Great value for money, did i 'need' it? Probably not but good to have. One concerning issue I had after inserting SIM, I started receiving messages from someone chasing an unpaid debt! Thankfully i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Order process straight forward. Sim delivered on time. Sim is working well, Cannot say much until about post service until any issue arise during the term of contract. Hope this helps.
Great value eSim, so good I bought another. The only reason I have taken off a star is that the original eSim was not initially activated. It took me persuading via a few emails to get it going. Als... See more
Company replied
SIM card price, data allowance and validity period were clear when ordering. SIM card arrived promptly and has worked without any problems. Scancom has been a good service for obtaining backup conne... See more
Company replied
Company details
Written by the company
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Contact info
18a park house, meridian business park, east link, LE19 1WZ, Leicester, United Kingdom
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
4.2
Great
562 reviews
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Replied to 80% of negative reviews
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The customer service is pretty good
Scancom customer service is pretty good.
DPD, the delivery company, didn't deliver my sim. And it has the worst customer support, which is just a robot.
Luckily I had my issue solved by Scancom via email. They usually answer within minutes.
11 March 2026
Unprompted review
Reply from Scancom
Thanks for your feedback! We're sorry to hear about the delivery issue, but glad our team was able to resolve it quickly for you. We really appreciate your support!
Very good price and coverage fast…
Very good price and coverage fast internet on the go and home
23 February 2026
Reply from Scancom
Thanks for your review! We're glad you're happy with the price, coverage, and fast internet both at home and on the go.
Reply from Scancom
Thanks for your great feedback! We're glad you were happy with the updates, fast dispatch, and your purchase.
Great SIM Card package.
Great SIM Card package.
Arrived very quickly, well recommended Scancom for Data Cards anyday
4 March 2026
Reply from Scancom
Thanks for your great review! We're glad your SIM card arrived quickly and that you’re happy with the service—really appreciate the recommendation!
Three data SIM, pre-paid
Bought a pre-pid Three data SIM, it arrived next day and has worked without issue for a week in the mobile router it was intended for.
3 March 2026
Reply from Scancom
Thanks for your feedback! We're glad your Three data SIM arrived next day and has been working perfectly in your router.
Reply from Scancom
Thanks for your great review! We're glad you were happy with the fast and efficient delivery of your SIM card.
Reply from Scancom
Thanks for your feedback! We're glad you were happy with the speedy delivery and good customer service.
Only little gripe is that there is…
Only little gripe is that there is nowhere on the packaging or sim that i can find a written expiry date of the data sim even though it is suppose to be 2028. I assume the invoice is evidence enough.
23 February 2026
Reply from Scancom
Thanks for your feedback! We're glad you're happy with the service. Please email support@scancom.co.uk
with your reference and we will get this sorted for you.
Awesome pre-loaded data sim cards
Amazing pre-loaded data sim cards. Thank you for delivering on time and works as described. Great!
23 February 2026
Reply from Scancom
Thanks for your great feedback! We're glad your pre-loaded data SIM arrived on time and is working exactly as described.
Reply from Scancom
Thanks for your feedback! We're glad you found it good value and that delivery arrived in a decent timeframe.
First class service again next day…
First class service again next day delivery and just pop it in works great
25 February 2026
Reply from Scancom
Thanks for your great review! We're glad you’re happy with the next day delivery and that everything worked perfectly straight away.
I must be Scancom's nearest residential…
I must be Scancom's nearest residential customer. We probably use the same mobile mast! I purchased one of their value prepaid data Sims, which are excellent value and provide a very economic alternative to traditional broadband. The ordering process was very simple and the delivery was super fast! I shall definitely use the company when my existing SIM expires next year. Outstanding service from a local company!
4 September 2025
Reply from Scancom
Thanks for your fantastic review! We're glad you found the ordering process simple, delivery super fast, and the SIM great value as an alternative to broadband. Really appreciate your support!
Great price for data SIM
Great price for data SIM. Fast and secure delivery so highly recommend
25 February 2026
Reply from Scancom
Thanks for your great feedback! We're glad you found it a great price and were happy with the fast, secure delivery. Appreciate the recommendation!
Poor service and item never delivered
Ordered a simcard over 1 week. Item never arrived and DPD can't track item. Had message item was delayed for over 1 week ago. Scancom supposed to send replacement but never did. Never answer the phone. Poor customer service & wasted my time. I wouldn't not recommend this poor service to anyone
23 February 2026
Unprompted review
Reply from Scancom
Thanks for your feedback—we’re very sorry to hear about the delivery issues and the experience you’ve had with support. Please email support@scancom.co.uk with your reference and we will get this sorted for you.
Flexible range of SIMs and excellent Customer services.
The required SIM plan was available for a trip abroad. Customer services were very helpful in answering my questions.
24 February 2026
Reply from Scancom
Thanks for your feedback! We're glad the SIM plan worked well for your trip and that our customer service team was able to help with your questions.
Reply from Scancom
Thanks for your great feedback! We're glad you were happy with the deal and next day delivery.
Easy to purchase fast delivery and…
Easy to purchase fast delivery and works really well
23 February 2026
Reply from Scancom
Thanks for your feedback! We're glad you found it easy to purchase, fast to deliver, and working really well.
Excellent Support
First SIM I ordered was lost by the carrier, notified Scancom and they dispatched a replacement immediately. Using it now in my new 5g router. Test of a good company is how they deal with customer issues. Would recommend both on price and outstanding service.
23 February 2026
Reply from Scancom
Thanks for your great review! We're glad the replacement was sent quickly and that you're now up and running with your 5G router. We really appreciate your recommendation and kind words about our service.
The sim card is great however i…
The sim card is great however i received no rezponse when i asked for a detailed quote.
23 February 2026
Reply from Scancom
Thanks for your feedback! We're glad you're happy with the SIM card. Please email support@scancom.co.uk
with your reference and we will get this sorted for you.
Excellent service and a great way to…
Excellent service and a great way to get the most over 4g or 5g when you are remote and struggle with no fibre broadband
23 February 2026
Reply from Scancom
Thanks for your great feedback! We're glad you're enjoying the service and finding it a useful solution when fibre broadband isn’t available.
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