Great value for money, did i 'need' it? Probably not but good to have. One concerning issue I had after inserting SIM, I started receiving messages from someone chasing an unpaid debt! Thankfully i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Order process straight forward. Sim delivered on time. Sim is working well, Cannot say much until about post service until any issue arise during the term of contract. Hope this helps.
Great value eSim, so good I bought another. The only reason I have taken off a star is that the original eSim was not initially activated. It took me persuading via a few emails to get it going. Als... See more
Company replied
SIM card price, data allowance and validity period were clear when ordering. SIM card arrived promptly and has worked without any problems. Scancom has been a good service for obtaining backup conne... See more
Company replied
Company details
Written by the company
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Contact info
18a park house, meridian business park, east link, LE19 1WZ, Leicester, United Kingdom
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
4.2
Great
558 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 week
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Reply from Scancom
Thank you for your review! We're really pleased to hear you were happy with our service and quick dispatch.
We appreciate your feedback and hope to be of service again in the future.
Reply from Scancom
Thank you for your review! We're really pleased to hear you found the service easy to use and great value.
We appreciate your feedback and hope to be of service again in the future.
Best value for data sim
I ordered an e sim but the QR code didn’t work they then sent me a sim and I was able to convert to an e sim. Best value for data sim good network coverage. I would definitely recommend scancom.
27 May 2026
Reply from Scancom
Thank you for your review! We're really pleased to hear that we were able to get you up and running and that you're now enjoying good network coverage and great value from your data SIM.
We appreciate your feedback and recommendation, and we're glad everything was ultimately resolved for you. If you need any further help in the future, we're always here to assist.
Trained support BOTs that tell lies, go elsewhere
I ordered a data sim and it simply did not work so started using the contact details to ask for assistance, almost 2 months later I am no further on as they use a BOT named Clifton. After quite a few really silly replies I asked if I could be referred to a human support person and someone came back to me claiming to be human so I tested it and asked it for the price of fish compared to a Sim card and it (the human) wrote an essay comparison. I would avoid this company as the support sucks and they are using trained bots to tell lies without any access to real support. It cannot be right that the support bot tells bare faced lies. I have written a report to OfCom and will be making a complaint about the trained liars. Do yourself a favour and find a real supplier that has some decency and standards
8 April 2026
Unprompted review
100% spot-on product from Scancom
100% spot-on product from Scancom.
Bought the 1000GB SIM card, straight into a router, off we went. Delivered the very next day.
Small issue of my own making. They replied back the very next day, and it was sorted.
Can't ask for anything else. Product 100%, service 100%.
I've recommended to a number of people who have gone back and purchased the same item.
1 June 2026
Reply from Scancom
Thank you so much for your fantastic review and recommendation! We're delighted to hear your SIM worked straight away in your router, was delivered quickly, and that we were able to help resolve your query promptly.
We really appreciate your continued support and recommendations to others. It means a great deal to us, and we're always here if you need anything in the future.
A fantastic deal
I got a great deal on 25gb data every month for 23 months, now using 2 x sim cards in 4g solar cameras, monitoring wildlife. Let's look forward to a long term relationship. I will highly recommend and certainly be back for more. Thank you
1 June 2026
Reply from Scancom
Thank you for your wonderful review! We're really pleased to hear you're getting great use from your SIMs in your 4G solar cameras and that everything is working well for your wildlife monitoring.
We truly appreciate your recommendation and are delighted to hear you're planning to continue with us long term. Thank you for choosing Scancom, and we look forward to supporting you again in the future.
Reply from Scancom
Thank you for your review! We're really pleased to hear everything was perfect.
We appreciate your feedback and hope to be of service again in the future.
Scamcom
Ordered two business SIM cards, none of them worked. Waited for a few days for activation etc.
Called Three who informed me those SIM cards were not supposed to be resold and had been disabled.
5 June 2026
Unprompted review
Reply from Scancom
Thank you for your feedback. We are authorised resellers of Three, so this is not an issue. Please can you let us know via email the two business sims you're waiting on? Potentially they may need a network refresh, but we can definitely sort this from our side. Thank you.
