Sands & Associates Reviews 

3,478
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 635 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and supportive approach. Many people highlight the exceptional customer service and user experience, noting how easy and smooth the process was. Reviewers felt supported and understood, receiving clear guidance and options to manage their financial situations effectively. People consistently felt that the company provided excellent service, characterized by efficiency and a non-judgmental approach. Many customers appreciated the quick response times and the overall ease of their interactions, making stressful situations much more manageable.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and supportive... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the support, patience, and professionalism... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction and recommending... See more

User experience

Reviewers mention positive feedback about their user experience, often describing it as easy, seamless, and... See more

Payment

Customers consistently note positive experiences with payment, finding that it helps them manage and pay off... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am forever grateful to Hannah Brandon she is truly professional. I had been talking myself out of seeking help/advice for months Miss Brandon and her fellow associates were excellents at... See more

Company replied

Rated 5 out of 5 stars

I was drowning in a sea of debt and Sands & Associates gave me a lifeline. My case manager was very supportive and provided me with the information and guidance to make the best choice for my family.... See more

Rated 5 out of 5 stars

Filing a consumer proposal was quick easy and they provide so much information on the best way to go about everything and I couldn’t be happier with their service! Highly recommend Sands and Associate... See more

Company replied

Rated 5 out of 5 stars

I was in an extremely bad financial situation and didn’t see any way out. I reached out to Sands & Associates after reading their reviews, and I am happy to say that they were accurate. My team of She... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Founded in 1990 and currently operating from a network of local offices throughout BC – Sands & Associates are multi-year Consumer Choice Award winners who provide individuals and small businesses with real solutions to debt. As Licensed Insolvency Trustees, we are the people who can legally shield you from your creditors when you need a plan to deal with your debts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(3,478)

617 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Patient and Encouraging

Macy and Cindy were kind and patient, making the process easy to understand. Today I breathe easier knowing there is a light at the end of the tunnel. Grateful

8 July 2026
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Reply from Sands & Associates

Our team strives to provide assistance to our clients with outstanding debt through step by step guidance of the insolvency process, providing clear direction and support. We are happy you are looking forward to a debt free future.

Rated 5 out of 5 stars

Jagdip was the best!

I was stuck in a financial hole and I couldn’t see a way out. I worked with Jagdip and he was absolutely amazing; he answered all of my questions and never made me feel dumb. The way he explained things were very digestible and easy to understand. He guided me through every step of the way, couldn’t recommend him enough. Thank you Jagdip!

8 July 2026
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Reply from Sands & Associates

Thank you for sharing your experience with us and for your recommendation. Having outstanding debt can be overwhelming. We are pleased to hear our team assisted you through your insolvency journey with understanding and answered all of your questions with clarity and kindness.

Rated 5 out of 5 stars

Everyone was very helpful

Everyone was very helpful, and made this a painless procedure. Such a relief.

7 July 2026
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Reply from Sands & Associates

We are glad to hear our team assisted you with settling your debt in a straightforward process enabling you to move forward debt free.

Rated 5 out of 5 stars

Christie Flynn was wonderful though our…

Christie Flynn was wonderful though our recent consumer proposal! She was kind, patient and non judgemental! I would recommend her to anyone in my life!
Sincerely
Kristin Charyna

30 June 2026
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Reply from Sands & Associates

Thank you for your recommendation. Assisting clients with debt reduction in a patient and non judgmental manner is important to us.

Rated 4 out of 5 stars

Right from the start

Right from the start, a pleasant greeting by Leo was followed by an introduction to Sands & Associates, Helen Tam. We sat and went through all my debts, Helen made a copy of my identification and proceeded to inform me of my options available. I made my choice, signed an agreement and via Skype I swore to fulfill my obligation. Within 45 days all of my creditors accepted the terms offered by Sands, & my consumer proposal was granted. Now I can breathe again. I am very grateful to Helen Tam for being both professional and kind at the same time. No Regrets, Robert

30 June 2026
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Reply from Sands & Associates

Thank you for sharing your experience with us. We are pleased to hear our team reviewed your financial situation with you and advised you of your best options for debt resolution. Our team strives to provide our clients with debt relief assistance with professionalism and kindness, helping them to move forward from outstanding debt.

Rated 5 out of 5 stars

Right

Fast pace n easy

6 July 2026
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Reply from Sands & Associates

We are happy your insolvency experience was prompt and efficient.

