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School Wear United Reviews 

748
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality and the wide selection of clothing sizes that cater wonderfully to children requiring non-standard measurements. People also deeply appreciate the remarkably fast delivery service, ensuring that ordered items arrive promptly and in pristine condition ready for school use. Some people were dissatisfied with receiving incorrect items or wrong sizes, noting that they had to cover return postage costs entirely on their own. A few consumers additionally mentioned occasional sizing inconsistencies or experiencing frustrating delivery delays when waiting for their packages to finally be delivered.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the brilliant quality, durable fabrics, and... See more

Quality

Consumers find quality to be a major highlight, with many reviewers praising the durable fabrics and... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting prompt arrivals and... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a significant split in... See more

Service

Reviewers highlight positive aspects of service, frequently praising prompt delivery and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Messaged company regarding parcel not being delivered when it should have been and they replied straight away. Order actually came same Dayi messaged so was very happy with service. Will definitely u... See more

Company replied

Rated 4 out of 5 stars

The quality and fit of the school shorts is really good. I think measuring the waist is a better idea than using age size. The delivery service does take quite some time though which I would say is t... See more

Company replied

Rated 4 out of 5 stars

I contacted the company as the order hadn’t arrived when it was due and they were very helpful. It came 1 day later and the quality of the pants are great. Definitely be buying from here again.

Company replied

Rated 5 out of 5 stars

Great choice of standard sizes and reasonably priced adjustments where needed. Only bought trousers but they seem well made time will tell. Delivery was fast with messages letting me know what was goi... See more

Company replied


Company details

  1. Clothing Store
  2. Clothing Wholesaler
  3. Outdoor Clothing and Equipment Shop
  4. Plus Size Clothing Store

Written by the company

Welcome to Schoolwear United, your trusted destination for high-quality, sustainable school uniforms and accessories. At www.schoolwearunited.co.uk , we make shopping for schoolwear simple, affordable, and ethical. Our carefully curated range includes everything from classic blazers and trousers to PE kits, footwear, and eco-friendly options, all designed with durability, comfort, and style in mind. We believe that great schoolwear should make a positive impact. That is why we are committed to sustainability, ethical sourcing, and quality craftsmanship. Every product includes clear details on fabrics, fit, and care instructions so you can make informed, confident choices. Our website is designed to make life easier for busy parents and schools. You can shop by school, category, or size with ease, and our detailed size guides help ensure the perfect fit the first time, reducing hassle and waste. At Schoolwear United, shopping is more than just a purchase. It is a partnership built on trust, quality, and care. We pride ourselves on exceptional customer service, secure payments, and reliable delivery, supported by a friendly UK-based team ready to help whenever you need us. Join thousands of families who choose Schoolwear United for school uniforms that last, fit beautifully, and support a more sustainable future. United in quality, comfort, and care for the next generation.


Contact info

4.2

Great

TrustScore 4 out of 5

748 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(748)

208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality products

Good quality products. Efficient service. Clear, easy to use website.

30 July 2026
School Wear United logo

Reply from School Wear United

Brilliant to hear you found the website easy to use and were pleased with both the quality and service, Joanne. We really appreciate your feedback.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

The trousers fit my son perfectly with…

The trousers fit my son perfectly with the measurements I sent. This amazing service stopped the stress of going around lots of different stores. They are made of quality material. Would highly recommend.

19 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Finding the right fit can be stressful, so it’s wonderful to hear that the measurements helped us find the perfect trousers for your son. We’re also pleased you’re happy with the quality. Thank you for recommending us, Deborah.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Great site to use

Great selection of items, fast delivery & wonderful service.