Scancom
First class experience great value for money and quick delivery superb thank you.
29 May 2026
Unprompted review
Reply from Scancom
Thank you for your great review, Michael! We're delighted to hear you had a first-class experience and were happy with the value for money and quick delivery.
Exceptional service from the entire…
Exceptional service from the entire Scancom team.
They respond to emails incredibly quickly and always deliver promptly. The level of professionalism, communication, and customer support has been outstanding throughout. If I could give more than 5 stars, I would.
Thank you to everyone at Scancom for your excellent service and support!
29 May 2026
Reply from Scancom
Thank you so much for your fantastic review and kind words about the team! We're delighted to hear you've been so pleased with our service, communication, and prompt support.
We really appreciate your feedback and your support means a great deal to us. Thank you for choosing Scancom, and we look forward to continuing to support you in the future.
Excellent speed
Excellent speed, fair price, and quick response.Thank you very much. Thank you for being you.
29 May 2026
Reply from Scancom
Thank you for your great review! We're really pleased to hear you're happy with the speed, price, and our quick response.
We really appreciate your kind feedback and support, and we're glad to be of service to you.
Great Service
They sent the SIM using DPD which arrived promptly the next day. The help desk was very responsive when I had questions while I was getting the SIM activated. Great service.
3 June 2026
Unprompted review
Reply from Scancom
Thank you for your great review! We're really pleased to hear your SIM arrived promptly with DPD and that our help desk was able to support you quickly during activation.
We really appreciate your feedback and are glad you had a positive experience with our service. We’re always here if you need any further assistance.
Reply from Scancom
Thank you for your review! We're pleased to hear the product was as described.
We appreciate your feedback and hope to be of service again in the future.
Excellent prices and the quickest…
Excellent prices and the quickest customer services responses around
27 May 2026
Reply from Scancom
Thank you for your great review! We're really pleased to hear you're happy with our prices and that you've found our customer service responses to be quick and helpful.
We really appreciate your feedback and hope to be of service again in the future.
Good product for a great price and…
Good product for a great price and quick delivery. Will use again.
27 May 2026
Reply from Scancom
Thank you for your great review! We're really pleased to hear you're happy with the product, pricing, and quick delivery.
We appreciate your feedback and look forward to serving you again in the future.
Brilliant budget SIMs
Bought a couple of SIMs from Scancom. Really good value, fast and reliable. I had to use their technical support to diagnose an issue with my laptop and they resolved it right away. I highly recommend them.
29 May 2026
Unprompted review
All Good 2nd Purchase no issues highly…
All Good 2nd Purchase no issues highly recommended 👌 5 star Service
26 January 2026
Scancom EE Unlimited Data Sim
I am on my third Scancom EE Unlimited Data Sim Card and previous experiences have been good. However following a rec ent service outage I am no longer able to connect to Facebook, neither is anyone else who uses my EE 4G router. I have tried a new router but still cannot connect. I have used a Vodaphone sim card in my router and can connect to Facebook so I believe the router is OK and the problem is at EE's end. I cannot contact EE direct as I do not have a contract with them. I have reached out to Scancom via Email, they acknowledge the query then do nothing.
Their customer service is hopeless. If only you could speak with someone!
27 May 2026
Unprompted review
Reply from Scancom
Hi William,
Thank you for this feedback. Apologies for the experience. This is not acceptable. Please can you re-email our team at support@scancom.co.uk with your SIM details and this review as reference, and we can then potentially remove the adult filter on the EE SIM card that you have, as I suspect that this is the issue.
Bought 2 sims and both stopped working…
Bought 2 sims and both stopped working after 1 month.
No eay to speak or chat to anyone
25 May 2026
Unprompted review
Reply from Scancom
Thank you for your feedback. We are authorised resellers of Three, so this is not an issue. Please can you let us know via email the two business sims you're waiting on? Potentially they may need a network refresh, but we can definitely sort this from our side. Thank you.
Staff very helpful but order lost twice
5 May 2026
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