Saga Insurance Reviews 

Web site kept repeatedly failing then I was refused insurance.
ALL the other major companies offered policies. Stay clear and go elsewhere.

Very helpful without pressure

After phoning Saga Insurance, I had a very helpful conversation with one of their staff members, who was friendly, understanding and reassuring. They took the time to discuss my options and helped me find the insurance that was best suited to my needs. I felt relieved and grateful for their help, and the whole experience put my mind at rest. I would definitely use Saga Insurance again and would highly recommend them for their excellent service.

Always offer me great rates for single trips as i have medical condition (on dialysis)

I found your site very user friendly as not being very confident on computer it was fairly easy to do.

Foolishly I renewed my car insurance with Saga, I made payment on 1/8/26 and my bank statement shows the payment leaving my account, on the 10/8/26 I received a letter (dated 3/8/26) stating as payment had not been received my policy had been cancelled. I immediately phoned Saga and spoke to an advisor (whose grasp of the English language was not the best) who said yes according to her system my car was insured, I ask her to explain why I had received the letter and she was unable to account for that, she was also unable to contact any colleague to assist, I have requested the insurance documents via a 24hr delivery and now cannot use the vehicle until I received the documents as I really don’t trust the phone advisor, all she wanted to do (in my opinion) was to get me off the phone.

The policy is extremely comprehensive. The premium was not the cheapest I could find for my 101 year old mother in law and we may have changed providers if complications with having to provide power of attourney information had not arisen.

Sage gives me the confidence needed offering a great level of cover at a great price.
Very easy to use web site.
I especially like that you can fix the price for 3 yrs giving you piece of mind knowing what next 3 yrs will cost you.

After looking at a few other companies I settled for saga , it's now my 2nd year in a row using them, the website is so easy to use, the steps outlining the next stages of my policy were made simple to follow, signed and agreed my policy with no hesitation, received by email you can choose to receive by post, will definitely use saga again.

Very easy to change your car details on line had the information give to me straight forward

Saga Insurance provide an excellent customer service always.Its always been a good day when dealing with any queries over the phone as all members of staff are lovely and professional and genuinely care.
Would not hesitate to recommend them to others.

I have been retired for sometime, and haven’t been able to access Internet technology and find it easier to talk to somebody on the phone.
Saga personnel listen to me, and they were able to help me to renew my insurance policy over the phone.

Been with Saga for many years, always helpful and competent people.

It's got a great site for using to renew your insurance and they are very helpful when you need to make a claim, its actually almost done in one phone call.

More straightforward than other sites for over 75s

Saga has just insured my holiday for a most competitive price. They ask questions which seem relevant to the situation. Of course, the proof of the pudding lies in the eating thereof… I could possibly have problems should I need to make a claim. At present though, I am impressed.

Good value for maney policy and includes everything we need!

Great company
Great insurance plans
Quite cheep