Abc Gone Ltd Reviews 577

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth resolution of issues, which contributes to a stress-free experience. However, some people were dissatisfied with the company's accountability, mentioning that they felt issues were not addressed and that the company blamed landlords for problems. A few other people also felt that the company was negligent and unresponsive to complaints.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently highlight the... See more

Response time

Consumers generally find the response times to be positive. Many reviewers highlight quick answers and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie has been incredibly helpful ever since we moved into the property. Every time I’ve reported an issue, she’s responded quickly and made sure it was resolved without delay. We did have a tough per... See more

Rated 5 out of 5 stars

I’ve had a great experience renting my flat thanks to Zivile. She has always been very helpful, kind, and quick to respond whenever I had questions or needed assistance. It’s not easy to find someone... See more

Rated 5 out of 5 stars

Thank you so much letting manager ZIVILE. Pleasant and responsive and quick to respond to problems that arise. Broken washing machine in the apartment, urgent arrival of an engineer, diagnosis of... See more

Rated 5 out of 5 stars

I had the pleasure of dealing with Wiktoria Kocieda, and I must say she is absolutely excellent at her job. Calm, well-mannered, and extremely friendly, Wiktoria patiently waited for me and showe... See more


Company details

  1. Real Estate Agents

Written by the company

Whether you're looking to buy, sell, let, or rent; we believe that we'll be able to aid you through every twist and turn of the process.


Contact info

4.8

Excellent

TrustScore 5 out of 5

577 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My estate agent was Wiktoria…

My estate agent was Wiktoria Kocieda and she was really helpful. I could not have asked for a better estate agent to deal with my partner and me.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Stress free experience again..

Had my shower cubicle fixed as it has been leaking into the below flat. Martin the builder has been knowledgeable and punctual. It's been a week and no calls. It looks great! Sian at ABC has been a delight again! Checked in and got all other tasks sorted in building! These people are just awesome. So helpful, polite and professional. Well done gang!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently rented a property through…

I recently rented a property through this agency and overall had a good experience. The team was responsive during the viewing and application process, and they explained the tenancy terms clearly. Communication was generally prompt, and they were helpful in addressing initial queries before moving in. I would particularly like to commend Wiktoria Kocieda for her professional support and for guiding me step by step throughout the entire process.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding experience

I could not fault the service that has been provided to me from this agents. From the very first contact enquiring about the property to the collection of keys has been nothing but outstanding. My viewing of the property with Zivile was seamless, comfortable, friendly and transparent. I walked away feeling confident that our interaction was so positive. The communication after was excellent and she helped me through every process of securing the property. I was then passed over to the property manager Wiktoria who like Zivile was another outstanding agent who also had a friendly manner and was super helpful, and a great communicator with the next steps in collecting my keys and and dealing with any small issues when I moved into the property.

I cant thank them both enough for how easy they made the whole experience of moving and their excellent communication, friendliness and professionalism.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional, Proactive, and Truly Professional Management – Wiktoria Kocieda

As a landlord, finding a Property Manager you can actually trust is half the battle. I can honestly say that Wiktoria Kocieda Property Manager at ABCgone Romford is in a league of her own. Most agents in this industry require constant "babysitting" and reminders, but Wiktoria is the complete opposite. She is a highly responsible professional who takes full ownership of the property, managing my investment with the exact same diligence and high standards I would apply if I were handling it myself.

Wiktoria stands apart because she is incredibly proactive. When maintenance was required, she didn't just send me a problem she provided the solution. She went on-site, took even carpet measurements herself, and requested and negotiated the best quotes, all without me having to lift a finger or intervene. Her ability to handle multiple tasks seamlessly while coordinating viewings effectively is a testament to her incredible management skills and professional personality.

She is a brilliant communicator and a rare find in an industry where agents often delay things for trivial reasons. With Wiktoria, you can truly relax you simply give her a task and she gets it done perfectly with no intervention required and consistently dependable. If you are a landlord looking for a stress-free management experience and a partner who stands out as truly outstanding, I cannot recommend Wiktoria Kocieda highly enough.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

would like to express my gratitude to…

would like to express my gratitude to ABC Go for their excellent service! Everything was organized at a high level — fast, professional, and without unnecessary complications. The team is very polite and responsive, always ready to help and answer any questions. I am completely satisfied with the quality of service and will definitely recommend you to others. Thank you for your great work!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

“Working with ABC and special with…

“Working with ABC and special with Zivile Rimkute the letting manager always is an excellent experience. They were always available, communicated clearly, and truly understood my needs. Their professionalism, dedication, and attention to detail made the process easy and efficient. I am very satisfied with the service and would definitely recommend them to others.”

14 January 2026
Unprompted review

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