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School Wear United Reviews 

748
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality and the wide selection of clothing sizes that cater wonderfully to children requiring non-standard measurements. People also deeply appreciate the remarkably fast delivery service, ensuring that ordered items arrive promptly and in pristine condition ready for school use. Some people were dissatisfied with receiving incorrect items or wrong sizes, noting that they had to cover return postage costs entirely on their own. A few consumers additionally mentioned occasional sizing inconsistencies or experiencing frustrating delivery delays when waiting for their packages to finally be delivered.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the brilliant quality, durable fabrics, and... See more

Quality

Consumers find quality to be a major highlight, with many reviewers praising the durable fabrics and... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting prompt arrivals and... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a significant split in... See more

Service

Reviewers highlight positive aspects of service, frequently praising prompt delivery and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Messaged company regarding parcel not being delivered when it should have been and they replied straight away. Order actually came same Dayi messaged so was very happy with service. Will definitely u... See more

Company replied

Rated 4 out of 5 stars

The quality and fit of the school shorts is really good. I think measuring the waist is a better idea than using age size. The delivery service does take quite some time though which I would say is t... See more

Company replied

Rated 4 out of 5 stars

I contacted the company as the order hadn’t arrived when it was due and they were very helpful. It came 1 day later and the quality of the pants are great. Definitely be buying from here again.

Company replied

Rated 5 out of 5 stars

Great choice of standard sizes and reasonably priced adjustments where needed. Only bought trousers but they seem well made time will tell. Delivery was fast with messages letting me know what was goi... See more

Company replied


Company details

  1. Clothing Store
  2. Clothing Wholesaler
  3. Outdoor Clothing and Equipment Shop
  4. Plus Size Clothing Store

Written by the company

Welcome to Schoolwear United, your trusted destination for high-quality, sustainable school uniforms and accessories. At www.schoolwearunited.co.uk , we make shopping for schoolwear simple, affordable, and ethical. Our carefully curated range includes everything from classic blazers and trousers to PE kits, footwear, and eco-friendly options, all designed with durability, comfort, and style in mind. We believe that great schoolwear should make a positive impact. That is why we are committed to sustainability, ethical sourcing, and quality craftsmanship. Every product includes clear details on fabrics, fit, and care instructions so you can make informed, confident choices. Our website is designed to make life easier for busy parents and schools. You can shop by school, category, or size with ease, and our detailed size guides help ensure the perfect fit the first time, reducing hassle and waste. At Schoolwear United, shopping is more than just a purchase. It is a partnership built on trust, quality, and care. We pride ourselves on exceptional customer service, secure payments, and reliable delivery, supported by a friendly UK-based team ready to help whenever you need us. Join thousands of families who choose Schoolwear United for school uniforms that last, fit beautifully, and support a more sustainable future. United in quality, comfort, and care for the next generation.


Contact info

4.2

Great

TrustScore 4 out of 5

748 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(748)

208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order was cancelled but not by me!

Order was cancelled without me knowing about it. Said I still wanted the product and was told they would get back to me! Still waiting!! Definitely do t want it now as I have sourced a pinafore from elsewhere. Terrible customer relations!

20 July 2026
School Wear United logo

Reply from School Wear United

We’re sorry for the poor communication here. The size you ordered has now been discontinued by the supplier, which is why we were unable to fulfil the order.

We should have made this clearer at the time and followed up with you properly after you contacted us. We completely understand your frustration, especially as you were left waiting for an update and have since had to source the pinafore elsewhere.

Please accept our apologies for the way this was handled.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Delivery on time

Delivery on time, bought a named product so quality should have been good and it was, price OK, all good.

21 July 2026
School Wear United logo

Reply from School Wear United

Glad to hear everything arrived on time and the product was just what you expected, Nick. Thanks for taking the time to leave us a review.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Just what I ordered and a quick service

Just what I ordered and a quick service

18 July 2026
School Wear United logo

Reply from School Wear United

That’s really kind of you, Monika. We’re glad you were happy with everything and appreciate you leaving us such a lovely review.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Great service

Great service

11 July 2026
School Wear United logo

Reply from School Wear United

Thanks David, really glad you were happy with the service. We appreciate you taking the time to leave us a review.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Second time ordering from here- school…

Second time ordering from here- school trousers are perfect fit, excellent quality and quick delivery!
Charcoal grey elastic waist for my son who struggles with the hook & eye fastening-this has made school life so much easier and less stressful- highly recommended

31 July 2026
Unprompted review
School Wear United logo

Reply from School Wear United

This is lovely to read, Ciara. We’re so pleased the trousers have worked well for your son, especially with the elastic waist making school mornings that bit easier and less stressful.

It means a lot that you came back to order from us again, and we really appreciate the recommendation.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Excellent quality and great fit

Excellent quality and great fit. Fast delivery

10 July 2026
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Reply from School Wear United

Lovely to hear the quality and fit were both right, Fiona. We’re also glad your order arrived quickly, as we know school uniform is always easier when delivery is straightforward.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Was fast delivery with the other…

Was fast delivery with the other company the school use to use u would always have to wait ages for what u ordered

11 July 2026
School Wear United logo

Reply from School Wear United

Glad your order arrived quickly, Vicki. We know school uniform can be stressful when you’re left waiting around, so it’s great to hear the delivery was much faster this time.

