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Riverford Organic Farmers Reviews 

20,615
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,468 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fresh and delicious organic produce, noting that the vegetables taste vibrant, natural, and full of wonderful flavor. People also deeply appreciate the friendly delivery drivers who arrive promptly, alongside the convenient eco-friendly packaging that gets easily recycled. Customers often mention how helpful the included recipe booklets are for cooking new meal ideas. However, some customers also noted frustrating issues with spoiled, damaged, or missing items upon delivery, which negatively impacted their initial experience. A few people additionally mentioned difficulties navigating the online ordering system when trying to modify their regular purchases or manage account details.

What people talk about most

Product

Customers had positive experiences with product, noting that the organic fruit and vegetables are remarkably... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional freshness and delicious... See more

Delivery service

Consumers find the delivery service to be an excellent and reliable experience. Reviewers frequently... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation for the professional,... See more

Order

People report positive experiences with order, highlighting the ease of placing and modifying items weekly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Referred by a friend. Riverford is brilliant , such a clever set up with all packaging recycled or reused. The fruit & veg is of top quality, with a choice of things that I can’t get locally . Als... See more

Rated 5 out of 5 stars

It’s great to have fresh vegetables all without chemicals or other nasties. Excellent variety and superb taste, all gracing your table and the ability to feed the family healthy. Delivery is withi... See more

Company replied

Rated 5 out of 5 stars

I was referred to Riverford by a friend, as I have serious gut issues & wanted to treat it as kindly as possible. I haven’t looked back! I absolutely love all the Riverford produce & delight in trying... See more

Rated 5 out of 5 stars

Since becoming a Riverford customer I have simply enjoyed knowing that whatever I buy from them is giving my body the best chance with the organic products supplied by them. Fruit and vegetabl... See more


Company details

  1. Supermarket
  2. Fruit and Vegetable Store
  3. Grocery Delivery Service
  4. Organic Farm
  5. Organic Food Store
  6. Seasonal Goods Store

Written by the company

The Riverford box scheme began when Guy Singh-Watson started delivering vegetables locally to 30 friends in Devon. We now deliver for free to over 50,000 homes around the UK by our team of drivers. Visit www.riverford.co.uk to buy groceries from our award winning online organic farm shop and box scheme. Seasonal vegetable boxes, fruit, meat, milk, eggs &; more. Delivered from our farm to your door. We work closely with small-scale growers, offering fair prices and long-term support through our ethical Supplier Charter. Beyond delivering veg boxes, our aim is to inspire people to enjoy seasonal produce through a wide variety in seasonal fruit and veg, recipes, tips, and videos. Join the thousands of homes today to live life on the veg.

Riverford Organic Farmers

Written by the company

Fresh, Seasonal & 100% Organic
We really know our onions. We’ve been growing them (and everything else) organically for 30 years. Our iconic seasonal veg boxes promise unrivalled flavour: from the carrotiest carrots to the sweetest tomatoes.
Delivered for free from our farm to your door
No couriers – just your friendly local veg team. No need to be home; just tell us where to leave it, and we’ll do the rest. There are no hidden fees or subscriptions.
80% Less Plastic
On average our veg boxes contain 80% less plastic than the supermarket equivalent. For more information visit: https://www.riverford.co.uk/ethics-and-ethos/thoughtful-packaging

Guaranteed Ethics

Award-winning ethics you can trust.

Award-winning ethics you can trust.
We’re 100% organic and certified by the Soil Association, the UK’s largest organic certification body. We have also won a few awards, including The Observer's Ethical Product of the Decade.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(20,615)

1,422 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The food is delicious and so fresh

The food is delicious and so fresh, the service is amazing and the delivery is fab, best choice we ever made . Thankyou

25 July 2026
Riverford Organic Farmers logo

Reply from Riverford Organic Farmers

Hello Arlene, we're so pleased you did too. Thank you for the lovely feedback

Rated 5 out of 5 stars

Deliver on time

Deliver on time. Fruit and Veg always of good quality and tasty.

25 July 2026
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Reply from Riverford Organic Farmers

Hi Lorraine, great to read that your produce always arrives on time and in great condition

Rated 5 out of 5 stars

Organic produce & plenty items to…

Organic produce & plenty items to choose from & they do door delivery & recycle their boxes & packaging. Love it :) Love they give us £15 to help us .

