Very pleased with my purchase, kept updated on status & sunglasses arrived well packaged & in protective case with lens cloth on date stated. Delivered by Royal mail tracked delivery. would definate... See more
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I’ve ordered I believe 3 times now from this company and every time they have been fantastic! Amazing company, and genuine good deals on glasses. Everything comes packaged really well which is great w... See more
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I recently bought a pair of Oakley Airdrop frames from Shadestation as they were the only supplier of the 51mm wide lens frame and their price was incredible. Unfortunately my frame broke, I contacted... See more
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It was the first time i have ordered through shadestation and honestly i am very happy. I Got myself the new ray ban x asap rocky frames with prescription and transitioning lenses and they are great!... See more
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Company details
About Shade Station
Written by the company
Founded in 2000, Shade Station is the UK’s Largest Independent Online Retailer of Luxury Eyewear.
About Shade Station
With several next day delivery options available, you can order today and receive your eyewear tomorrow, including prescription glasses and sunglasses, thanks to our on-site Optical Lab and in-house Dispensing Optician. Our unmatched online selection features over 100 of the world’s leading brands, from luxury names like Gucci, Saint Laurent, Prada, DITA and Valentino to timeless favourites such as Ray-Ban, Oakley, Tom Ford, Carrera and Police. With such a wide range, you’re sure to find exactly what you’re looking for.
To make shopping even easier, we offer a variety of secure payment options, including all major credit and debit cards, PayPal, Klarna and Clearpay, giving you the flexibility to pay in the way that suits you best. Whether you prefer to pay in full or spread the cost, checkout is fast, simple and completely secure.
Trusted Expert Knowledge
Written by the company
- When you buy from Shade Station, you are not just choosing eyewear. You are choosing quality, authenticity and confidence from an established retailer trusted by hundreds of thousands of customers since 2000. Our commitment to service goes beyond the basics. Every order is handled by trained specialists, supported by our in-house Dispensing Optician and Optical Lab Technicians.
Official Authorised Retailer
Authenticity Guaranteed
Shade Station is an official authorised retailer that is trusted by the world’s leading eyewear brands, and you can be certain that every product you purchase from Shade Station is genuine, and sourced directly from the official supplier. This means you receive the same quality, packaging and authenticity as you would when buying directly from the brand itself, along with the confidence that your eyewear has been sourced through approved distribution channels. Our long standing relationships with brands, plus manufacturer product warranties ensure complete peace of mind with every order.
Why this matters when buying designer eyewear:
- Guaranteed genuine products with no risk of counterfeits.
- Full manufacturer warranty and aftersales support.
- Correct, current branded packaging and accessories.
- Accurate model numbers, markings and serial identification.
- Confidence that your eyewear meets strict quality standards.
Shade Station is a trading name of Blue Green Ltd.
Contact info
Greater Manchester, United Kingdom
- 0344 838 7878
- info@shadestation.co.uk
- www.shadestation.co.uk
4.8
Excellent
32K reviews
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Reply from Shade Station
Great to hear your prescription glasses arrived so quickly. Thanks for taking the time to leave us a review.
Best Regards,
Shade Station
Ive sent two e mails in and rang
Re edit, jenna has been amazing and sorted things for me asap 🫶🏻. Ive sent two e mails in and rang, get to no 1 in q then just rings
Think be bit more urgency with a new customer
I have a victoria beckham pair of sunglasses which ordered from her site, been waiting on another pair coming in stock which they are now, then saw same ones on your website, asked will they come with the branded case?
Asked if could send me a picture? Or just say yes or no, Nobody replies or picks phone up .
Pity had them in my basket only wanted clarity on what case would get .
Thanks jenna ⭐
13 August 2026
Unprompted review
Reply from Shade Station
Thank you for getting in touch, and I’m really sorry that you’ve had difficulty reaching us and haven’t received a response to your previous emails.
We are currently working through our emails methodically and aim to respond to all enquiries within 48 hours of receipt. I completely appreciate, however, that when you’re simply looking for a quick answer regarding the case included with the sunglasses, this can feel far too long.
Our phone lines can also become particularly busy, and I’m sorry that you reached number one in the queue only to be left waiting. If you are ever struggling to get through to us by telephone, you are very welcome to contact us via our live webchat, where the team will be happy to assist.
Please accept my apologies for the inconvenience and frustration caused. We certainly don’t want a new customer to be left with this impression of our service, and we look forward to helping you with any queries you may have.
Best Regards,
Shade Station
Reply from Shade Station
It’s great to hear you’re happy with your glasses. Thanks for leaving us a review.
Best Regards,
Shade Station
Exactly as described and fast delivery
6 August 2026
Reply from Shade Station
Great to hear everything arrived exactly as expected and quickly. Thanks for taking the time to leave a review and for choosing Shade Station.
Best Regards,
Shade Station
Perfect Service
Having broken my glasses just before going on holiday, I ordered for next day delivery. Not only did they arrive on time but the person I was dealing with at Shadestation noticed that their normal delivery method couldn’t guarantee next day delivery to our area, so upgraded delivery to Special Delivery. Very good service indeed
6 August 2026
Reply from Shade Station
It’s good to know the order arrived in time for your holiday, and that the delivery was adjusted to help make that happen. Thanks for taking the time to share your experience — we really appreciate it.
Best Regards,
Shade Station
Reply from Shade Station
Glad to hear everything arrived quickly and that you’re happy with the item and price. Thanks for taking the time to leave a review and for choosing Shade Station.
Best Regards,
Shade Station
Just perfect
I was a little skeptical at first getting verifocals on line but so glad I did as my glasses are perfect and half the price for my designer glasses so its a win win.