Thanks for choosing us and for leaving your review.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Excellent service!

Easy navigating and finding what I wanted on website, items packed well and received within a few days.
Will easily shop here again!

27 July 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Easy to find, well packed and delivered within a few days is just what we want for our customers, Jenny. Really pleased your order went smoothly and that you’d be happy to shop with us again.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Finally found the perfect pair of school trousers

I searched everywhere for a pair of school trousers for my son. The supermarket brands were no good as the measurements were based on age and the legs were far too long! I ordered a pair from here in the correct age range late on a Thursday and they'd arrived by Monday! The quality of the trousers are excellent, they fit my son's larger frame and the length is perfect! Having measurements by waist is so much more accurate. Thank you!

3 July 2026
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Reply from School Wear United

This is exactly why we focus so much on proper waist and length measurements, Danielle. Supermarket sizing can be tricky when age ranges don’t match a child’s actual shape, so we’re really glad the trousers fitted your son well and arrived quickly.

It’s great to hear the quality, larger fit and length were all right for him. Your feedback will be so helpful for other parents in the same position.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Ordered a pair of made to measure plus…

Ordered a pair of made to measure plus size trousers as was struggling to find some that fit and they are perfect ordered a second pair straight away

23 July 2026
Unprompted review
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Reply from School Wear United

That’s exactly what we like to hear, Andrew. Finding plus size trousers that fit properly can be a real challenge, so we’re glad the made to measure pair worked so well for you.

Ordering a second pair straight away is the best compliment, and we really appreciate your trust in us.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Reasonable priced

Reasonable priced , quick delivery and just as described.Ordered 4 skirts and made up with quality.

9 July 2026
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Reply from School Wear United

Four skirts arriving quickly and being just as described is great to hear, Jenny. We’re really glad you were happy with the quality and felt they were reasonably priced.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Excelent experience all round

Website easy to use, prices very competitive and prompt delivery! 10/10.
The polo shirts I ordered are excellent quality and I will be obtaining more in the near future.

20 July 2026
Unprompted review
School Wear United logo

Reply from School Wear United

A 10/10 review is always lovely to read, Steve. We’re glad the website was easy to use, the prices felt competitive and the delivery was prompt.

It’s especially good to hear the polo shirts were excellent quality. We’ll be very happy to help when you’re ready to order more.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Very good product for the kids

Very good product for the kids. As they keep dropping off so it won't break or tear.

5 July 2026
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Reply from School Wear United

Kids can be tough on everyday school items, so it’s great to hear this has held up well for you, Mani. We’re glad the product feels strong enough for daily use and that you’re happy with it.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Brilliant skirt and fast delivery

Brilliant skirt and fast delivery

27 June 2026
School Wear United logo

Reply from School Wear United

Really pleased the skirt was just right, Sarah. Fast delivery always helps when school uniform is needed, so it’s great to hear everything arrived quickly.

Tom Reed
School Wear United Care Team

Rated 3 out of 5 stars

Sent wrong size helpline not very…

Sent wrong size helpline not very helpful wanted me to send back ( I had to pay to return) wait 14 days for refund then
re-order That’s me paying for another delivery what’s to say they didn’t send wrong size again.

30 June 2026
School Wear United logo

Reply from School Wear United

Sorry this felt frustrating, Tanya. We can understand why you would not want to pay again or risk the same issue happening twice.

I’ve checked the order and the size selected at checkout was **8-9 Years** in grey. If a different size was received, then that is something we need to put right. In cases where we have sent the wrong item or wrong size, we would not expect the customer to be left out of pocket for the return.

Please contact us with a photo of the size label or packaging so we can check this properly and help resolve it for you.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars
School Wear United logo

Reply from School Wear United

Really glad you were happy with everything, Terry. Thanks for taking the time to leave us a review, it means a lot.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Great service

Great service, very prompt delivery.

29 April 2026
School Wear United logo

Reply from School Wear United

Prompt delivery and good service are always lovely to hear. We’re pleased your order arrived quickly and that you had a positive experience with us.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Great material

Great material, vibrant colours and well packaged!

7 July 2026
Unprompted review
School Wear United logo

Reply from School Wear United

The material, colours and packaging are all important details, so it is great to hear these stood out to you, Ash. We’re really pleased you were happy with your order.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Happy with the service

Happy with the service.
Website easy to navigate. I called with a query and the person was friendly and helpful in providing information.
Quality of school uniform is good and reasonably priced.
The order was dispatched promptly and received delivery very quickly.
Would recommend and order from here again.

16 June 2026
School Wear United logo

Reply from School Wear United

It is lovely to hear you had such a smooth experience with us. We’re pleased the website was easy to navigate, our team were helpful when you called, and that the uniform quality and pricing met your expectations.

Fast dispatch and reliable service matter a lot to families, so your recommendation really means a great deal to us. We’ll be happy to help again whenever you need school uniform.

Tom Reed
School Wear United Care Team

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