Shoppaint Reviews 

229
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and extremely reliable delivery service, noting that their orders consistently arrive securely packaged and right on time. People also deeply appreciate the highly competitive prices and the very user-friendly website that makes discovering paints and DIY products remarkably simple. However, some customers also noted frustrating issues with the delivery service, mentioning delayed shipments or damaged items leaking inside the boxes during transit. A few reviewers were truly dissatisfied with the courier handling or experienced long, unexpected waits for their important home improvement packages to finally arrive.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting that orders generally arrive quickly, on... See more

Product

Reviewers highlight positive aspects of product, noting that branded items are offered at competitive prices... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and branded products being... See more

Order

Consumers find order experiences to be mixed with varying outcomes. Many customers report positive... See more

Service

People report high satisfaction with the service, highlighting excellent support and great prices. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tin of interior wax came well packed and in perfect condition. It arrived in a few days. If you wish to tweak your process then notification of expected delivery date as well as dispatch would be goo... See more

Rated 5 out of 5 stars

First Order, delivered on time- easy to navigate site & item exactly as describes, many thanks.

Rated 5 out of 5 stars

We ordered our masonry paint on line , it was very easy to negotiate the website. Our order was delivered on time. Great value for money.

Rated 5 out of 5 stars

It was packed brilliant and secure and I would recommend to other's the delivery went to plan no problems. Thank you for a great service.



Contact info

4.0

Great

TrustScore 4 out of 5

229 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(229)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely useless company

Absolutely useless company. Ordered a tin of paint that arrived damaged and paint had leaked into the bag that was surrounding it. Most likely miss-handled by an equally useless courier!!! Trying to get a replacement or refund was attempted over several weeks and eventually gave up to save my own sanity. Use these at your own peril!!!!!!

26 April 2025
Unprompted review
Rated 3 out of 5 stars

No product. But helpful customer service.

I bought the product but they no longer had it in stock. Admittedly, I had to contact them to discover this as I’d waited 3 weeks and no product. But they did respond quickly via email to apologise and they did refund my money too. Rightly so of course but thought it was worth knowing for potential customers.

18 April 2025
Unprompted review
Rated 1 out of 5 stars

UNRELIABLE COMPANY!!!!!!!!

Part of the order came damaged and not fit for use and the majority of the order never came came at all, after numerous emails and an offer of a refund that has never come I have now had to open up a case with PayPal for my money back.
STAY AWAY FROM ORDERING OFF THIS UNRELIABLE COMPANY!!!!!

9 March 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 2 tins paint 12 days ago via…

Ordered 2 tins paint 12 days ago via internet with 2-4 days delivery .
Still no paint , no reply to emails & customer service always busy to take your calls.
Would never use or recomend them
POOR SERVICE & disapointed i had to give 1 star😡😡😡😡

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Wrong colour sent. Poor customer service.

They sent the wrong colour and haven't replied to my emails. Can't reach them via phone. So now I am stuck with paint I don't want, out of pocket and no conclusion. Price was good and drew me in but turns out its ripped me off

14 April 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy from this website. I ordered 4 tins of paint on the 31st March 2025. Initially my order was sent, I was then told it was lost my the shipping company. I was then asked if I wanted a replacement or refund. I said replacement, I still have not received my order or any tracking details. I have now requested a refund and have heard nothing back.

31 March 2025
Unprompted review
Rated 1 out of 5 stars

Delivery split into 2 loads,very poor…

Delivery split into 2 loads,very poor packaging /paint can split open on delivery,,many contacts later although paint gone to a gelly then offer me 20%reduction and won't even replace can until I send split can back,customer care in the minus figures do not buy from this firm at all

8 April 2025
Unprompted review
Rated 2 out of 5 stars

Not Happy!

Not Happy!! Customer service by email sketchy no response to phone calls. Wrong colour paint sent, still waiting to find out whats happening!!

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Stay clear

Stay clear, same complaint as a number of people. Ordered 3 5L of paint, one arrived promptly, second is supposed to be on the way but no sign of the third. Emails sent are either being ignored or is just a made up email address.
DO NOT USE THIS COMPANY!!!!!!

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Ignore emails

I emailed this company to cancel a order, I contacted them before the order was dispatched but they went ahead and sent it. I contacted them again and pointed out they were in breech of the distant selling act, I am waiting fot a response to my emails and considering reporting them for ignoring the law

3 April 2025
Unprompted review

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