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School Wear United Reviews 

748
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality and the wide selection of clothing sizes that cater wonderfully to children requiring non-standard measurements. People also deeply appreciate the remarkably fast delivery service, ensuring that ordered items arrive promptly and in pristine condition ready for school use. Some people were dissatisfied with receiving incorrect items or wrong sizes, noting that they had to cover return postage costs entirely on their own. A few consumers additionally mentioned occasional sizing inconsistencies or experiencing frustrating delivery delays when waiting for their packages to finally be delivered.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the brilliant quality, durable fabrics, and... See more

Quality

Consumers find quality to be a major highlight, with many reviewers praising the durable fabrics and... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting prompt arrivals and... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a significant split in... See more

Service

Reviewers highlight positive aspects of service, frequently praising prompt delivery and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Messaged company regarding parcel not being delivered when it should have been and they replied straight away. Order actually came same Dayi messaged so was very happy with service. Will definitely u... See more

Company replied

Rated 4 out of 5 stars

The quality and fit of the school shorts is really good. I think measuring the waist is a better idea than using age size. The delivery service does take quite some time though which I would say is t... See more

Company replied

Rated 4 out of 5 stars

I contacted the company as the order hadn’t arrived when it was due and they were very helpful. It came 1 day later and the quality of the pants are great. Definitely be buying from here again.

Company replied

Rated 5 out of 5 stars

Great choice of standard sizes and reasonably priced adjustments where needed. Only bought trousers but they seem well made time will tell. Delivery was fast with messages letting me know what was goi... See more

Company replied


Company details

  1. Clothing Store
  2. Clothing Wholesaler
  3. Outdoor Clothing and Equipment Shop
  4. Plus Size Clothing Store

Written by the company

Welcome to Schoolwear United, your trusted destination for high-quality, sustainable school uniforms and accessories. At www.schoolwearunited.co.uk , we make shopping for schoolwear simple, affordable, and ethical. Our carefully curated range includes everything from classic blazers and trousers to PE kits, footwear, and eco-friendly options, all designed with durability, comfort, and style in mind. We believe that great schoolwear should make a positive impact. That is why we are committed to sustainability, ethical sourcing, and quality craftsmanship. Every product includes clear details on fabrics, fit, and care instructions so you can make informed, confident choices. Our website is designed to make life easier for busy parents and schools. You can shop by school, category, or size with ease, and our detailed size guides help ensure the perfect fit the first time, reducing hassle and waste. At Schoolwear United, shopping is more than just a purchase. It is a partnership built on trust, quality, and care. We pride ourselves on exceptional customer service, secure payments, and reliable delivery, supported by a friendly UK-based team ready to help whenever you need us. Join thousands of families who choose Schoolwear United for school uniforms that last, fit beautifully, and support a more sustainable future. United in quality, comfort, and care for the next generation.


Contact info

4.2

Great

TrustScore 4 out of 5

748 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(748)

208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A disappointing experience.

The items we ordered were nowhere near similar in size to other retailers and were far too small. Additionally the quality of the finish was not good, the seam of the trousers we bought was really bulky and poorly constructed. When we returned the items, we had to pay for postage as the company did not provide a returns label or QR code. All in all it was a very disappointing experience.

22 August 2026
School Wear United logo

Reply from School Wear United

We’re sorry the trousers were unsuitable and that the overall experience left you disappointed, Samantha.

Sizing can vary between manufacturers, which is why we provide measurements on our product pages, but we appreciate how frustrating it is when an item fits very differently from what you expected. We’re also concerned to hear about the bulky seam and poor finish.

Customers normally cover return postage when an item is the wrong size or unsuitable. However, if an item appears faulty, we ask customers to contact us so we can assess it, and we would not leave them out of pocket for reasonable return postage where a fault is confirmed.

We’re sorry we did not have the opportunity to resolve the quality concern for you before the items were returned.

Tom Reed
School Wear United Care Team

Rated 3 out of 5 stars

8-9 years not enough from gusset to…

8-9 years not enough material from gusset to waistband so if bent over showed his bum 9-10 years went way past his waist (nearly to his nipples) good quality though

22 August 2026
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Reply from School Wear United

We’re sorry neither size gave your son a comfortable fit, Bev, although we’re pleased you found the quality good. Children’s proportions can vary, which can make standard age sizing difficult. We also offer Plus Size and Sturdy Fit trousers, designed with extra room around the waist and seat with a more proportionate leg length. Please email [sales@schoolwearunited.com](mailto:sales@schoolwearunited.com) with his measurements and we’ll be happy to recommend the most suitable style and size.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Fantastic customer care

Fantastic customer care. More then helpful. Highly recommend

21 August 2026
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Reply from School Wear United

Your recommendation means a lot to us, Rachel. We’re so pleased our team could be helpful and provide the level of care you deserved.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Good delivery time and quality

Good delivery time and quality

3 September 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Glad to hear your order arrived promptly and you were happy with the quality. We appreciate your feedback.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Fully satisfied with their service

Fully satisfied with their service

19 August 2026
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Reply from School Wear United

We’re really pleased you were fully satisfied with the service you received, Hayley. Thank you for your feedback.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Great product and fast delivery.

Great product and fast delivery.

