Shoppaint Reviews 

228
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and extremely reliable delivery service, noting that their orders consistently arrive securely packaged and right on time. People also deeply appreciate the highly competitive prices and the very user-friendly website that makes discovering paints and DIY products remarkably simple. However, some customers also noted frustrating issues with the delivery service, mentioning delayed shipments or damaged items leaking inside the boxes during transit. A few reviewers were truly dissatisfied with the courier handling or experienced long, unexpected waits for their important home improvement packages to finally arrive.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting that orders generally arrive quickly, on... See more

Product

Reviewers highlight positive aspects of product, noting that branded items are offered at competitive prices... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and branded products being... See more

Order

Consumers find order experiences to be mixed with varying outcomes. Many customers report positive... See more

Service

People report high satisfaction with the service, highlighting excellent support and great prices. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tin of interior wax came well packed and in perfect condition. It arrived in a few days. If you wish to tweak your process then notification of expected delivery date as well as dispatch would be goo... See more

Rated 5 out of 5 stars

First Order, delivered on time- easy to navigate site & item exactly as describes, many thanks.

Rated 5 out of 5 stars

We ordered our masonry paint on line , it was very easy to negotiate the website. Our order was delivered on time. Great value for money.

Rated 5 out of 5 stars

It was packed brilliant and secure and I would recommend to other's the delivery went to plan no problems. Thank you for a great service.



Contact info

4.0

Great

TrustScore 4 out of 5

228 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(228)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Purchasing from Shoppaint has been the…

Purchasing from Shoppaint has been the worst online transaction l have ever had the misfortune to make.
There customer service is non existent.
My small order was split into two deliveries, the first of which when unpackaged was the wrong colour.
L have been battling with them ever since, they don't reply to emails nor have they replaced or refunded me.
This stressful experience is still ongoing.
I would never deal with them again.

25 March 2025
Rated 1 out of 5 stars

Cowboy company

Order was split in 2 boxes. One arrived. One hasn’t. Waited days for a reply to my email and hit with a bunch of waffle from chat gpt without any indication of what’s happened or where my order is. Cowboy company ran by AI amateurs.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

looked like pre-opened / leaking paint can

Bought a can of paint, arrived nicely packed in a box but with cello tape all around the edge of the can, there was leaked paint around the edge and the can looked like pre-opened. sent couple of mails to the company to return the can but no response from them

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered exterior paint on the Thursday, was sent a message to say it was ready for despatch and delivered 48 hours later.
Well packed and delivered quickly.
Would recommend

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Sandtex Somerset pink

I ordered my paint on 20/2, found the site not easy to see when it was coming. Checked trustpilot and started to worry but it arrived within an week and was well packaged. Over £10 cheaper than anywhere else I can’t complain.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Lost in transit was excuse for non delivery!

The two cans of paint I ordered hadn’t arrived after a week when I enquired where they were they said they were lost in transit . The web site showed free delivery but I was charged! Their other web site showed free post on first order but nothing shown it was only on orders over £75!!

26 February 2025
Rated 5 out of 5 stars

Value for money

We purchased 2 Ronseal Fence Paint Brushes from Shoppaint. We bought 2 because the cost was just a little more than we would have paid for 1 in a leading DIY store. Delivery was speedy and even with the cost of postage and packing they were still better value for money.

23 February 2025

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