Sandra Davidson Estate Agents Reviews 478

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making the process smooth and stress-free. Many people highlight the excellent customer service, noting the team's efficiency, prompt communication, and dedication to keeping them informed at every stage. Reviewers also appreciate the quick response times and the overall ease of dealing with the company. However, a small portion of people were dissatisfied with the service, mentioning issues with unreturned calls and a lack of follow-up. Some customers also reported unprofessional behavior from an estate agent, and a lack of communication regarding property inspections.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, reliability, and care... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After having a sale fall through, Sandra Davidson managed to get me a new offer very promptly. They were helpful, supportive and did their best at all times. All of them were superb but Lesley in p... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience buying our 1st house With Sandra Davidson with Brother Asad & Brother Rizwan Hanif and Lesley Putnam they all ara amazing they are very prompt with all the enqu... See more

Company replied

Rated 5 out of 5 stars

Amazing experience buying my first house in Seven Kings with Rizwan Hanif and Lesley Putnam. They were always helpful, reassuring, and easy to deal with. At times I felt a bit impatient, but th... See more

Company replied

Rated 5 out of 5 stars

It is my pleasure to write a review about the staff of Sandra Davidson estate agents in Redbridge IG4. I found the staffs like Hamza, Sandip, Shivani , Dawod Taymoor are very friendly, efficient, h... See more

Company replied


Company details

  1. Real Estate Agents

Information provided by various external sources

Established for over 20 years Sandra Davidson Estate Agents have long been recognised as a leading independent estate agent providing Residential Sales, Lettings, Guaranteed Rent and Property Management in East London and Essex including Ilford, Redbridge, Newham, Barking & Dagenham, Havering and Waltham Forest.


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Superb Estate Agents delivering fantastic service

Sandra Davidson (Seven Kings) have a fantastic team who are devoted to delivering an excellent service.
Their experience and knowledge of the property market in the local area shines through.
From start to finish with selling our property they have been patient and courteous and we always felt they were acting in our best interests and gave us appropriate advice.
Zaid and Riz were excellent negotiators and Lesley was absolutely brilliant with her knowledge and experience of the sales process and follow up procedures.
We have no hesitation in recommending Sandra Davidson Estate Agents.

11 October 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Roger, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Purchase

Kept informed throughout the purchase by Lesley and Riz good all round service

8 October 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Talib, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Highly likely recommendations to use Sandra Davidson to buy your Ideal Home

I am very happy and do appreciate to Sandra Davidson because all staffs are very helpful snd supportive.
They had solved issues without any hassle.

16 September 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Hasan, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

We have been updated on a regular basis…

We have been updated on a regular basis as to what's happening,we had lots of viewings arranged constantly and couldn't have asked for more

26 July 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Michelle, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

A very professional Estate Agency

From pre sales to completion, Sandra Davidson provided a near perfect role of go between for the sale of my house in IG1. Thank you Umar (redbridge branch) for a very professional valuation and sales contract and Lesley ( seven kings) who helped support me through the conveyancing and completion. I now have a very positive perception of estate agents. Best estate agency in NE London.

4 July 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Avtar, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Great team who went above and beyond to…

Great team who went above and beyond to get the purchase through to completion
Special shout out to Lesley and Umar!

5 July 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Sajid, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

I have bought three properties from…

I have bought three properties from Sandra Davidson, I highly recommend them without reservation, they are the leading estate agent in Ilford. A big shoutout to Muntazir and his team for their hard work.

I appreciate it!

31 May 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Fayezul, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Rizwan, Lesley, and Zaid at Sandra Davidson, and I couldn't be more satisfied with their service. They were professional, knowledgeable, and incredibly responsive throughout the entire process. Rizwan's expertise and strategic advice were instrumental in helping me make informed decisions. Lesley's meticulous attention to detail and organisational skills ensured a smooth and stress-free experience. I met Zaid at the viewing, and his insights were invaluable. They went above and beyond to meet my needs and provided valuable advice at every step. The entire team at Sandra Davidson was prompt in answering my questions or forwarding my calls to the relevant persons whenever needed. I highly recommend Rizwan, Lesley, and Zaid to anyone looking for a top-notch estate agent team.

13 June 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Emz, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Efficient, professional and courteous approach

Efficient, professional and courteous approach applied at every step of managing the sale of our property. We were kept fully informed and advised throughout via both the SD team (Umar and Lesley), and the use of the PropertyFile portal. Would certainly use again and recommend.

