Shudder Reviews 

425
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Terrible. The interface is horrible. Can't find movies that I know are playing. Takes two people 20 minutes to get Joe Bob to start playing then keeps autoplaying movies you don't want to see. Ove... See more

Rated 1 out of 5 stars

The movie collection is terrible. B movies everywhere. 70s films you could care less about. Independent projects that should have been stopped before they reached post-production. Pure drek. There are... See more

Rated 1 out of 5 stars

Horrible selection of movies. I love campy movies myself but these are just awful. Tried getting a subscription a few years ago as well to see what the hype was, but it was terrible even then. I've al... See more

Rated 1 out of 5 stars

I was super excited when I saw that Tales from the Crypt had been added and signed up for a free trial that I ended up canceling a few days later. I was able to watch one episode of it without issue.... See more

Company details

  1. Media & Publishing

Information provided by various external sources

Watch the best horror films on Shudder


Contact info

1.4

Bad

TrustScore 1.5 out of 5

425 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(425)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shudder strikes again

Also noticed an unauthorised transaction from Shudder $8.43 this morning. Never heard of them that's why I checked. Seems they have infiltrated Bank SA as well. Bank will refund but had to cancel cards. How are they getting away with this!

26 August 2021
Unprompted review
Rated 1 out of 5 stars

Fraudulent Charges

Fraudulent, Unauthorized charges from Shudder.
Never signed up for their service but have been paying them for the past 9 months and just noticed it.

25 August 2021
Unprompted review
Rated 1 out of 5 stars

Never heard of this company before

Never heard of this company before, but discovered money had been deposited *into* my account this morning, 24 August. I checked my statement and they'd taken money out on 2 August. I'm on hold to CBA to block them, if possible. I'd really like to know how and where they got my card information and why they were able to complete transactions without my consent.

24 August 2021
Unprompted review
Rated 1 out of 5 stars

Unauthorised charges

It seems they’ve moved on from CBA to Bendigo Bank now, I’ve just had to cancel my card and get a reissue because of unauthorised shudder charges when I’ve never heard of shudder in my life. Luckily the bank caught it before the transaction could go through but this company is nothing more than a scam.

23 August 2021
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

Fraudulent company - never used this service and both mine and another family member had unauthorised transactions on our NAB accounts linked to cards we BARELY use. Totally dodgy. They started with CBA accounts and have no moved on to NAB - beware!

23 August 2021
Unprompted review
Rated 1 out of 5 stars

Never heard of this company but got…

Never heard of this company but got notifications on the CBA (Commonwealth Bank) App about a charge. I've just been charged AUD $8.43. The App shows as "pending" but the website it does not show anything.

I'm not sure if the transaction will go through. Tried calling CBA but have to wait 1hr!!! and have been told that they cannot do anything about it until the transaction has gone through???

23 August 2021
Unprompted review
Rated 1 out of 5 stars

Two unauthorised charges on my account just then

Two charges on my account just then! With cba and have a card I never use on a daily basis. Have to wait until morning to call the bank now.such a hassle. Never heard of this site and seems like only cba is affected. Reconsidering banking with cba.

22 August 2021
Unprompted review
Rated 1 out of 5 stars

Shudder scam

Yeah, same here. Just found unauthorised charge of $8.13 too. Had no idea of the company and certainly did not subscribe. Fraudulent and on long wait call to Commbank, cancelling card. I wonder if all our Commbank accounts were compromised last month when all the banks were hit?

21 August 2021
Unprompted review
Rated 1 out of 5 stars

Confirms your payment details to a third party even when you haven't signed up for their site

What sort of security does this company have for processing credit cards if a huge number of bank clients in another country are suddenly charged for its services despite never previously being aware of the company's existence? Some of the credit cards caught up in this have never been used before so no one but the bank and client have the number.

Fix the security for processing payments - you obviously have a loophole which doesn't stop failed attempts to use the same card number. You're putting people at risk and now I'm stuck on hold waiting to my bank to get this sorted seeing as you've just confirmed to some anonymous third party my credit card details for them to use.

18 August 2021
Unprompted review

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