Roadie Reviews 

Love working for this company easy to communicate and great paying

The app stay messing up and freezing, that slows you down from doing the route. It takes to get support when a driver has a problem, we need a number to get immediate support

I dont the approval rate on gigs
I dont like how they price gigs
we need more contracts on app

Hi Justin,

Your account has been locked due to potential circumstances related to a recent Gig. A member of the Roadie Trust & Safety Team will be assigned to your case for further review.

Once you receive communication from Trust & Safety, please respond directly to that email.

Please be aware that cases are managed in the order they are received.

Thanks,
Roadie Support

I just experienced the worst driver treatment from Roadie than any of the other gig apps. Let me explain: I have a perfect delivery score on this app. I ve never messed up anyone's delivery. I ve received tons of custom compliments and tips for my delivery service while doing Roadie. However, earlier this evening on 7/29/2026, I took a delivery from CVS to a customer. On the app, the customer clearly stated that she was in apt 100. None of these buildings in this particular apartment complex has numbers to identify the building. My app took me to building with apartment #100 listed on the doors which can be seen as you pull up. I handed the package to the customer and took a picture of the delivery with the apartment #100 included. I left to go do another delivery and I received a missed delivery notification. I tried to explain to 2 different Roadie support staff that did i made the correct delivery and that the customer was not specific enough with her instructions. But, both Roadie support staff found a way to blame me and they locked my account. Even though the Google maps and my picture showed that i was at the right place. Keep in mind that I NEVER made any errors with my deliveries while on the Roadie app. This was my VERY first issue, which wasn't my fault at all. After this experience, I ll be using Roadie a lot less and I will NOT be doing any pharmacy orders from this point forward.

Some of the roadies are pretty good but I feel like a lot of people lie just to get better roadie xds and they try to remove what doesn’t fit. Some of us have cargo trucks like myself and have businesses that allow us to better serve the customers. I think that there should be a cargo van drop every week for the ones who have cargo vans. Overall the app is good although it crashes sometimes but that’s a given, it’s been good to me when I’m out here hustling to make me a living.

Don’t understand how when easy higher paying delivery offers are not given but the lower paying heaviest deliveries are given without any verification. Your algorithm is not an effective one or is it an algorithm at all🤷🏽‍♂️. Need better pay for heavy items.

I am so unbelievably frustrated with this service. I have tried to use it to get my prescription delivered and it has been a mess both times. Totally wasted my time and money.

I am working from home and ordered this prescription and the driver was late, didn’t call or communicate at all and then marked my delivery as failed. I left a note on the door to have them knock or call. I have a ring door bell that I had running live to ensure I did not miss them and they didn’t even attempt to come to my door. Tried to provide feedback on the website and it’s also terribly managed. Didn’t even have place for delivery issues.

Will never use this again. The delivery person should be reprimanded

I wonder how Roadie works? Sometimes we who have vans get small gigs, and other people who drive sedans or mini SUVs get big gigs that don't even fit in their cars.
Communication with the drivers needs to improve, they need to create a direct line to solve certain problems.
please raise up the pay

I do not like the time it takes to from accepting an offer to finalizing an offer

Helplines don’t answer. Try using an American based call center and not 1 established in a third world country.

I am very happy with this app; it is very easy to use, and I can manage my time.

Stress free delivery routes

Payouts are no longer consistent like they were before. That's why I work three hours; I need that money to work more, not 24 hours. I've never had to wait so long.

Only seeing pharmacy orders in californias central valley. And dreadful low payouts on the home depot orders. I assume that means its flooded with drivers. So I do just enough deliveries to keep the account open & functional.

Some gigs are worth it and some gigs are not due to the high gas prices in our economy and the amount of miles that are needed to travel to complete a gig and drive back from delivering a gig

App has too many issues. Takes waaay to long to load to view gigs, especially XD gigs. Scanning items is very slow as well. Economy isn’t so good but the gigs pay getting lower and lower every week. More deliveries, heavier items mixed with mail innovation so people with larger vehicles end up with not many gigs to work with.

Cleveland: Roadie XD has evolved. Finding it more difficult to be selected for package 2lb routes to the larger Home Depot deliveries, just added. Will travel to Pittsburgh & Columbus: Roadie XD and not having these issues. The Auto add on feature is very nice. Thank you. Miss the Roadie XD blocks. It would be nice to be able to pull inside a building, to scan and load. Cleveland’s weather changes like Carter takes liver pills. 😊

I wish I could get better orders in town, most of them are out of town and not worht it, but I like it so far

The gigs are good, but waiting time is long.