31 May 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mark, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Highly recommend Sandra Davidson

We have today completed on a property sold by Sandra Davidson and have once again been impressed by their professionalism.
I have used this agent before and each time they have answered queries promptly, kept us regularly informed of developments and have been polite and knowledgeable during our correspondence.
Special mention must be made to Umar who we dealt with for the majority of the sale.
Many thanks to the whole team, would not hesitate to use and recommend them again.

31 May 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mrs Young, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent Service provided by Manager…

Excellent Service provided by Manager Hamza, If you need something done ask for him, Does not waste any time, Understanding client needs, Great at solving issues.

13 May 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Thank you again for your review and kind words, we look forward to building on our relationship.

Rated 1 out of 5 stars

Big disappointment and lost money

Very rude, mislead buyers, will solicit counter offers when having accepted your offer and have no qualms about buyers getting gazumped due to their greed, cost me thousands in lost fees, avoid like the plague as they deliberately over price properties.

16 April 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Faz,

Many thanks for your valued comments, we are always seeking to continuously improve and your feedback is always helpful.

We understand purchasing a property can be a stressful process, and often there are many steps which need to be taken to follow the guidelines and regulations. I am deeply sorry to hear that you have incurred costs.

At Sandra Davidson Estate Agents, we work to a strict code of conduct which is underpinned by our code of best practice, The NAEA, statutory authorities, The Property Ombudsman and Anti-Money Laundering regulations dictated by HM Revenue & Customs.

Having investigated your compliant, I understand from the office that although the offer had been accepted, following a survey you asked for a reduction in the agreed sale price.

As you are aware, a sale is not legally binding until contracts have been exchanged. Therefore whilst you are entitled to ask to reduce an agreed offer accepted for a property, the vendors are also entitled to assess alternative options. As per our correspondence and emails with you, we followed our sellers instructions to proceed with another party who had previously made an offer at an acceptable level.

It is regretful that you were unable to proceed as agreed, however we wish you all the very best in finding your dream home.

We look forward to hearing from you.

Regards

Customer Services
Sandra Davidson Estate Agents

Rated 5 out of 5 stars

Exceptional service from Mr Arbaz

I had an exceptional experience with Arbaz. From the very start of the process to the final stages, he demonstrated professionalism and expertise. His guidance was invaluable, and he kept us informed and supported throughout the entire journey. What truly sets Arbaz apart is his commitment to the interests of both the seller and the buyer, a rare quality that made the experience even more satisfying. I highly recommend Arbaz to anyone looking to buy a property.

1 May 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mrs Raja, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Recommend

I really recommend, respond on time and correct

28 March 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Gezim, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

We’ve been with Sandra Davidson for 6…

We’ve been with Sandra Davidson for 6 years now, they were helpful through everything, we had a few issues but that’s mainly because of the landlord she did give us a bit of hard time, other than that agency was quick with any enquiry and getting it sorted too. Special thank you to Hamza 😄.

29 March 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Jasmin, Thank you again for your review and kind words, we look forward to building on our relationship.

Rated 5 out of 5 stars

Mr Hamza Safdar - an exceptional person and member of team at SD. I found member of staff at SD

I found member of staff at SD - Mr Hamza Safdar very professional who knows his job very well and deals all parties / landlords & tenants even-handedly and fairly. He is exceptionally customer-friendly, politely and helpful. I wish every organisation should have advisors / consultants like Hamza. I wish Hamza further career progression and every success in his personal and professional life.

4 March 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Asad, Thank you again for your review and kind words, we look forward to building on our relationship.

Rated 5 out of 5 stars

Excellent service from the Sandra Davidson team.

The whole team (but especially Monty and Lesley) were polite, patient and professional throughout the whole process of selling my house and downsizing. Monty was particularly helpful in assisting with finding and viewing a new property. Can't recommend Sandra Davidson highly enough. Thank you!

20 March 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Stephen, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Responsive

Responsive, helpful and honest

21 March 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Rosemary, Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

It was excellent experience and very…

It was excellent experience and very helpful

13 March 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Arfan,

Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

Rated 5 out of 5 stars

I would 100% recommend this company to…

I would 100% recommend this company to both buyers and sellers. From the very beginning through to the end of our sale and beyond every member of staff have been polite courteous and very professional. We were kept informed of our sale at every stage and I truly couldn't recommend them highly enough

7 March 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

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