6 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Really pleased to hear you found a great selection and received your order quickly, Rachel. Your kind words about our service are much appreciated.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Really nice shirts and good quality

Really nice shirts and good quality, they also arrived very quickly I will use this company again 😊

23 July 2026
School Wear United logo

Reply from School Wear United

It’s great to hear you’re pleased with the quality of the shirts and that they arrived so quickly, Michelle. We look forward to helping you again.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Lovely clothes items really pleased …

Lovely clothes items really pleased Thank u

31 July 2026
School Wear United logo

Reply from School Wear United

We’re so pleased you’re happy with your new items, Zena. Thank you for taking the time to leave us a lovely review.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Great quality

Great quality. Excellent service.

23 July 2026
School Wear United logo

Reply from School Wear United

So pleased you were happy with both the quality and service, Janice. We really appreciate your feedback.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Professional and speedy delivery,dealt…

Professional and speedy delivery,dealt with query quick

23 July 2026
School Wear United logo

Reply from School Wear United

Lovely to hear that your order arrived quickly and your query was dealt with promptly. We appreciate your feedback, Patricia.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Decent schoolwear

Quick delivery, easy to return and helpful advice through chat when needed. Would buy from here again 🙂

12 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Great to hear everything went smoothly, from the quick delivery to the return and advice through our chat. We really appreciate your recommendation and look forward to helping you again

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Great experience

This is the first time I have orders form this shop (online). I made contact with the shop via WhatsApp they responded in an appropriate time with a very respectful and detailed solution to my query. Very polite and professional. The products have come and I am very pleased with the purchases the quality and range of sizes are great. I have two sons one who is average size and one who is way above his sizing but this shop has been able to supply lovely smart fitting trousers. I did have a return which was very easy and I have ordered more trousers.

12 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

It’s lovely to hear that we could help both of your sons find smart, well-fitting trousers. We know how difficult it can be to find good-quality schoolwear across a wider range of sizes, so your comments mean a great deal to us. We’re also pleased that our WhatsApp team answered your query clearly and that the return process was straightforward.

Thank you for ordering with us again, Claire.

Tom Reed
School Wear United Care Team

Rated 1 out of 5 stars

Not good

Not good

Send the wrong stuff
And the wrong size
And the tops wrong
And bottoms wrong
And missing jumpers

Of u can go to the shop not get online as it one thing after another should of been easy but got it all wrong and had to wait and not sending it back as it’s now have to do as need in time for school

28 July 2026
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Reply from School Wear United

We’re sorry again, Georgina. An error was made with your order, and we completely understand how frustrating that is when uniform is needed for school.

After you contacted us on WhatsApp, we offered several ways to put this right. We offered an exchange at the local store, which is around 1.2 miles away, a return label so the items could be sent back, and also offered for a member of our team to come out and exchange the items for you. Unfortunately, these options were not taken up, so we were not able to complete the exchange at the time.

School was still over two weeks away, so there was time for us to resolve this for you, but we do need the incorrect items back in order to exchange or replace them.

We apologise for the original mistake and for the inconvenience caused. If you still need help with the order, please contact us at sales@schoolwearunited.com look into it again.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Fast delivery ,good communication

Fast delivery ,good communication, Excellent quality gingham school dresses .At a very good price .

22 July 2026
School Wear United logo

Reply from School Wear United

It’s lovely to hear you were so happy with the gingham school dresses, Janet. We’re pleased the quality and price were both right for you, and that your order arrived quickly with good communication along the way.

Thanks very much for taking the time to leave us such positive feedback, it’s greatly appreciated.

Tom Reed
School Wear United Care Team

Rated 3 out of 5 stars

The short were ok but even though I…

The short were ok but even though I measured they didn't fit well. This resulted in me returning them at a cost of £4.50. as they advise to get tracking.

28 July 2026
School Wear United logo

Reply from School Wear United

Sorry to hear the shorts weren’t quite the right fit, Maureen, especially after you had taken the time to measure beforehand.

We do understand your frustration with the return cost as well. For returns due to sizing or fit, the return postage is normally the customer’s responsibility, and we recommend using a tracked service so there is proof of the parcel being sent back.

We appreciate your feedback and are glad the shorts themselves were otherwise okay.