Rated 5 out of 5 stars

Great Experience

100% painfee process from start till finish. Annette was great and I would definitely recommend.

22 June 2026
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Reply from Sands & Associates

Thank you for your recommendation, we are glad to hear you found the insolvency process effortless.

Rated 5 out of 5 stars

I was really afraid and ashamed to take…

I was really afraid and ashamed to take this step. You took that away and also taught me about budgeting and the real value of the money I have.
Thank you.

28 April 2026
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Reply from Sands & Associates

Having outstanding debt can be upsetting. We are glad our team assisted you with your insolvency and you can now move forward debt free.

Rated 5 out of 5 stars

Fast and efficient,saved me a…

Fast and efficient,saved me a bunch.......Very happy.

3 July 2026
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Reply from Sands & Associates

We are glad to hear you are happy and that your insolvency was done efficiently and in a timely manner.

Rated 5 out of 5 stars

Went into the process completely…

Went into the process completely unaware of what to expect. Was guided through and received explanations of what was to come I am grateful for the outcome of the process. Everyone treated me with respect. Thank you.

26 June 2026
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Reply from Sands & Associates

We are pleased to hear our team was respectful and clearly explained the insolvency process and that you are are happy with the result.

Rated 5 out of 5 stars

Larisa is very friendly and helpful

Larisa is very friendly and helpful. Keeping the whole process stress free for me.

26 June 2026
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Reply from Sands & Associates

We are happy you found our team friendly and helpful, and that proceeding with an insolvency was a stress free experience for you.

Rated 5 out of 5 stars

Sands is amazing!

Helen was knowledgeable and friendly! Explained everything thoroughly, I can't recommend Sands strongly enough.

2 July 2026
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Reply from Sands & Associates

Thank you for your kind recommendation. We are glad to hear you found our team explained the insolvency process fully.

Rated 5 out of 5 stars

Great Experience


Annette and team were wonderful and informative. I am so grateful to them for helping me through this.

25 June 2026
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Reply from Sands & Associates

We are glad you found our team knowledgeable and that they guided you through the insolvency process.

Rated 5 out of 5 stars

From the first telephone conversation…

From the first telephone conversation to the final video call, Michelle Santos was not only professional but incredibly kind and patient with me. I was having technical issues and was feeling very stressed and overwhelmed at times. She walked me through every step and made me feel confident that I was in the best hands. I would highly recommend Sands.

24 June 2026
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Reply from Sands & Associates

Thank you for sharing your experience with us and for your recommendation. Our team provides support to our clients throughout the insolvency process with professionalism, kindness and step by step guidance. We are pleased your experience was so positive.

Rated 5 out of 5 stars

They made me feel at easy and…

They made me feel at easy and dramatically made a difference on my financial debt

24 June 2026
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Reply from Sands & Associates

We are happy to be able to assist you with resolving your financial debt, helping you to feel at ease.

Rated 5 out of 5 stars

Omar and his team has made the process…

Omar and his team has made the process very easy and smooth. I'm looking to the coming times with hope. Thank you so much.

1 July 2026
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Reply from Sands & Associates

We are happy to hear the insolvency process was straightforward and that you have hope for the future.

Rated 5 out of 5 stars

What a great team to work with

What a great team to work with! Thanks to Camile I can sleep at night. Thank you for the time you put into my case !!

22 June 2026
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Reply from Sands & Associates

We are glad to hear you found our team easy to work with and that you are feeling at ease.

Rated 5 out of 5 stars

Experience was different than expected.

It was a very easy and stressless experience with sands and associates
Hashan was wonderful to work with

29 June 2026
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Reply from Sands & Associates

Thank you for your kind words, We are glad to hear your insolvency experience was stress-free.

Rated 5 out of 5 stars

Simple and Straight-Forward

Sandra Wolverington made everything simple and straight-forward so I could get on track financially ASAP.

16 June 2026
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Reply from Sands & Associates

We are pleased to hear our team guided you effortlessly through the insolvency process towards being debt free.

Rated 5 out of 5 stars

Because of professionalism thats makes…

Because of professionalism thats makes SANDS & ASSOCIATE became popular and easy to deal with them.

25 June 2026
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Reply from Sands & Associates

We are happy to hear you found our team easy to communicate with during your insolvency.

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