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Shiply Reviews 

73,612
•
TrustScore 5 out of 5

4.8

Shipping Company
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Review summary

Created with AI, based on recent reviews

Looking at 5,458 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff who handle fragile items with great care and maintain clear communication throughout the transportation journey. People also love the competitive pricing, reliable delivery service, and the simple, user-friendly platform for easily arranging transport without any hassle. Many users mention that finding quotes and choosing a suitable courier is extremely straightforward. However, some customers also noted issues regarding high platform fees and unexpected extra costs added to their bills. A few people experienced frustrating scheduling delays, unexpected early arrivals, and poor communication from certain independent delivery couriers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the quick quotes and reliable... See more

Delivery service

Clients share satisfaction with the delivery service, frequently praising timely arrivals, careful handling... See more

Staff

Customers had positive experiences with staff, frequently highlighting that reviewers found the drivers... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, excellent overall... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a simple platform that is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Asad. He was very polite, professional and kept me updated throughout. He stuck to the times agreed and everything went smoothly with no issues at all. My car was collected and... See more

Rated 5 out of 5 stars

I got a lot of quotes with various prices from lots of companies. I chose one I had used before. They happened to be the lowest and fairest price. One thing I would suggest that you read through the... See more

Rated 5 out of 5 stars

Great trustworthy organised site. Great number offered service. Chose cheapest one. Great communication gave me email to reassure then texted then finally texted before near drop off. Definitely use... See more

Rated 5 out of 5 stars

I used Shipley (first time user) to return a bathroom vanity unit. I found the process easy, I messaged back and forth with the driver to clarify a couple of points which was really helpful. I had a c... See more

Company details

  1. Shipping Company

Written by the company

Get multiple quotes from couriers & transport firms already making similar trips. Free Service, Save Time & Money - Courier Quotes Online.

Contact info

4.8

Excellent

TrustScore 5 out of 5

74K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(73,612)

5,457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Delivery of car tyres

Great care was taken with our delivery and we were kept fully informed of collection and delivery times. Really recommend using Shiply to find the best priced and convenient van quote.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good
Phil was very professional and had good communications on pick up and delivery.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Easy and Convenient Way to Arrange Delivery

I am very satisfied with the service provided by Shiply. It is a great online platform for finding couriers for bulky items, comparing quotes, and arranging delivery all in one place.

The whole process was simple, straightforward, and convenient. I was able to find a suitable courier quickly and arrange the delivery without any difficulties.

Overall, I had a very positive experience with Shiply and would happily recommend it to anyone looking for an easy way to arrange the delivery of bulky items.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and easy

Good communication , blanket covered and strapped in heavy tall bookshelves . Arrived on time and took care of my items . Also helped me by carrying heavy bookshelves to the first floor and to my living room door ,when i was unable owing to illness .Which was much appreciated by me .

18 September 2026
Unprompted review

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