11 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Good to hear you were pleased with your order and that it arrived quickly. Thank you for leaving us a review.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Helpful and professional dealing with our incompetence in ordering late

We were late in ordering a backpack for my grand daughter to start school. I reached out to Scool wear United, and they were very helpful and professional, replying to a message at 9pm.

2 September 2026
Unprompted review
School Wear United logo

Reply from School Wear United

No incompetence at all, Bob, these things happen! We’re just glad we could help with your granddaughter’s backpack in time for school. Thanks for your kind words about the service you received.

Tom Reed
School Wear United Care Team

Rated 1 out of 5 stars

Disappointment

I've ordered school uniforms etc as an express delivery that failed to be deliver. My parcel went missing, company confirmed parcel being delivered elsewhere, but couldn't figure out where exactly, I've been advised to walk around and ask (all I've had was a delivery pic of a bottom of the door, so could be literally any door).
Once you pay, they quite frankly don't care whether it's you or someone else who receives your goods. Absolutely shocking to be targeting parents of young kids.

23 July 2026
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Reply from School Wear United

We’re sorry your express order was not delivered directly to you and understand how frustrating this must have been.

Having checked the delivery, Royal Mail left the parcel with a neighbour and provided a photograph of the door. We suggested checking nearby because the image indicated where it had been left, not because we expected you to search without any guidance. A member of our team also visited the flats and knocked at both your address and the neighbour’s door, but unfortunately nobody answered at the time.

We’re genuinely sorry this experience left you feeling that we did not care. We did investigate the delivery and made an in-person attempt to help locate your parcel.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Highly recommend

Easy to navigate website, very quick delivery and amazing customer service. The quality of products is brilliant to, will be using again. Thank you.

23 August 2026
Unprompted review
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Reply from School Wear United

From ordering to delivery, it’s great to know everything went smoothly. Your lovely comments about our customer service and product quality mean a lot to the team. We’ll be happy to welcome you back, Frederica.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Finally .....

1st pair of trousers that fit my grandson who is on the well built size and not have to take anything off the leg and in proportion as a fit,also Teflon quality makes them comfortable and durable,recommended
Thank you

25 August 2026
Unprompted review
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Reply from School Wear United

Finally finding trousers that fit properly without needing the legs altered must be a relief! We’re pleased the proportions work so well for your grandson and that you’re happy with the comfortable, durable quality. Thanks for recommending us, Mark.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Fast delivery and perfect fit

Fast delivery and perfect fit! After ordering several pairs of trousers from other retailers and non of them fitting quite right, I came across School Wear United. My teenage son likes to play football at school so I wanted trousers that would allow some movement without ripping and School Wear United fit the bill perfectly.

20 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

It sounds like those trousers have passed the football test! We’re really pleased your son finally has a comfortable fit that gives him room to move, especially after you had tried so many other pairs. Thanks for sharing your experience, Louise.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

No luck in finding trousers

Wasn't having much luck with school trousers... had just about given up, these trousers are perfect 👌 great communication arrived on time. Will be making another order

19 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Finding the right school trousers can be a real challenge, so we’re really pleased these were the perfect fit, Kelly. Great to hear the communication and delivery were spot on too. We look forward to your next order!

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

I am so glad I found School Wear United…

I am so glad I found School Wear United for my sons school uniform.
I was really struggling to find clothes at his size because we have weight problem. I also used the very useful tool you have,I just enter his measurements and you recommended me the right size,it suits him well. A little bigger,but we might have problem with the smaller size, so I am not complaining. Very good quality clothes . Easy to order, fast delivery.My parcel arrived earlier than the estimated time. I highly reccomend School Wear United. I will definitely choose you again.

12 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

We know how stressful it can be to find school uniform that fits comfortably, so it’s wonderful to hear our sizing tool helped you choose the right size for your son. A little growing room is always handy too! We’re also pleased you found the clothes good quality and that your parcel arrived earlier than expected. Thank you for recommending us, Joanna, and we’ll be happy to help you again.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Great service and good quality of clothing

Great service and good quality of clothing. Quick delivery

24 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Lovely to hear you were pleased with the quality, service and quick delivery, Wendy. We appreciate you taking the time to leave us a review.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Excellent service

23 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thank you, Marisa. We’re glad you were happy with the service you received.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Excellent experience

Amazing service as well as quality of the product is also good . They also answer the questions of customers by what’s app that is very helpful for us.

21 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

So pleased you were happy with both the service and the quality of your order, Aman. It’s also good to know you found our WhatsApp support helpful when you had questions. We really appreciate your feedback.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

uality prboduct very happy with the…

Quality product very happy with the bowls arm will make life easier thanks very. Regards Brian.

11 August 2026
School Wear United logo

Reply from School Wear United

Glad to hear you’re happy with the quality, Brian, and that the bowls arm will make life a little easier. Thank you for your kind feedback.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Excellent for sizes, and quality

Easy ordering, good range of sizes. With shirts having different neck sizes and trousers were you can choose waist and leg lengths. Brilliant when your child doesn't fit the 'standard '
Reasonable prices, good quality and my order arrived quickly.

15 August 2026
Unprompted review
School Wear United logo

Reply from School Wear United

It can be so difficult finding school uniform when standard sizing just doesn’t work, so we’re really pleased our choice of neck, waist and leg measurements made ordering easier. It’s also great to hear you were happy with the quality, prices and quick delivery. Thank you, Stephanie.

Tom Reed
School Wear United Care Team

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