6 August 2026
Reply from Shade Station
It’s great to hear your verifocals turned out so well and that you’re pleased with the value too. Thanks for sharing your experience and for giving us a try.
Best Regards,
Shade Station
Reply from Shade Station
Thanks for taking the time to leave a review. We’re pleased you were happy with both the service and the product.
Best Regards,
Shade Station
Very friendly
Very friendly, helpful service. I had an issue with an order, from start to finish they helped me get everything sorted. Highly recommend. Thanks
13 August 2026
Unprompted review
Reply from Shade Station
It’s great to hear our team were able to help get everything sorted for you. Thanks for taking the time to leave such a kind review and for recommending us.
Best Regards,
Shade Station
Great for sunglasses
I was looking for sunglasses in extra large size. The range and variety on offer was very good and the prices were competitive. Delivery was on time and the items were well packaged and in great condition when they arrived.
I definitely recommend shopping with this company.
6 August 2026
Reply from Shade Station
Glad to hear you found a good range and that your sunglasses arrived on time and in great condition. Thanks for taking the time to leave a review and for recommending us.
Best Regards,
Shade Station
Do not order from Shade Station.
Do not order from Shade Station.
I returned an order using their Royal Mail returns service. As I work long hours, I used a parcel locker late in the evening to return the package. Unfortunately, the parcel went missing while being returned.
Shade Station has refused to do anything and will not accept any liability. Royal Mail has also confirmed that, because the return was sent using Shade Station’s business account, Shade Station needs to make the claim for the missing parcel.
Despite this, Shade Station is refusing to take any action, leaving me out of pocket and unable to resolve the matter.
Very disappointing customer service and, based on my experience, I would strongly advise against ordering from them
13 August 2026
Unprompted review
Reply from Shade Station
Hi Karis,
We’re sorry to hear you’re disappointed with your experience.
We certainly did not intend for your return to go missing, and we understand how frustrating this situation must be. However, as the returned parcel has not been received by us, we’re unfortunately unable to process a refund for goods that have not been returned to our possession.
Our returns instructions specifically advise customers not to use parcel lockers for returns, and we’re sorry if this guidance was missed when sending your parcel.
We appreciate that this is frustrating, but we have to follow the appropriate process when a return does not reach us. We’re sorry that this has resulted in a disappointing experience.
Kind Regards
Shade Station
Reply from Shade Station
Glad to hear everything was straightforward for you. Thanks for taking the time to leave such a positive review.
Best Regards,
Shade Station
It was the first time i have ordered…
It was the first time i have ordered through shadestation and honestly i am very happy. I
Got myself the new ray ban x asap rocky frames with prescription and transitioning lenses and they are great! Were delivered i believe within a week after ordering. Hadnt needed to contact customer service or anything, so cant provide information on how that is, but i am very satisfied and would purchase with them again. The price was also very reasonable and i will definitely keep shade station on my top list for the next prescription glasses.
6 August 2026
Reply from Shade Station
It’s great to hear your first order with us went so well, and that you’re happy with your prescription glasses. Thanks for taking the time to share your feedback — we really appreciate it. We’re glad the delivery was prompt and that the pricing worked for you too. We’d be pleased to help again when you’re ready for your next pair.
Best Regards,
Shade Station
Excellent Customer Service
There were issues with the parcel missing thanks to (surprise surprise) Royal Mail. Jenna from the customer service team was extremely helpful, quick to respond and was very pro-active in finding and tailoring possible solutions. She even talked me through the production process and suggested that they could send out replacement with international delivery as I was travelling. Don't remember the last time I came across customer service that was genuinely helpful instead of just passing the buck.
Will definitely order with them again.
10 August 2026
Unprompted review
Reply from Shade Station
Thanks for taking the time to share this. It’s good to hear Jenna was able to help quickly and keep things moving when there was a problem with the parcel. We’ll make sure your feedback is passed on to her and the team. We really appreciate your kind words and look forward to helping again in future.
Best Regards,
Shade Station
Good price quick delivery
Good selection of sunglasses at very competitive prices.
My sunglasses came within a few days.
Overall I am very impressed and will definitely use Shade Station again
15 July 2026
Reply from Shade Station
Thanks for taking the time to leave such a positive review. It’s great to hear you were pleased with the selection and pricing, and that your sunglasses arrived quickly. We really appreciate your support and look forward to welcoming you back again.
Best Regards,
Shade Station
The delivery service was terrible
The delivery service was terrible, and the customer service when I complained took ages to reply.
6 August 2026
Reply from Shade Station
Thank you for sharing your feedback. It’s disappointing to hear that both the delivery and the response to your complaint fell short of expectations. We’d welcome the chance to look into this further and put things right offline.
Best Regards,
Shade Station
Reply from Shade Station
Thanks for taking the time to leave a review. It’s great to hear everything arrived quickly and without any issues. We really appreciate your feedback.
Best Regards,
Shade Station
Probably the 7th or 8th pair of glasses…
Probably the 7th or 8th pair of glasses I have bought from shade station always perfect and the customer service is unrivalled.
5 August 2026
Reply from Shade Station
It’s lovely to hear you’ve come back to us again and that your experience has been consistently positive. We really appreciate your continued support and kind words about our customer service.
Best Regards,
Shade Station
Reply from Shade Station
Thanks for taking the time to leave a review. We’re pleased to hear you were happy with the price and delivery service.
Best Regards,
Shade Station
Great customer service
I contacted customer services straight after placing more order because I wanted it on the first day of the delivery window I was given. They were very responsive and had my order out next day by upgrading the lens type (the lens I had chosen was not in stock).
5 August 2026
Reply from Shade Station
It’s great to hear our team could help get your order to you when you needed it. Thanks for taking the time to share your experience — we really appreciate it.
Best Regards,
Shade Station
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