Root Cause Clinical Reviews 

Stephen has been very helpful and understanding as I make my first steps along the journey of establishing the root cause of my alopecia.
I very much appreciate his expertise and experience in this very specialized field. I am looking forward to continuing the journey and wi

Trusted Pair of Hands
Wil was very thorough going through my case, identifying the problem, explaining the likely cause in simple terms and recommending a solution. His calm and friendly manner put me at ease. Root Cause are easy to deal with, professional and efficient.

Wil has such a nice manner and a wealth of knowledge which he shares in such a professional way. I would have no hesitation in recommending his services to anyone with hair or scalp issues as he is passionate about helping people and has the ability to change peoples lives. Thank you Wil & Victoria. J x

A most helpful and insightful consultation with Stephen. He was very knowledgeable and put me at my ease from the start. He had several suggestions about treatments which could help my scalp condition and I am pursuing these. He had a very reassuring manner and I felt my concerns about my scalp were being taken seriously. I can thoroughly recommend Root Cause Clinical.
Lindsay

I had a very thorough and detailed discussion with Wil prior to him examining my scalp. His diagnosis and treatment plan were so reassuring and professional. He gave me much needed information regarding my hair loss and was very empathetic and knowledgable which, in turn, helped my confidence. I left the appointment with a really positive feeling and hopeful that my hair loss was treatable. He has been the first clinician to look at my scalp in detail and offered some positive treatment options.

I would highly recommend Corrine to anyone wishing to discuss hair & scalp management problems. I felt totally at ease during the consultation as Corrine was friendly, helpful, understanding & knowledgeable. In addition, there was sufficient time during the consultation to discuss & to ask questions. The follow up report was received in less than 48 hours.

The kind and capable consultants at Root Cause Clinical managed to provide the only patient-centered and evidence based assessment of my scalp affliction that I received in over a year of constant in-person visits with US providers, and they did it remotely, via video consult from overseas! They took a thorough account of my medical history, my current situation, studied the photos I’d taken with a Woods Lamp type machine I purchased in desperation after having been gaslit by countless biased American clinicians—none of whom could even be bothered to glance at the pictures. Unfortunately, I had not yet had my genome sequenced at the time, but I even noticed that they did have a spot for that information should the client choose to provide it. By contrast, none of the doctors or nurses here seemed to be even vaguely aware of the significance of genomics in medical diagnoses and treatment. In fact, they did not care to consider any of the above—my medical history, present complaints, evidence-based diagnostic testing—and made their judgments solely from preconceived notions derived from inaccurate, shared provider notes and assumptions based on my appearance and stereotypical stigma. So, to this day, I have yet to receive treatment for the horrific affliction that has scarred my entire neck and more, but to their credit, the qualified individuals at Root Cause Clinical made a strong, positive impression on me and gave me hope that healthcare is only a shameful sham here in the U.S., and that perhaps one day providers in other developed nations can show them the way to redemption.

Wil was friendly and easy to talk to. I enjoyed being able to do the consultation online as it saved me a lot of money on travel and accommodation etc. My Trichologist was very informative with options but did not push me into anything unnecessary. Would recommend to anyone who is struggling with their hair!

I had a consultation with Victoria, she was very professional, feeling much more confident now. Thankyou

I cannot recommend Root Cause highly enough.

Wil immediately put me at ease with his kind, friendly manner - I was very nervous and felt upset to talk about my situation, but he quickly made me feel I was in a safe environment and I felt was comfortable to talk and explain my circumstances.

Wil's knowledge is first class - he was able to diagnose the issues very quickly and explain everything to me in "Layman's terms". He was very reassuring and provided me with hope, explaining the solutions available. The reports summarising each meeting we had arrived quickly and provided me with the chance to go through them at my leisure. I knew that I could go back to Wil and ask any questions.

I decided to get the DNA testing done - this whole process was quick and efficiently arranged by the team.

I am now embarking on a treatment programme, and I am hopeful that the issues I've encountered will be resolved.

In summary, Wil, Vicky and the wonderful team at Root Cause provide a first class service - they are approachable, friendly, extremely knowledgeable and very efficient - keep up the life changing work, you really are making a huge difference to peoples lives.

After many years of worry and anxiety about what might be the causes of my hair loss, I made an appointment with Root Cause Clinical.

From start to finish the whole experience was exceptional.

