Shoppaint Reviews 

228
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and extremely reliable delivery service, noting that their orders consistently arrive securely packaged and right on time. People also deeply appreciate the highly competitive prices and the very user-friendly website that makes discovering paints and DIY products remarkably simple. However, some customers also noted frustrating issues with the delivery service, mentioning delayed shipments or damaged items leaking inside the boxes during transit. A few reviewers were truly dissatisfied with the courier handling or experienced long, unexpected waits for their important home improvement packages to finally arrive.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting that orders generally arrive quickly, on... See more

Product

Reviewers highlight positive aspects of product, noting that branded items are offered at competitive prices... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and branded products being... See more

Order

Consumers find order experiences to be mixed with varying outcomes. Many customers report positive... See more

Service

People report high satisfaction with the service, highlighting excellent support and great prices. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tin of interior wax came well packed and in perfect condition. It arrived in a few days. If you wish to tweak your process then notification of expected delivery date as well as dispatch would be goo... See more

Rated 5 out of 5 stars

First Order, delivered on time- easy to navigate site & item exactly as describes, many thanks.

Rated 5 out of 5 stars

We ordered our masonry paint on line , it was very easy to negotiate the website. Our order was delivered on time. Great value for money.

Rated 5 out of 5 stars

It was packed brilliant and secure and I would recommend to other's the delivery went to plan no problems. Thank you for a great service.



Contact info

4.0

Great

TrustScore 4 out of 5

228 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(228)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dulux satinwood

Absolutely delighted with my purchase of Dulux paint as the price was so cheap compared to other suppliers and as it was an extra value tin I actually got 1.5L which was even better. Well done shoppaint will certainly be using you again.

26 May 2025
Rated 1 out of 5 stars

Diabolical customer service

Diabolical customer service
Order placed three weeks ago - no delivery chased them up, They replied stating there is problems with the order - no idea what problems! Asked if I still want the order, I replied and said yes, 7 days later, no sign of any paint, emailed them again and awaiting response.

11 April 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely useless company

Absolutely useless company. Ordered a tin of paint that arrived damaged and paint had leaked into the bag that was surrounding it. Most likely miss-handled by an equally useless courier!!! Trying to get a replacement or refund was attempted over several weeks and eventually gave up to save my own sanity. Use these at your own peril!!!!!!

26 April 2025
Unprompted review

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