Tom Reed
School Wear United Care Team

Rated 2 out of 5 stars

Ordered charcoal trousers and they sent…

Ordered charcoal trousers and they sent me black, even though labelled charcoal. There is no way school would accept these as they would instantly be identified as black. It’s a shame I’ve had to pay delivery and now pay for returns. Money down the drain

8 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

We’re sorry the colour wasn’t what you expected, Fi.

The trousers you ordered are our charcoal option, which is a very dark grey and can look almost black, especially in certain lighting. The fabric does have lighter grey tones through it, which you would not normally see in a true black trouser. We also offer a separate grey option, which is noticeably lighter.

We do appreciate that colour can be difficult to judge online, and we’re sorry these weren’t suitable for your school. We also understand your frustration at having paid delivery and then return postage when the shade wasn’t right for you.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Good quality

Good quality. Good price and correct sizing

27 July 2026
School Wear United logo

Reply from School Wear United

Really pleased to hear you were happy with the quality and price, Irini. Getting the sizing right is especially important with school uniform, so it’s great to know everything fitted as expected.

Thanks for taking the time to leave us your feedback, we really appreciate it.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Great School Uniform

I’m very happy with the school uniform I purchased. The quality is good, it fits well, and it looks smart and comfortable. It was also delivered in good condition. Overall, I’m pleased with my purchase and would recommend it.

26 July 2026
School Wear United logo

Reply from School Wear United

Really pleased to hear you were happy with the uniform, Richard. It’s great to know the quality, fit and overall look were all right for you, and that everything arrived in good condition too.

Thanks very much for the recommendation and for taking the time to leave such a detailed review. We really appreciate it.

Tom Reed
School Wear United Care Team

Rated 3 out of 5 stars

Great products

Great products, but charging for delivery and return made my product expensive!

25 July 2026
School Wear United logo

Reply from School Wear United

Thanks for your feedback, Michele. We’re really pleased you were happy with the products themselves.

We do understand your point about the delivery and return postage, as those costs can make an order feel more expensive when something needs to be sent back. We always try to keep our product prices as competitive as possible, while being clear about our delivery and returns charges before purchase.

We appreciate you taking the time to share your experience with us.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Perfect fit

High quality trousers that fit my son great. Usually can't get trousers to fit him but these fit great. Fast delivery. I would recommend this company.

8 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

It’s great to hear the trousers have worked so well for your son, Gareth, especially when finding the right fit has usually been difficult.

We’re also pleased they arrived quickly and that you were happy with the quality. Thanks very much for recommending School Wear United, we really appreciate it.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Good price quick delivery and good…

Good price quick delivery and good quality thank you recommended

7 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Lovely to hear everything went smoothly, Chloe. We’re pleased you were happy with the price, the quick delivery and the quality of your order.

Thanks as well for recommending us, it really does mean a lot to our team. We hope we can help you again next time you need school uniform.

Tom Reed
School Wear United Care Team

Rated 1 out of 5 stars

After 2 weeks the order was cancelled…

After 2 weeks the order was cancelled without saying why

22 July 2026
School Wear United logo

Reply from School Wear United

We’re sorry you were left waiting, Peter. The size you ordered was on backorder with our supplier and unfortunately the expected restock date kept being pushed back.

After the order had been outstanding for some time, our system automatically cancelled and refunded it rather than leaving you waiting indefinitely. We do appreciate that we should have communicated this more clearly and explained what was happening before the cancellation.

Please accept our apologies for the inconvenience and the lack of an update.

Tom Reed
School Wear United Care Team

Rated 4 out of 5 stars

The shoes arrived on time and were in…

The shoes arrived on time and were in good condition. I'd shop again.

3 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Really pleased to hear your shoes arrived on time and in good condition, Kofi. It’s always good to know everything went smoothly from ordering through to delivery.

We really appreciate your feedback and it’s great to hear you’d be happy to shop with us again. We look forward to helping you again in the future.

Tom Reed
School Wear United Care Team

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