Sahara BBQs Reviews 

279
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their sturdiness and excellent build, with many expressing satisfaction with their purchases. The service is consistently described as great and professional, with people appreciating the helpfulness and efficiency of the company. Many reviewers highlight the swift and well-packaged delivery of their orders, often arriving sooner than expected. However, some customers also noted issues with damaged parts upon arrival or incorrect items being sent initially. A few other people also felt that communication regarding delivery timelines was sometimes lacking, leading to inconvenience.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the quality and durability of items... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Quality

Customers consistently note positive experiences with quality, praising the products as sturdy, well-built,... See more

Service

Reviewers mention positive feedback about service, with many describing it as excellent and professional.... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more

Company replied

Rated 5 out of 5 stars

Previously had contacted the company to purchase a replacement part. None in stock at that time but was contacted later and able to buy replacement part. Initially contacted the company as was kept... See more

Rated 5 out of 5 stars

We recently opened up our Sahara BBQ after using it last summer, it had all been cleaned down and safely weatherproofed for the winter, however, we noticed that the bamboo trays were unfortunately c... See more

Company replied

Rated 5 out of 5 stars

We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more

Company replied


Company details

  1. #1 of 2 best companies in Manufacturer

Written by the company

Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(279)

107 reviews in the last 12 months

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Rated 4 out of 5 stars

3.5 / 5 bbq

Easy to place the order, delivery was as scheduled and the bbq is sturdy and was relatively easy to assemble

25 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your review, we hope you enjoy using your bbq

The Sahara Team

Rated 1 out of 5 stars

The 10 year warranty is not all that is…

The 10 year warranty is not all that is expected. Having had rust issues with my BBQ which I purchased SOME 5 years ago I have been told that unless the rust shows holes and in my opinion I understand is now unserviceable then the warranty does not cover it. All I would advise is keep a wide berth.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Good value BBQ with prompt support

Good value BBQ purchased a couple of years ago. Purchased some new accessories and were delivered promptly. I like the fact that they are produced locally.

14 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Proud owner of a Sahara X450 BBQ

Well I just want to update my my review from last week regarding delivery of my Sahara X450 BBQ

After speaking to a lovely lady who kept me up dated with the delivery, my BBQ arrived yesterday (Thursday) at 11am. We unpacked and assembled it the instructions were brilliant step by step it took us about two hours (we took our time as we did not want to make any mistakes). And last night we had our first gas bbq it was lovely it was so good we are having another this evening.
I am now the very happy proud owner of a Sahara X450 BBQ.
I would definitely recommend this company once they knew something was wrong they soon sorted it out and I would recommend this lovey BBQ
Thank you so much

24 April 2026
Unprompted review
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your review, we hope you enjoy using your new BBQ

The Sahara Team

Rated 5 out of 5 stars

Buy Sahara

Instructions easy to follow. Good product. Delivery from Sahara quick also cover fits perfect.

14 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Feels Solid

Ordered the 13kw focus heater to replace a cheap one that lasted hardly a year. Once built, you can tell this is a far better quality product. Everything sturdy and well lined up. The hose is a bit short but just useable. Fired up first time and it chucks a ton of heat our.

22 April 2026
Unprompted review
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your review, we hope you enjoy using your heater

The Sahara Team

Rated 5 out of 5 stars

Everything worked out perfect

Everything worked out perfect. Initially stock was out. Got notification order and item was delivered two days later. Very happy with delivery. Service and product

15 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your review

The Sahara Team

Rated 5 out of 5 stars

Customer service was very good and…

Customer service was very good and sorted my problem out straight away with spare parts.

13 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review. We are happy we were able to help you with the spare parts that you were looking for, and hope you enjoy using your outdoor heater.

The Sahara Team

Rated 5 out of 5 stars

Just a quick browse on the website…

Just a quick browse on the website selected what I needed for my BBQ and within 4 days my 475 four burner was looking like new with full set of reflectors, warming tray and griddle’s
Thank you

13 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review. We are glad you got all the parts that you required and hope you enjoy using your bbq.

The Sahara Team

Rated 5 out of 5 stars

Easy to navigate website for the spares…

Easy to navigate website for the spares and accessories I wanted. Clear information provided about costs involved.
Parts arrived earlier than expected and were packaged well.

13 April 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review, we are glad that you found our website easy to access and that you found what you were looking for, we hope you enjoy using the products

The Sahara Team

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