Shoppaint Reviews 

229
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and extremely reliable delivery service, noting that their orders consistently arrive securely packaged and right on time. People also deeply appreciate the highly competitive prices and the very user-friendly website that makes discovering paints and DIY products remarkably simple. However, some customers also noted frustrating issues with the delivery service, mentioning delayed shipments or damaged items leaking inside the boxes during transit. A few reviewers were truly dissatisfied with the courier handling or experienced long, unexpected waits for their important home improvement packages to finally arrive.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting that orders generally arrive quickly, on... See more

Product

Reviewers highlight positive aspects of product, noting that branded items are offered at competitive prices... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and branded products being... See more

Order

Consumers find order experiences to be mixed with varying outcomes. Many customers report positive... See more

Service

People report high satisfaction with the service, highlighting excellent support and great prices. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tin of interior wax came well packed and in perfect condition. It arrived in a few days. If you wish to tweak your process then notification of expected delivery date as well as dispatch would be goo... See more

Rated 5 out of 5 stars

First Order, delivered on time- easy to navigate site & item exactly as describes, many thanks.

Rated 5 out of 5 stars

We ordered our masonry paint on line , it was very easy to negotiate the website. Our order was delivered on time. Great value for money.

Rated 5 out of 5 stars

It was packed brilliant and secure and I would recommend to other's the delivery went to plan no problems. Thank you for a great service.



Contact info

4.0

Great

TrustScore 4 out of 5

229 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(229)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Value for money

We purchased 2 Ronseal Fence Paint Brushes from Shoppaint. We bought 2 because the cost was just a little more than we would have paid for 1 in a leading DIY store. Delivery was speedy and even with the cost of postage and packing they were still better value for money.

23 February 2025
Rated 1 out of 5 stars

Charged for 2 day delivery but paint not delivered.

I ordered paint and paid £6:99 for delivery in in one to two days. Two days have past and no paint. I will now have to buy from a shop as need to have job finished , which is why I paid extra for fast delivery. I will not use theirs retailer again.

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from this shop.

Don't buy from this shop.
The picture of paint I thought I was buying was not what I received. I complained, they told me I ordered the wrong pain and would not pay return postage. I paid return postage and they then lost my return

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, prompt delivery and best price even with p&p. Seem to stock the less well known colours than the main DIY stores! The colours I wanted!!

31 December 2024
Rated 3 out of 5 stars

Paint was a slight different shade than…

Paint was a slight different shade than the first tub which meant I had to cut it all back in after giving it a second coat. I understand this was out of your control but Dulux fault for not mixing the paint properly and QA testing it. I kept getting occasional deep blue stripes where the pigment wasn’t mixed fully.

3 January 2025

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