need anything.
Good shopping experience
Good shopping experience, quick delivery. Seems high level packing. Nothing negative to add so far. Very happy with service provided.
3 November 2025
Reply from SIM Demon
Thanks so much for leaving this great review Edgar. We're really pleased to hear you had a smooth shopping experience and that your order arrived quickly and well-packed. If you need anything at all as you get everything set up, we’re always here to help.
If you're ever nearby, feel free to visit the SIM Demon Sim Centre to try out our racing and flight simulators. With our 4.8-star Trustpilot rating, you can always count on reliable service and fast delivery. You can also keep up with our latest products, events, and offers on Facebook, Instagram, and Twitter.
Sim demon. Excellent 🏁
Ordered dd pro in August fantastic service. Then Ordered dd extreme three months later yet again fantastic service. Highly recommend using sim demon. 10. Out of 10 👌👍
6 November 2025
Reply from SIM Demon
Thank you Steve for another brilliant review! It’s fantastic to hear that both your DD Pro and DD Extreme orders arrived with the level of service you expect from us. We really appreciate your continued trust and the recommendation, 10 out of 10 from you means a lot to the whole team.
If you'd like to experience more gear hands-on, you’re always welcome at the SIM Demon Sim Centre, where you can jump into both racing and flight simulators. With our 4.8-star Trustpilot rating and fast delivery, we’re committed to keeping your experience top-tier.
Don’t forget to follow us on Facebook, Instagram, and Twitter for updates on events and new products. Thanks again :)
I bought Bought a Simagic Evo Pro…
I bought Bought a Simagic Evo Pro bundle with a the neox wheels and the P2000 pedal set. have to say that they are fantastic.
Along with the service . Jacob was friendly and helpful.
The bits arrived promptly with no issues.
Thanks all I’m sure I will be in touch for some more bits as my build grows.
23 October 2025
Unprompted review
Reply from SIM Demon
Hi there,
Thank you so much for the fantastic review! We’re really pleased to hear that your Simagic EVO Pro bundle, NEOX wheel and P2000 pedals are hitting the mark — they’re a brilliant combination and it’s great to know you’re enjoying them.
Jacob will be delighted with the shout-out. We’ll make sure your feedback gets to him.
It’s also great to hear everything arrived promptly and without any issues. If you need any advice or fancy adding more gear as your build grows, we’ll be here and happy to help.
Thanks again for choosing SIM Demon — enjoy the new setup! 🚀
Need to update policy
I tried to buy a turnkey simulator from simdemon online, having already tried and researched the hardware I wanted.
Upon order, and right through to checkout it clearly states that orders over £1,000 get free uk mainland delivery, turns out this is not true for their turnkeys and Jacob tried to state that because on the product description it says get a quote that this does not apply.
The delivery/shipping policy, checkout page and their chat bot function all state “FREE delivery for orders over £1,000”
And after admitting this was their own oversight he still insisted I must pay £400 for the turnkey to be delivered.
In the end it came back to having a boxed up component based sale, so I took my business to GT omega who were more cost competitive on the same products.
12 November 2025
Unprompted review
Reply from SIM Demon
Sorry for any confusion, Simon, and thank you for your feedback. Our turnkey systems are fully built, ready-to-race simulators, so delivery must be handled personally by our team to ensure safe transport and professional installation. Our turnkey setups are not classed as standard boxed delivery items, but as bespoke, pre-assembled systems that receive extensive care and attention during build and testing.
While we do offer free UK mainland delivery for boxed orders over £1,000, this does not apply to turnkey setups due to their size, weight, and specialist handling requirements. In your case, delivery would have involved an 8-hour round trip by our engineers to ensure the system arrived safely, fully assembled, and race-ready. The product listing clearly stated “Flexible Collection & Delivery Options, please contact us for a quote”, and we’ll make this distinction even clearer in future to avoid any misunderstanding by other customers.
Every turnkey system is meticulously built, configured, and tested by our team before leaving our showroom, ensuring you receive a simulator that performs exactly as intended, without the challenges of assembly or calibration. Once you’ve built your new system, we’re confident you’ll better understand the time that goes into building a sim.
Wishing you all the best with your build and sim racing!
The SIM Demon Team
Very quick delivery and easy to use…
Very quick delivery and easy to use website! I’ve bought alot of equipment from here always first class service.