21 June 2026
Riverford Organic Farmers logo

Reply from Riverford Organic Farmers

Thanks Jane for taking the time to share your thoughts are experiences

Rated 5 out of 5 stars

Riverford customer for 20 years

I’ve been a Riverford customer for about 20 years. I love the boxes, the ethos and the quality of products. The produce is exceptionally fresh and delicious. I hop around supermarkets but stay loyal to Riverford because they are outstanding

1 August 2026
Unprompted review
Riverford Organic Farmers logo

Reply from Riverford Organic Farmers

Hey Tessa, we're always touched by the loyalty of our customers - we at Riverford consider ourselves very lucky indeed

Rated 5 out of 5 stars

Excellent quality and flavour

We've had 3 deliveries so far - all excellent. The flavours are incredible - particularly the carrots, potatoes, pears and blueberries. So much more than what we're used to at the supermarkets. No problems with delivery. Highly recommend Riverford if you are considering making a change.

31 July 2026
Unprompted review
Riverford Organic Farmers logo

Reply from Riverford Organic Farmers

Hi Julie, great to hear that you've noticed the taste difference as a new customer - it really is noticeable!

Rated 5 out of 5 stars

Love them!

They certainly have delivered, nice and early , fresh, beautiful, delicious fruit and veg and other foody bits, which tastes wonderful and has made me use them in so many different ways.They are so friendly , and it’s organic, good for you, good for the soil, good for the planet!
I love them!

22 July 2026
Riverford Organic Farmers logo

Reply from Riverford Organic Farmers

Thanks for your lovely words Claire, we're delighted to be part of your meal provision

Rated 5 out of 5 stars

Delicious vegetables arrive on the…

Delicious vegetables arrive on the doorstep each week which have inspired more varied meals and increased vegetable consumption. Today I had ordered organic milk also and was very pleased that it had a date life which shouid last until next weeks delivery. Great website and helpful meal ideas. Very happy so far, thank you

21 July 2026
Rated 5 out of 5 stars

Why do I use Riverford

Why do I use Riverford. I am a pensioner. Not a wealthy one either. Far from it. Why do I choose to spend the little I have on what, on the surface, appears to be pricey fruit and veg. It is quite simple really. I prioritise healthy, organic food whenever I can. Plus I like the way Riverford do things. Long may it last.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Most excellent!

Referred by a friend. Riverford is brilliant , such a clever set up with all packaging recycled or reused.
The fruit & veg is of top quality, with a choice of things that I can’t get locally . Also other interesting items to add to one’s order.
The boxes are delivered by local drivers & I’m always ridiculously happy to receive my weekly box of goodies .I am very pleased I tried Riverford.
Excellent customer service too.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Riverford organic as against Supermarket Organic

I have always been a fan of organic, but the Riverford vegetables have a completely different taste from those bought in Supermarkets. Whether it is the soil, water, or whatever there is certainly a difference and because they are supplied as very fresh they are well worth the price - which is very reasonable.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Well done, Riverford!

I was referred to Riverford by a friend, as I have serious gut issues & wanted to treat it as kindly as possible. I haven’t looked back! I absolutely love all the Riverford produce & delight in trying new produce each week. I love being to choose exactly what I’d like too. It always arrives fresh & early - important in this weather! Thank you, Riverford - I’m singing your praises far & wide!

21 July 2026
Rated 5 out of 5 stars

Experienced a delightful surprise …

Experienced a delightful surprise gifted produce of meat & veg delivery today from Riverford
Absolutely magnificent array of freshest organic veg meat & eggs. What a delight to behold. A wonderful veg board was included and much needed too.
The delivery was very well boxed and arrived at it freshest with the ice which kept it cool during transportation. Arrived punctually at notified date and time.
Highly recommend for healthy fresh organically grown produce

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality and delicious veg

Excellent quality and delicious veg, thoughtfully packed and delivered, together with inspiring recipe ideas. I am delighted with my Riverford boxes.
I love reading Guy's notes and news and
appreciate knowing what's in my box before delivery. Very helpful.

20 July 2026

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