The whole experience with using Sands and Associates has been extremely easy and completely supportive. We all put in a bit of work to get my consumer proposal in order but in the end it all worked ou... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am forever grateful to Hannah Brandon she is truly professional. I had been talking myself out of seeking help/advice for months Miss Brandon and her fellow associates were excellents at... See more
Company replied
Kimberly to was an amazing person to work with she kept me informed and explained everything very well and easy for me as someone who was very lost with what to do going into this help my stress level... See more
Company replied
I was in an extremely bad financial situation and didn’t see any way out. I reached out to Sands & Associates after reading their reviews, and I am happy to say that they were accurate. My team of She... See more
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Company details
Written by the company
Founded in 1990 and currently operating from a network of local offices throughout BC – Sands & Associates are multi-year Consumer Choice Award winners who provide individuals and small businesses with real solutions to debt. As Licensed Insolvency Trustees, we are the people who can legally shield you from your creditors when you need a plan to deal with your debts.
Contact info
Local offices throughout BC, Canada
- 1-800-661-3030
- info@sands-trustee.com
- www.sands-trustee.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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They helped to be able to pay off debts…
They helped to be able to pay off debts I thought I would be paying until the day I died(which is bad considering I’m only 30) within 5 years at a rate that I can afford! All the staff I talked with were super friendly, understanding, supportive and I never felt judged or embarrassed at all about my debts. They made sure I had all the information I needed answered all my questions and made me feel comfortable as a generally shy person. Thank you Sands and Associates.
16 June 2026
Reply from Sands & Associates
Thank you for your wonderful review. Our team members always assist our clients with kindness and understanding. We never judge or embarrass clients about their financial situation. It is important to us to assist clients with resolving their debt using clarity and compassion.
They are very helpful and gets back to you right away!
Annie help me thru it all and was extremely patient
7 May 2026
Reply from Sands & Associates
Thank you for your kind words. Our team is available to assist our clients through the debt resolution process step by step to completion.
transparency, honesty & compassion
transparency, follow up, clarity...
empathy yet honest.
Such a wonderful experience...
Such a relief with the help of a great team of professionals.
22 June 2026
Reply from Sands & Associates
We are very pleased to hear your experience with our team was wonderful and that you felt relief with their assistance during the insolvency process. Our team strives to provide debt resolution in a straightforward and professional manner.
Reply from Sands & Associates
We are happy to hear your insolvency experience was informative and helpful.
This was the most stress free process i…
This was the most stress free process i have ever gone through in regards to debt. Thank you so much for everything that you did for me! I will recommend your services to anyone in need!
16 June 2026
Reply from Sands & Associates
We are so happy to hear the insolvency process was a stress-free experience for you. Thank you for recommending our services to others who may need debt relief.
Sands and Assiciates are very supportive and understanding to work with.
Sands and Assiciates made me feel welcome and supported when I brought my debt to them for help.
During my debt counseling sessions that I had with Sim Pannu, she made me feel proud of the progress I have made spoke about diffrent options avaialble to consider in my future for building credit and was very supportive.
22 June 2026
Unprompted review
Reply from Sands & Associates
We are happy to hear you felt welcomed and supported by our counselling team. Our clients receive two financial counselling sessions during their insolvency to assist them with learning ways to successfully manage debt and ensure a debt free future.
Sands&associates making Stress free way to go about financial difficulties...I vouch for that
Sands and associates helped me big time, instead of it being anxiety and stress it was smiles and laughs but in a professional way in wich makes things so much easier I find, to each their own but for my self that helped me get through consumer proposal even bankruptcy wich is usually stressful....in particular Stephanie munsie who helped me through both I've mention above ...she made it very much less stressful and I would vouch for sands & associates anytime especially if Stephanie is helping whome ever out , much love respect and a big thank you guys ! As long as you stay ontop of payments and such they will and can make a big difference help wise , taxes and all the other stressful financial stuff, defs 5 ⭐️⭐️⭐️⭐️⭐️
22 June 2026
Unprompted review
Reply from Sands & Associates
Thank you for sharing your experience with us and for the positive recommendation. We are pleased that you found our team professional and comfortable to communicate with. Assisting clients with debt resolution options that are easy to understand and straightforward is important to us.
