Sassy Scents Reviews 

7,675
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality and long-lasting fragrances across the board, especially emphasizing the wonderful wax melts and room sprays. Many consumers also thoroughly enjoy receiving the monthly subscription boxes, describing them as wonderful monthly surprises that consistently offer great value for money. Some reviewers were not happy with shipping delays, noting that their packages took a long time to arrive or suffered from missing items. Additionally, a few people mentioned experiencing unexpected deliveries or encountering frustrating technical issues when trying to manage their active subscriptions online.

What people talk about most

Product

People report positive experiences with products, frequently highlighting the incredible variety of... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are thoughtfully made, high... See more

Subscription

Customers report positive experiences with subscription options, praising the fantastic value, beautiful... See more

Order

Users describe ambiguous interactions with order, reflecting a stark split in customer satisfaction. While... See more

Value for money

Consumers find value for money to be exceptionally positive, praising the affordable prices and starter... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had my seventh subscription box, and I am obsessed! I look forward to getting my box through the post every month, and I find that it lasts me ages! I appreciate that you can skip boxes if you fi... See more

Rated 5 out of 5 stars

Absolutely outstanding products! The cashmere cleanse powder worked absolutely amazingly when our dog was unwell, completely removed the smells from the sofa, where she had been unwell. You wouldn'... See more

Rated 5 out of 5 stars

Fantastic products!! Been wanting a decent carpet refresher for years which doesn’t affect my dogs skin. I have finally found one. Thank you Sassy for the amazing products the scents are beautiful,... See more

Rated 5 out of 5 stars

I have been buying sassy products for the last year and recently decided to give the subscriptions a try. Absolutely love getting the monthly boxes, it’s such a great way to try out new scents and I’v... See more


Company details

  1. Candle Store
  2. Beauty Product Supplier
  3. Toiletries Store

Written by the company

Wax melts and home fragrance products to make a statement in your home. Quality, strong smelling products that every home needs! We aim to connect people and memories through love of fragrance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,675)

428 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered the subscription box

I ordered the subscription box, the first one arrived with a free bundle, the wax melts smell divine and the room sprays freshen up a room instantly. And as for the whipped soaps they were luxurious and smell amazing!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I get a subscription box every month and I am so pleased with them. Prompt delivery, everything smells amazing especially the whipped soaps. There's always a well thought out selection of wax melts that are devine. Highly recommend.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

I love Sassy Scents

I love Sassy Scents, the range and variety of products is great. The soaps and scrubs are lovely and they make your skin feel nice and soft, I sometimes find my skin gets a bit dry after some bath products but not with these. The wax melts and room sprays are divine, some gorgeous scents and unique blends - I use them every day and night!
The team at Sassy have worked so hard to create a community and its nice to have that, it makes the company feel like a friend.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

The body washes smell so amazing and also the melts and spray I get a different one every month and love them all so far

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Love love love Sassy Scents

My experience with Sassy Scents is amazing, if i ever have a queery about delivery, i just email them as Sassy and they get back to me quickly and sort my queery out, I love when I receive my subscription box, its just a box of absolute happiness, my favourite wax melt is Desert Rose, absolutely beautiful, the whipped soaps are just delectable they leave my skin smelling gorgeous and moisturised, the room sprays are stunning, my favourite is wild flowers, it makes my whole house smell gorgeous, clean and bright. I love Sassy Scents, my daughter loves the whipped soaps too, she says she loves them as they make her feel pampered. The delivery is fast and on time, the customer service is quick and so friendly 💓 its a lovely company they should be so proud

16 November 2025
Unprompted review
Rated 5 out of 5 stars

What a sassy discovery

What a sassy discovery! Let's talk whipped soap first. It was harder than I expected in the tub, but get it out and onto either your body or scrunchie, now breathe, let the scent fill you and the feeling of smooth creamy lather cover you. Rather delightful! I have used the wax melts, whole house smells delicious and it lasts. The room spray and odour spray work very well, a small spray goes a long way! I have only used the sprinkle powder for one thing, a washing machine tub clean. Thought I would give it a try, never buying tub cleaner again, try it, my machine smells wonderful you want to squeeze in and settle down enveloped in the scent. So should you purchase it? If you want to smell divine, have a welcoming aromatic house, (even with three dogs) and a damn clean washing machine, all of this is covered, be sassy, join the fragrance fans!!!

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Bloody brilliant…

Got my delivery of 2 wax melts and a fabric/room spray thos morning. Used the spray on my hoover bag, I have a kirby with the fabric bag cover which when I normally used my hoover filled the room with doggy smell, with the spray, its gone and I just get the scent of the spray. Absolutely brilliant!! Febreze never touched it, sassy scents did!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazeballs

I have the subscription box and there's nothing I dont love the smell of!! And the fragrance in the wax melts lasts for ages, as does the room fragrance spray. I would definitely recommend 👌

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Good communication from company and…

Good communication from company and good products.
Got the first box with the extra odour neutralising stuff. Subscribed as needed something nice to look forward to. Not disappointed. Good range of scents. Long lasting. Wax melts do several burns with fragrance. All products fun to use and effective. Excited about my next box!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

First box

First box and the scents are so nice and fresh. Love the room sprays and they seem to last much longer than others I have used. My son and I love the soap whip too

9 June 2026
Unprompted review

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