3 November 2025
Reply from SIM Demon
Hi David,
Thank you for the brilliant review! It’s great to hear you found the website easy to use and your delivery arrived quickly. We really appreciate you choosing us time and time again, your continued support means a lot to the whole team.
If you ever need anything or fancy upgrading your setup further, we’re always here to help.
Thanks again, David!
I've very good experience with them
I've very good experience with them. They are very quick communication is top.
10/10
3 November 2025
Reply from SIM Demon
Thanks so much for the kind words! We’re delighted to hear you’ve consistently had a great experience with us. Quick communication and reliable service are exactly what we aim for, so it’s fantastic to know we’re hitting the mark.
We appreciate the 10/10 — and we’re always here when you need us!
In addition to user-friendly…
In addition to user-friendly navigation, extensive product coverage, and competitive pricing, the service excels in processing speed and delivery efficiency. Supported by exceptional customer care, this provider delivers a consistently outstanding experience.
19 September 2025
Unprompted review
Reply from SIM Demon
Hi Kiara,
Thank you for the wonderful feedback! It’s fantastic to hear that the site experience, product range, pricing, and delivery speed all impressed you. We’re especially pleased that our customer care stood out, the team works hard to keep things smooth and reliable for every customer.
We’re really grateful you took the time to share your experience. If you ever need advice or support, we’re here to help!
Fantastic company
Fantastic company! Great service and communication
Met Paul in the showroom trying out a few sim rigs, after some suggestions we created the perfect rig. An agreed date booked and a couple of excited weeks waiting and the rig arrived and was assembled. Couldn’t ask for more!
6 November 2025
Unprompted review
Reply from SIM Demon
Hi Adam,
Thank you for the amazing review! It was great meeting you in the showroom and helping you test out the rigs, building the perfect setup together and then installing it is exactly what we love doing.
We’re pleased the installation day went smoothly and that you’re happy with the finished rig. Seeing everything come together after those exciting weeks of waiting is always a special moment!
If you ever want to tweak, upgrade, or add to your setup, just give us a shout. Enjoy the new rig, Adam!
Fantastic for experience
Great communication very helpful quick delivery. Brought many items from this company and will continue to use them. Thanks again
21 October 2025
Reply from SIM Demon
Thanks for the great feedback, Richard! We’re really pleased to hear that communication, delivery, and overall service have been spot on. It means a lot that you’ve trusted us with multiple purchases and continue to come back.
We appreciate your support, and we’re always here when you need anything. Thanks again!
Reply from SIM Demon
Thank you for the positive review! We’re glad to hear delivery was fast and the service met your expectations. If we can help with anything else or if you’re planning your next upgrade, just let us know, we’re always happy to assist.
Consistently Great Service and Customer Care
This was my second time ordering from these guys, and it just confirmed why I came back. As before, communication was spot on — quick, friendly replies with genuinely helpful advice over email. Dispatch was fast, everything arrived perfectly packaged, and they kept me updated the whole way through. It’s clear they really care about their customers and make sure every order goes smoothly.
22 October 2025
Reply from SIM Demon
Thank you so much for coming back to us Chris, and for sharing your experience! We’re really pleased to hear that our communication, packaging, and delivery met your expectations again. It means a lot to us to know that our focus on customer care shines through. We truly appreciate your continued support and look forward to helping you again soon.
Reply from SIM Demon
Thanks for the great review! We really appreciate your support and are thrilled you had a great experience with SIM Demon.
Reply from SIM Demon
Thanks so much! We’re glad you’re happy with your experience at SIM Demon.
Really good bunch of guys who love sim…
Really good bunch of guys who love sim racing, selling great products.
Definitely would buy from again.
6 October 2025
Reply from SIM Demon
We love hearing from happy customers, thanks for your review and for choosing SIM Demon!
Reply from SIM Demon
Thanks for your Trustpilot review! We’re passionate about what we do, and your feedback keeps us driving forward.
Sim Demon did a great job providing our…
Sim Demon did a great job providing our cadet unit with a flight simulator package and support to get the sim set up. We are looking forward to using the new sim to assist the cadets in their flying operations knowledge.
Thanks to Paul and his team for the ongoing support.
29 September 2025
Reply from SIM Demon
Thanks, Scott, for the lovely review. It was a pleasure supplying your ATC squadron with the simulator. Happy to help in the future as well if you need any further items, upgrades or support.
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