An absolutely wonderful company
An absolutely wonderful company, so supportive throught the whole process. 100% recommend.
15 June 2026
Reply from Sands & Associates
Thank you for your kind praise and recommendation. We are happy to hear you felt supported.
“Sands & Associates were extremely professional…
“Sands & Associates were extremely professional and made me feel at ease throughout the entire process. They kept me well‑informed at every step, and I was consistently impressed by the professionalism of every staff member I interacted with. I sincerely extend a big thank‑you to the entire Sands & Associates team.”
17 June 2026
Reply from Sands & Associates
Thank you for sharing your experience with us. We are pleased to hear the professionalism of our team helped you feel at ease throughout your insolvency. Taking time to fully explain the debt resolution process in a straightforward manner is important to us.
My experience with Sands and Associates…
My experience with Sands and Associates has been a positive one all round. The team there listened and did a great job helping me all the way. Thanks so much!
17 June 2026
Reply from Sands & Associates
Thank you for your kind words. We are glad to hear your experience with our team was so positive and that you felt supported throughout your insolvency.
Respectfully treated
3 June 2026
Reply from Sands & Associates
Thank you, we are glad you felt respected by our team.
The amounts should be honoured based on the numbers they provided
Initially, they did not provide assistance, instead requesting additional information for processing in 2023 .In January 2026, I received an email stating the outstanding balance. Upon calling back in June 2026, I was disappointed to find that the numbers remained unchanged after five months. I expect them to honour their email statement. Unfortunately, no resolution has been made regarding this matter.
18 June 2026
Unprompted review
Reply from Sands & Associates
Brad, thank you for reaching out. We're very sorry to have let you down and appreciate how frustrating this miscommunication has been for you - this is not the experience we strive for.
There are federal rules that all Licensed Insolvency Trustees must strictly follow, and unfortunately, this means we are unable to reduce your balance owing to the amount previously provided to you in error by a former team member. It is our understanding that your Estate Manager has been in touch with you, and we would like to assure you that we have escalated this matter to review our internal processes as well.
If there is anything else we can do to support you please connect directly with your Estate Manager, or our President Blair Mantin ((778) 735-0498). It is always our goal to provide a 5-star experience and we appreciate the opportunity to improve.
You guys where so easy to talk to and you understud the position I was in it was quick and easy.And the people I dealt with were super nice
All in all it was great .
25 May 2026
Reply from Sands & Associates
Thank you for your positive review. We are happy to hear our team was easy to speak with and you felt you were treated with respect and kindness.
The staff were awesome
The staff were awesome. Helpful...friendly..supportive..no judgement.
Keep up the good work guys.
God bless you all!!
17 April 2026
Reply from Sands & Associates
Thank you so much for your kind words. Our team strives to provide a supportive, non-judgmental, client-centered insolvency experience. We are pleased to hear your experience was so positive.
My experience with sands was great
My experience with sands was great, they explain everything that I needed to know about the plan. Highly recommend them!
1 June 2026
Reply from Sands & Associates
Thank you for your recommendation. Our team takes the time to clarify the insolvency process with our clients ensuring a straightforward insolvency journey.
Very helpful company
Very helpful company. No need to worry about the processing, they will handle everything.
5 June 2026
Reply from Sands & Associates
Thank you, we are happy to be able to assist you with filing your insolvency.
Reply from Sands & Associates
We are happy we can assist you with resolving your debt with efficiency and kindness.
They were very helpful and very great…
They were very helpful and very great people that I delt with. Thank you all.
10 June 2026
Reply from Sands & Associates
Thank you for your kind words. We are pleased our team assisted you with your outstanding financial situation.
Extremely supportive and thorough…
Extremely supportive and thorough during an extremely difficult time. Worked with Carolyn Neale, who is great! Would strongly recommend.
12 February 2026
Unprompted review
Reply from Sands & Associates
Thank you for your recommendation. We are glad to hear you felt supported by our team during your insolvency.
Very professional and kind
Very professional and kind - I felt very comfortable with the process
3 June 2026
Reply from Sands & Associates
Thank you for your kind words. We are glad our team helped you feel at ease with the insolvency process.
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