Driven by a passion for hair and scalp health, Root Cause Clinical has truly transformed my understanding of hair growth and health. Within minutes of my consultation I knew I was in expert hands.

Wil’s profound knowledge of hair and scalp conditions is nothing short of impressive. During the consultation, they attentively listened to my concerns, patiently asking insightful questions to understand my hair history, lifestyle, and any underlying factors that might contribute to my hair issues. This attention to detail demonstrated their commitment to providing really personalised care.

What sets Root Cause Clinical apart is their holistic approach to hair and scalp care. Instead of focusing solely on superficial remedies, they delve deep into the root causes of hair problems, looking at my overall health profile, blood test and medication I’m taking.

This comprehensive approach left me feeling assured that I was receiving a customised treatment plan tailored to my specific needs.

The treatment recommendations I received were comprehensive and evidence-based. They explained each step of the process thoroughly, ensuring I understood the rationale behind their suggestions. Whether it was suggesting dietary changes, lifestyle adjustments, or incorporating specific hair products, they provided me with a wealth of information and actionable advice. Their genuine concern for my well-being was evident, and I appreciated their dedication to empowering me with the knowledge needed to take control of my hair health.

One aspect that truly impressed me was Wil and his team’s up to date knowledge and ability to educate throughout the whole process, passionately shared knowledge and provided invaluable insights into the science behind hair growth, the impact of nutrition, and the benefits of various treatment modalities. Their ability to explain complex concepts in a clear and concise manner.

Overall I have to say I wish I had gone years ago, as it would have saved me so much money and anxiety. As we identified in the end, my particular hair loss was easily treatable with a slight change of nutrition or supplements. I can’t recommend Wil and the rest of the Root Cause Clinical team more!

I was recommended Root Cause by a friend.

Once you have selected a time and date for the appointment, you need to a very thorough form with questions around lifestyle, diet, family and personal medical history, hair/scalp problems and current hair treatment. The form gave me the right mindset before the session so that I could critically assess how I treat my hair, what my be affecting my hair/scalp issues and what I am looking for from Root Cause.

My appointment with Wil went quite smoothly. He carefully explained what the most common issues with hair and scalp are and made sure I understood what he was saying. We discussed my condition for a fair bit until he detailed a diagnosis building on the common issues we had already discussed. He recommended several approches and was always keen on hearing my questions. He recommended two products (product A cost £70 for a 3 month supply and product B cost £26 for about a 5 month supply). that I am quite happy with albeit still early days.

I received a follow up email 60 hours after the appointment including a seven page document detailing everything we had discussed: symptoms, factors, diagnosis, care/treatment and next steps. I have also been in touch with Wil multiple times to clarify some questions I had on proper use of products and to manage expectations.

I wish Wil and Root Cause the best.

Massive thank you to Will who was able to help after having experienced considerable hair loss. After my diagnosis and taking some iron pills the lightheadedness I had experienced for 15 years has significantly reduced and hopefully with a little more time the hair loss will reduce too. I really appreciated Wills empathy and felt that he understood the emotional impact that hair loss can have. He was very knowledgeable and was able to identify the cause of the hair loss. I felt that my appointment with Will was incredibly good value as he really takes the time to diagnose you and find a solution. If you’re having issues with hair loss stop looking on the internet and speak to Will!

Excellent experience from start to finish. The communication prior to the session and the follow up.
The speakers were fantastic and lots of opportunities to ask questions. Looking forward to the next one. Thank you.

Highly recommend this business. Will is highly experienced and knows everything there is to know about hair and scalp health. Saved me from a lot of sleepless nights and helped give me solid researched based scientific advise. For anyone experiencing hair loss of any kind, I can 100% say I feel confident they will offer guidance that will support you.

I thoroughly enjoyed attending a recent online event for haircare professionals hosted by Root Cause Clinical. The event was extremely informative and interactive, with everyone’s questions answered. It is clear that the Root Cause team are incredibly knowledgable and passionate about what they do. I regularly recommend their services to my clients and will continue to do so. Thank you for a great event.

I was extremely impressed by the way Wil and Jacky explained the reasons why people lose their hair and the online help available for victims of hair loss. The course turned out to be a huge asset for those of us who attended, I would highly recommend a repeat to be scheduled.

Great session. Easy to digestible information

Understanding various types of Hair mechanism and the root course of hair damage.

Also some tips on how to minimise the above, to seek help from Trichologist/dermatologist when hair and scalp is not looking healthy.

Thank you Team.